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based on 34168 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was pleasant and efficient. He was knowledgeable and communicated well.
My Carpet looks beautiful and so clean. Maddie worked very hard!
We had a great experience with Zerorez in the past, so when we needed our carpets cleaned again, I called Zerorez. Brendan, the service tech, arrived on time and was professional and friendly. Brendan explained the cleaning process and we appreciated his attention to detail. After the cleaning, our carpets looked noticeably cleaner and fresher. We are completely satisfied with the service and will definitely use Zerorez again.
Steven was very knowledgeable about the deep cleaning that needed to be made in one of our rooms. He was very efficient and very . He did a good job.
Josh did a great job. Would definitely Have him come back.
The carpet cleaner was great!! Very friendly and easy to work with.
professional and on time
Although the price was higher than I was expecting, the service by Steven was great!
The carpet is very clean, looks great and dries quickly.
On time and was comfortable about price and what to expect because of the carpet age. Very satisfied 😌
Prompt service and thorough job of cleaning my carpet. It looks new again!! Thank you Stephen.
I expected better results in the heavy traffic areas. It is as if they were hardly cleaned at all. Maybe my expectations were too high. All 6 rooms and stairs were done in about an hours time. Maybe if a little more time was spent on the traffic areas it may have helped. If your experience would indicate that you cannot clean it then tell me and set expectations.
Quick and quality service. Process dries quickly
The two technicians who came to my house were very polite and professional. They explained the whole process before they started the work. They made some recommendations but weren't pushy. I appreciated that. I would definitely recommend their service. Specifically the two guys who serviced my carpets.
Great service
Our technician was very kind and professional. He did a great Job!
You did a great job! The carpet looks beautiful.
No chemicals. Prompt, knowledge service
The service was not only friendly and professional, but the job done was amazing too! Would definitely recommend to friends and family!
Efficient, effective, and price sensitive.
The technician, Trace, was friendly and explained my options. He also went over the foster. He did a great job and was quick. I really appreciate all his hard work!
Effective cleaning & quick dry
Have always been happy with the results of Zerorez carpet cleaning!
My outdoor furniture did not come very clean. When I cleaned it myself I got all the dirt out that was in the cracks and stitching.
I paid your company to do this so I wouldn't have too. I was not very happy with that. I paid a lot of money to have to end up cleaning it myself.
Great service and communication!
Very efficient and personable. Carpets look and feel great.
I have always used Zerorez and I am satisfied with their work.
They are timely, considerate employees and do a good job.
Yesterday, I had Lane what a nice young man!
Service was great
Friendly and clean
Always a guaranteed experience - reliable, efficient - carpets look, smell and feel grate. They are quick drying as well which is appreciated.
Liked the approach of no residue. Hopefully the carpets will not "resoil" as quickly now.