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based on 28851 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been a customer of ZEROREZ for many years because we can always depend on a super good job and friendly tech.
Wish you didn’t require a $150 minimum
My carpet is twenty plus years old. It's well used, and loved, too, I might add, so I just keep calling Zerorez year after year to keep it looking its best. And it really does look good after the tech finishes cleaning it! This time the prespotting treatment worked like magic on a particular bad area left by some duct tape residue. Today I'm very happy and pleased with the resulting look after yesterday's cleaning.
Thank you also to a very pleasant and good tech who worked on the carpet. He was friendly and considerate.
Ben and Bruce(?) were awesome! So courteous and awesome! Love my clean carpets and will be recommending to all my family and friends. P.S. Give these technicians a raise! They were awesome.
My carpet looks great! Will definitely use them again!
Your tech was very friendly and worked hard on the areas that needed extra TLC.
Quick scheduling and service
fast and thorough
Good value
On time. Polite. Covid consciences. Great company.
The carpets weren’t very wet and dried quickly. The technicians were very professional and took care to protect our home.
Carpets look great, done quickly, dries quickly. Associates have always been knowledgeable, pleasant, and respectful of property and owner!
Great service. Austin was considerate and did a great job!
Regular communication before the appointment, convenient payment access, smooth service, knowledgeable technician
Zerorez did a great job on the seriously beat up carpet in my in-laws’ basement. They were timely and got the carpet way cleaner than I thought possible. I was not around to direct the technicians as to which rooms were getting cleaned so there was a slight miscommunication there, but they still honored our original agreement on the invoice so I appreciate that! Overall, Zerorez did a fantastic job!
No detergent or chemicals to leave behind in the carpet. Also it dried faster than other cleaners I've had. Looked really clean and nice after cleaning.
I like that you can usually come when I need you. The technicians are qualified and capable and do a thorough job.
Looks and feels clean. I am very pleased with the upholstery cleaning my couches look new!
Brigham was just a wonderful technician and so pleasant to have in our home. We could not have asked for better service!
Thank you, D.Ann Wright
The deep cleaning.
Your employees were respectful. They wore masks and covers over their shoes. Got here on time and worked hard.
My carpets are so clean.
Always professional and friendly
The service gut was only here for less than 30 minutes, not sure how you can do a good job in that little amount of time. Granted it was not a very big area in the basement, two small rooms and a short hallway. Since it was so small I asked if he could spot clean a spot where a dog we were dog sitting threw up just inside the front door. He kind of shrugged his shoulders and said he would look when he got done. Before I knew it he was done and everything put away in the truck, ready for payment. So much for the spot clean. I have used zerorez for many years, however the past few times, I think the service has declined. not sure if I will be back.
CONRAD WAS MY CLEANER AND HE WAS TERRIFIC. HE WAS QUICK, EFFICIENT AND I WAS VERY PLEASED WITH THE CLEANING, PLEASE THANK HIM.
The product's are great. With a new puppy there was more urine spots than I would care to remember. The tech was very likable, efficient, quick and did a great job. I would call Zerorez again when I need my carpets cleaned.
The customer service was excellent. Our carpets look and feel brand new and it was very affordable.
Mitch did a great job! There we not any harsh chemical smells after and no residue left behind.
Everything went great and everything looks great after done.
Price was reasonable. The tech was attentive friendly detailed and nice. Would like to have help with the furniture. That was a hard task but that’s the service. Also the area rug seemed a pricey add on. Orherwise it was good.