Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31757 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Ginger Watkind Zerorez Salt Lake City
What do you like about our products and services?

It was very easy to ask questions and schedule our appointment over text. Technician Brian was courteous and did a great job! Thank you all!

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Everything connected to it was par excellent. The young man First name removed (technician), was so efficient and knew what and how to do what I wanted done. His demeanor and manners were perfect.

Because of his actions he sold the name of Zerorez without knowing anything about it.

I was elated to see how clean my carpets were when he finished. The carpets have been in my home since the year 1974. When he left they appeared like knew.

It made my day and was the best of experiences.

Name removed

Report a concern   September 6, 2020 — Rated 7 out of 10 by M.L. Zerorez Salt Lake City
What could we do to improve?

we now have a very dark spot where there was nearly nothing before

Report a concern   September 5, 2020 — Rated 8 out of 10 by E.P. Zerorez Salt Lake City
What could we do to improve?

I really liked the service. I feel like my carpets are clean. We have a new puppy and she did her business in a few spots and I paid for the pet care and It didn't come clean. It was actually cleaner before you came.

Report a concern   September 5, 2020 — Rated 10 out of 10 by Laura Benson Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great! Friendly service. Fast service.

Report a concern   September 5, 2020 — Rated 10 out of 10 by David Ledford Zerorez Salt Lake City
What do you like about our products and services?

Very professional and good job overall

Report a concern   September 5, 2020 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Always professional, great cleaning job!

Report a concern   September 5, 2020 — Rated 9 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Seemed professional, little impact on our activities while he was here, carpets look pretty good. I think he could have gone over one heavy traffic area a couple times more. it is a small area, but one that would make a big impact.. I would i\use them again, but would call back for improvement. But, I had to leave town....

Report a concern   September 5, 2020 — Rated 7 out of 10 by M.S. Zerorez Salt Lake City
What could we do to improve?

One traffic stain in the hall wasn’t cared for as well as the others. Overall the service was good, though.

Report a concern   September 5, 2020 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

Very professional people, the cleaning process was done in one hour. Carpets look great; no chemical smell or sticky residue. They were dry within hours and were soft and had a pleasant clean smell. Our technician was thorough, friendly and did a great job! We definitely will use their service again.

Report a concern   September 5, 2020 — Rated 7 out of 10 by L.D. Zerorez Salt Lake City
What could we do to improve?

Something is different from the first time. Carpet isn't as soft. Took much longer to dry.

Report a concern   September 4, 2020 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Clean and a job well done

Report a concern   September 4, 2020 — Rated 8 out of 10 by O.V. Zerorez Salt Lake City
What could we do to improve?

Maybe Explain the process a little more 🤔

Report a concern   September 4, 2020 — Rated 9 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

I liked the friendly tech and that you don't use harsh chemicals.

Report a concern   September 4, 2020 — Rated 10 out of 10 by Sharon Bateman Zerorez Salt Lake City
What do you like about our products and services?

Excellent techs and sparkling clean carpet

Report a concern   September 4, 2020 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and prompt service technicians. Excellent service. Our carpet looked wonderful. Thank you!

Report a concern   September 4, 2020 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, competent service person. Great job on the carpets!

Report a concern   September 3, 2020 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

carpet, rugs, couches turned out great, Technician was efficient and courteous. Have used Zerorez for many years and have recommended to friends and family. will not use any other carpet cleaning service.

Report a concern   September 3, 2020 — Rated 10 out of 10 by Angela Nielsen Zerorez Salt Lake City
What do you like about our products and services?

Our rep did a great job. Was respectful and followed precautions.

Report a concern   September 3, 2020 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and hard working.

Report a concern   September 3, 2020 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

It was quick, professional and perfect price

Report a concern   September 3, 2020 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Our technician did a great job and was patient with us because we did not have a key to the condo when he arrived. But it all went well.

Report a concern   September 3, 2020 — Rated 10 out of 10 by D.O. Zerorez Salt Lake City
What do you like about our products and services?

They were fast once they arrived and very thorough

Report a concern   September 3, 2020 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

We haven't cleaned our carpet for 10 years and the difference was remarkable. I thought we were due for a new carpet after 25 years, but it looks so good now and we can wait. The service person did a great job and answered all my questions.

Report a concern   September 3, 2020 — Rated 10 out of 10 by M.Y. Zerorez Salt Lake City
What do you like about our products and services?

Great experience

Report a concern   September 2, 2020 — Rated 10 out of 10 by Barbara Powell Zerorez Salt Lake City
What do you like about our products and services?

We love the clean feeling of our carpet. It isn't crunchy when it dries.

Report a concern   September 2, 2020 — Rated 6 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have a re service coming on Friday I may feel better about it after that. I wondered if I should have schedule Chemdry

Report a concern   September 2, 2020 — Rated 10 out of 10 by P.T. Zerorez Salt Lake City
What do you like about our products and services?

Great communication from the start setting the appointment, day of appointment, and the technician cleaning our home was professional and provided great tips in our dog spots in the carpet.

Report a concern   September 2, 2020 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and professional service

Report a concern   September 2, 2020 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Great service!


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