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based on 33396 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick and thorough
Actually your guy showed up 1 1/2 hours late. I was not very happy about that! He gave mea free spot cleaning kit. He was very nice and I really liked the job he did on my carpet. It was dry in just a few hours, as he promised. Yes, I'll use you again!
I understand there are no chemicals and soaps in this carpet cleaning process. Naturally there would be no residue like in other commercial carpet cleaners.
I like the no residue in my carpet.
I thought the technician was great. I am 7 months pregnant and he helped me move the furniture around. He worked hard and fast!
I had my van cleaned and I thought there was no way those mats would come clean but all the spots came out. I love that there is no residue....
the smell from the pet oder came back in a week, it smelled really good, and then it came back.
Clemente was very thorough and took the time to explain everything. Our carpets, chairs and couch look wonderful.
Your technician was very courteous and professional. I love the how "green" the system is not using harsh chemicals or soap. My carpet felt fresh and soft afterwards.
My carpets look like new again!!!
Nothing! Zerorez was great!
Friendly and thorough associate; explained everything as he went along (Charles West). He was excellent. Our carpets have not been this clean from any other company; thank you :)
The carpets turned out nice, and there was no perfume smell. The driver came on time and got the job done without wasting any time.
I didn't mind that parts of my carpet had to be recleaned for stains in the carpet pad that came up to the carpet. Looking at the carpet after it dried, I don't think the recleaning was successful. It could be that the carpet gets so wet, it causes more of the stains to surface. I was left with some cleaner and will apply it to those spots.
I do question of the carpet should be so wet that it takes 2-3 days to dry in an area that gets a lot of heat from the sun, as well as the outdoor temperature being high.
My technician, Charles, was very careful and conscientious about his work.
If you are interested in following up on my attempts to remove the stains, let me know.
Name removed
The way you clean is the best! And your service men are wonderful! Go Mitchell!
I already have neighbors interested in doing their carpets since my carpets were done so well.
We had Zerorez clean our carpets at our previous residence and our carpets stayed clean. My mother had her carpet cleaned once by Stanley Steamer and felt like shortly after it was cleaned it became dirty again. So this time we told her we would pay to have her carpets cleaned by Zerorez because we knew they would stay clean.
I like that you don't leave soapy residue or harsh chemicals on my floors!!
It was fast and very well done
All the spots I pointed out weren't treated for removal. Let me know possible costs for additional services at time of making apt. ie pet stains additional square footage, coupon usage
It cleans the carpet very well and stays clean longer.
The service is great, you need to work on scheduling so as not to waste your clients time and then lying about it.
The carpet is clean.
My carpet is clean!
Was a little surprised when I was told if there are pet stains they would show up after treatment or smell bad unless I used the pet treatment. Hate the surprise added expense. What other choice do you have than to add the pet treatment if my house will stink?
Soft Carpets and finally really really really clean. Friendly and knowledgeable staff.
Be better on your time commitments
I use no one but Zerorez and have done for years. I have recommended them to SEVERAL family members and friends and continue to do so.
ease of schedule
The product worked really well. Our carpets look great. The technicians were friendly and professional.

Good quality