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based on 34290 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
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The service was great. She cleaned the carpets perfectly. Looked very nice and clean.
Great service, timely and did a great job
I liked how much better my carpet looked!
Carpets were left crunchy even after a second attempt for Zerorez to improve on the first attempt. Still feel like high traffic areas didn't come as clean as we hoped.
Your tech (Parker Christiansen was truly professional and did a great job!
Im hugely disappointed in the end result of the work performed. The stains are still as present as they were, and now the carpet also has creases in it. While the technician was nice, the end result is a 100% disappointment. We need the stains removed, we need the carpet restored to form. Id appreciate a callback to understand how to resolve this
The speed at which the technician went guaranteed that the carpet was still dirty. The carpet was streaky. Some parts were cleaner while other barley touched. The technician was good at saying "I won't be able to clean that", but he simply didn't spend the time.
Fast and friendly service
Very professional service. No strong perfumes. Best cleaning I have received.
The appointment was very fast, I was worried it may not have been thorough enough. Our technician was very nice though, and redid parts I was most concerned about.
Good service and excellent cleaning.
Friendly, quick and efficient service
The carpets look great. He could not get out spots I was hoping for; however, I knew it might be that way. I am so happy I had them come and clean my carpets.
Carpets look good and the tech was very nice and explained everything.
Price bait and switch. So unethical! I don’t care if it was a good job. Won’t ever do business with a business that practices the way you do and will warn everyone I know.
The gentleman who did our cleaning was very thorough and explained the options we had for a couple of difficult stains. He worked hard and we are pleased with the results.
Great service, quick and made it Happen the day and time we needed it.
Matthew did an excellent job of cleaning and even got tough (old) spots out!
Great communication, fast work, and my carpet looks fantastic!
The service was good & the project was completed on a timely basis
Great service! Carpet and chair look amazing!
He was fast and did a great job
It is very confusing to sign up for service online. It asked for square feet. Like I know.
I have the same service done every 6 months and the price varies wildly from $450 to $800 depending on who comes. Why can't I have consistency?
I have used Zero Rez for many years. They are prompt, efficient and thorough. They seem to always get the stains out of our carpets and afterwards they feel so much softer and brighter. I like the Zero Rez does not use soap which allows the carpets to get dirty quicker.
Loved the technician, very friendly and professional. Loved the product, my carpets look amazing!
Our service technician came on time explained what he was going to do very well. He was efficient and friendly. When he left our carpets looked so much better. I would definitely refer my friends to Zerorex for carpet cleaning. It is the best job on carpets I have had done in a very log time.
timely, great work & carpet looked great! always love working with Zerorez !
The worker was very kind and thorough!!