Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33963 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2011 — Rated 9 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Appeared to be effective

Report a concern   December 22, 2011 — Rated 8 out of 10 by A.G. Zerorez Salt Lake City
What could we do to improve?

The main purpose I had them come out was to get out some wax. They did a great job, but missed some parts. I pointed everything out and let them do their work. I went to look after they had already left, and there were a few wax spots remaining. Otherwise they did an excellent job.

Report a concern   December 22, 2011 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

We love that it doesn't leave the residue!

Report a concern   December 22, 2011 — Rated 10 out of 10 by S.V. Zerorez Salt Lake City
What do you like about our products and services?

The employee was very friendly and knowledgable

Report a concern   December 22, 2011 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

the carpets cleaned up very well along with some stains that I thought weren't cleanable. thanks for your services.

Report a concern   December 22, 2011 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Results are wonderful! Better than any other cleaning service I've used.

Report a concern   December 21, 2011 — Rated 10 out of 10 by P.D. Zerorez Salt Lake City
What do you like about our products and services?

Very Professional - From making the appointment to the reminder email and calls, and the employee called prior to his appointed time. He was thorough with his explanation and worked quickly and efficiently. As of this date-12/21/11,in inspecting the carpet we have found very little "bleed back through" which we are very pleased with and will certainly use Zerorez again as well as recommend your service.

Report a concern   December 21, 2011 — Rated 9 out of 10 by E.J. Zerorez Salt Lake City
What do you like about our products and services?

Carpets were reasonably dry.

Report a concern   December 21, 2011 — Rated 9 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are clean

Report a concern   December 20, 2011 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Very Professional. Excellent Job

Report a concern   December 20, 2011 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

No harsh chemical snd the time it took to do the job.

Report a concern   December 20, 2011 — Rated 10 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

Good service, the service man explained the system and did a good job.

Report a concern   December 20, 2011 — Rated 10 out of 10 by T.A. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, my carpets look great and fast and timely!!!

Report a concern   December 19, 2011 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

You don't just mix the dirt in with the carpet like some cleaners. It is actually removed.

Report a concern   December 19, 2011 — Rated 6 out of 10 by J.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpets didn't come as clean as I had hoped. The stairway was done well and came quite clean, but the landing area and the open spaces didn't come as clean as I had hoped. The carpet is a burbur and I'm not sure if that is what the problem was.

Report a concern   December 19, 2011 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great. They had not been cleaned for a while and I was worried that we had waited to long to get them done. But zerorez did a great job of getting them back in good shape.

Report a concern   December 18, 2011 — Rated 9 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

I like the professional service and prompt service

Report a concern   December 17, 2011 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

The service was great and it did not take along time - the gentleman was very patient and answered all my questions. The carpets looked great when finished.

Report a concern   December 17, 2011 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

The machines you used actually took the soil away and left the carpets clean and not dirty looking.
The technician was on time, and explained the services to me. He answered my questions and concerns and we are real fans now of your company. We WILL be using your servies again!!!!

Report a concern   December 17, 2011 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

You are friendly, accommodating and understand my needs. I also love how clean my carpets are with no residue. They stay cleaner longer. I love that you call before you come and give me a few days notice in case I forgot. Your service staff are professional, friendly and know their job.

Report a concern   December 16, 2011 — Rated 10 out of 10 by E.T. Zerorez Salt Lake City
What do you like about our products and services?

Timely in meeting appointments, professional services, and environmental friendly product.

Report a concern   December 16, 2011 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

We had a lot of stains and your product really cleaned them out. You were right on time did a very thorough job and were very fast.

Report a concern   December 16, 2011 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

the interest and patience that Jarom showed. He was very helpful and friendly. I have already recommended him to other people.

Report a concern   December 16, 2011 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the way it cleans for the most part however, there is still a spot on my carpet that they did not remove

Report a concern   December 16, 2011 — Rated 10 out of 10 by P.J. Zerorez Salt Lake City
What do you like about our products and services?

Great work. Thanks for your hard work.

Report a concern   December 16, 2011 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

My carpet is clean.

Report a concern   December 15, 2011 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks very nice. You were even able to get the ground in dirt out of the carpet that separates the tile.

Report a concern   December 15, 2011 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

I got the stairs clean. They look like new and I thought we were going to have to replace the carpet. The couch was impossible. It was worn not dirty. But he tried. Can't wait to get my Egyptian rug. The runners in the kitchen are great.

Report a concern   December 15, 2011 — Rated 5 out of 10 by D.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Technician was very friendly and helpful. Carpet just didn't clean up quite like I had hoped. Had better luck with VCS last year.

Response from Zerorez Salt Lake City:

12.16.11 Nickie LVM to set appt for David to go back out

Report a concern   December 15, 2011 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast, clean and no residue left on my carpets!


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