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based on 34611 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The spots I was concerned about are still there. Come back and do over
The job was done by a very efficient and lovely young lady.
Had a major issue with the first cleaning, but they handled it very professionally and sent a second crew out to correct the problem immediately.
Service was amazing and my carpets always look fantastic after you come! Thank you
I like how the technicians who have come to do my carpets listen ho my concerns and answer any questions I have. They have always been personable and friendly and done a great job. ๐๐
We were very pleased with the service
And
Overall we had a great experience. The young lady who cleaned our carpets was professional and did a great job.
The person who came to do cleaning was very detailed and upfront about the process and what to expect.
I thought that a carpet cleaning company comes out to clean the dirty carpets. So I thought that it was weird that I had to pay an extra $70/room to have a "special spray" for the animal urine that was on the carpet.
The technician who came provided excellent service. He talked through what made sense for my carpets and personalized the care to my needs. He was friendly and knowledgeable and did a very good job
I love how clean the carpets stay after a service. No sticky residue. Every technician I've had has been nice to work with as well.
He was very pleasant and a great carpet cleaner they never looked better.
On time, very thorough, gave extra time to work on difficult spots.
The guy was in too much of a hurry, he didn't clean the water spots, afterwards. Which the Wife was upset about. I mentioned it to the individual, but his cleaning was 1/2 Assed!
Will not use you guys again!
First name removed M.
We appreciate the result with carpets not being sopping wet and being clean.
We were so happy with our service from zerorez. We had our whole house cleaned and pet treated. The carpets and rug were bright and clean and dried really quickly. The service tech was great at explaining the service and working efficiently and thoroughly.
Josh did a great job on getting our chair clean. I really appreciate his efforts, on all of it.
On time, professional,and did a great job.
Nice job done, very pleasant and capable technician
He deserves a 10 !
You did an amazing job cleaning our carpets.
quote incomplete and surprise charge when they came to to the job
Happy with the service the way it is
My carpets are really clean. The technician was fabulous. He was very particular on his detail cleaning. He even fixed an issue from another tech who came last year. I am scheduled to have Zerorez return next August 2027. I sure hope the technician who came yesterday can come back for a repeat of his meticulous work. He is fantastic! Thank you!
Sean did an amazing job cleaning our carpets! He arrived right on time, worked fast, and paid close attention to every detail. Our floors look and smell brand new. We are very happy with the results. Highly recommend his service!
No chemicals used. Friendly and timely employees.
Our technician was very efficient and communicated well every step of the way. He also did a great job answering our questions. I would absolutely, and often do, recommend zerorez to anyone I know in need of carpet cleaning, with the caveat that they need to plan on it being more expensive than the online quote is.
The service is easy to schedule and the work is great. Thanks.
Zerorez is our go to carpet cleaner. They are always prompt, courteous and competent. This last week we had a wedding in our family and remembered at the last minute that we needed out carpets to be cleaned. I was able to schedule them for next day service! Very helpful!
Our tech did a fantastic job!
The service was easy to rescheduled when I needed to. Great customer service.

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