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based on 33781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person that cleaned our carpets was very thorough and helpful!
He was very informative
The service tech Evan was very cordial, assessed the areas that needed cleaning, explained everything he was going to do and went to work with cones to protect wall corners and furniture.
It was very easy to make an appointment around my schedule. I have had Zerorez before and was very happy with how clean the results were. I would recommend them to anyone.
Zero rez always does a great job cleaning my carpets
Chase did a great job, and was very professional and kind.
Carson was incredible very professional very kind. Absolutely knew what he was doing. I love your water product with no chemicals. The carpets look great today today thank you bye
Carpets looked and smelled clean, dry quickly.
Friendly, informative, on time service.
You did a great job
Carpet looks good after the service, the only thing is that you need to advise customer that some products can trigger carbon monoxide alarm!
Great staff and product.
The guy was very friendly and nice, however he scuffed my wall corner and the price about killed me! I went from being told $130 to over $300.
The tech did a great thorough job cleaning my carpets
I've always been pleased with the service that I've received from zero rez. The associates have been kind, courteous and do a great job.
Patty was professional, kind, and very thorough in the services she provided. Very happy with my carpet cleaning
Maya was amazing. Did great with my floors and explaining the process . Thank you !!
I thought the staff was very nice and good at explaining the cost and did a great job on my carpets.
Great Service!
Friendly employees!
The two guys that came to clean the carpet were very polite and did a great job.
I have a spot that was pet treated it did nothing it is still so bad that my
Baby crawled over and sat in the area for a few mins and the smell
Transferred onto her clothes. I contacted customer service and they told
Me only
For a cost could it be looked
At and redone… I paid $600 just for the pet portion and it didn’t do anything!!!!
Great job for a good price.
Lane did a great job, was flexible, efficient and worked very hard to make us happy
I love the cleanness of my carpets every time I have zerorez come. The workers are always so friendly and nice and hardworking and do a great job. I also love that there is no residue left after the cleaning. I’m always happy with the cleaning job!
I really like that Zerorez doesn't use harsh chemicals in their carpet cleaning.
Awesome!! Great staff!!
Responsive, on time, very friendly.
Edwin, the tech, was so thorough and careful.
Generally the carpets look much better, In my case the carpet is about 25 years old, so I don't expect perfection. They do dry faster than other services I have had. However, we do have to move our own furniture and do our own vacuuming and for we senior citizens that can be problematic.
I had some pet stains on a rug. Unfortunately, they got worse after the first and second and 3rd cleaning, They ended up taking it to their location to work on it. I am waiting for the results. I am very hopeful, during the multiple cleanings Parker, Mia, and Will were excellent. Very professional and nice. Unfortunately, the scheduling was very confusing and time consuming, but Mia and Will took my concerns and feedback seriously, to hopefully make changes in that department. Overall, I would recommend Zerorez because of the following up.
Great job on the tile floors