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based on 35003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mark, the carpet-cleaning technician who cleaned my carpet on OCT 21, 2026 in Riverton, UT, did an outstanding job.
Timely and always professional
Friendly team. Courteous. Did a great job. My house smells fresh.
We are so pleased with our operator Josh. He did a great job!
Professional affordable nice job
Fast and efficient.
efficient. communicated well. removed a spot that has been really hard to get out at previous cleanings
The tech and his team that did our home was fantastic! Can't wait to have him back soon.
Prompt, courteous, did a good job
Arrived on time. Did a great job. Took care of furniture and protected corners of my house
Very happy with the process. The cleaning was quick, professional and with beautiful results.
The technician Mark was great. He was thorough and professional.
I have used Zerorez several times in the past and had been very happy with the results, but this time left me a little disappointed. I paid a lot pf money for your service this time but didn't get the results I was hoping for. The stairs look like they were never touched, not much different than before the cleaning. still have a lot of dirty areas, All we got was a wet soggy stairway for hours.
I had an orange soda stain in my living room that I was hoping to get cleaned but it didn't come out. It appeared to me that not much effort was put into actually cleaning the carpet. One pass with the water and not going over it again didn't get it clean. Mabey I was expecting or hoping for too much but like I said, I am disappointed with what I got.
I'll got to WalMart or Home Depot and rent a Rug Doctor and do it myself next time and save a lot of money and get the same results.
Great job. The carpets did not smell musty and come out clean.
Keep the appointment on time. He was efficient and thorough.
Clean and wuick drying
The appointment are easy to fast.
The technicians are good and do a great job.
The carpets look great and they respect your home.
Ita easy to make an appointment and the tech are always very helpful and so a great job cleaning the carpets.
The carpets were left with white spots and dark streaks that were not present before the service. I expected the carpet to be one uniform color after the cleaning. The spots and streaks were all new.
I had the carpets done and they looked good everywhere they cleaned, but I had a lot of
traffice all summer with people golng up and down the stairs and in and out the front door.
I called them and asked if they had a guarantee and they came yesterday and did those
areas again and they look wonderful. Easy to work with and they do a very good job.
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We love Zerorez’s efficiency, communication, and how soft and clean our carpets feel!
You did a good job. Recommend zerorex to. All our friends. The two guys who cleaned our carpet on Oct 15 were great. Name removed
Your technician Cooper did a great job.
Service was quick, they gave me discounts on added services which was great! Carpets feel clean with no concern of residue.
Your rep described the service and additional options in detail. He described the products and what they could do in my carpet. He was very professional and did a great job.
Provide the plastic booties to your carpet cleaning customers.
cleans the carpet
Good service and great results! Rhen was knowledgeable and offered suggestions. carpets and tile look great!

The carpet looked fine while it was wet but after it was dry and I could walk on it I could see spots that I thought should have been gone. It doesn’t look as clean as I had hoped. And there were blue spots on the carpet that I got out on my own. I had hoped for a deeper clean. The technician was very kind.