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based on 34868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
LuAnne was very infornative and efficient. Its very clean and I especially loved how it dried so fast. I will call again and ask for LuAnne.
The work was done professionally, and Sean was helpful when it came to answering my questions.
All of the add-ons that add up to almost double what the original quote was. Also, no receipt given or emailed to me.
Friendly. Speedy. Thorough 😊
I like that you do not use chemicals on my carpet. You have a different way to clean them and i don't have to put up with any kind of toxic chemical fragrance smells.
Also the technician was very knowledgeable and his service was great.
Ease of scheduling, communication, and a personable knowledgeable technician. The carpets looked amazing when completed.
I like how good you clean without any residue. I like Kaleb who explained everything before he started and he answered all of my questions. Thank you Zerorez and Kaleb.
George Rowan
Caleb came on time was respectful of our property, took a lot of time and care cleaning our carpets and did a very good job.
Clean carpetd
Timely and did a good job of cleaning my carpete
Clean no residue and cleans better than any others. And your technicians are clean and neat. I feel I don’t have to worry about them being in my home and they give me honest good advice.
The product is great!
Professional,knowledgeable and dependable.
Easy to schedule and drying time was quick.
I dont want to bad mouth the company. I was just disappointed i had 3.rooms and stairs done. the main living area that was cleaned looked the same after it was cleaned as before. I actually took a picture after I moved the furniture and texted my husband and told him how bad it looked, only reason I took the pic. And then when the cleaner was done I was shocked because it looked the same. This carpet is only a year old and the second time we have had it cleaned. The first time i had it cleaned by a different company it took him 3 hours, but this time it was just over an hour... I was very disappointed.
My carpets were cleaned in a very professional manner. The technician was able to work miracles to get some of the dirtiest spots out. I highly recommend Zerorez!!!
My technician was friendly, professional and efficient. He made extra time to answer my questions.
I like the clean carpets and the friendly people that clean them. Thank you so much
They come. Back and fix it if it is not done correctly.
They’re non-toxic and clean. Ren did a really good job getting everything looking new again.
Easy to schedule. Professional technician.
i looked at my carpet the next morning and noticed i could still see the pet spots. ive had zerorez clean my carpet in the past with good results. this time im not happy so i did email you the next morning after noticing this but i guess you did not get my email.
Fast drying time. Professional experience.
Excellent result.
I liked the tech she done a very good job hard working person
I had a spot where Coke was spilled. It was treated and looked good until the carpet dried. The spot is still visible.
Your technician is friendly and works hard to do a good job! He came on time and was careful with my requests.
no chemicals
The technician was very knowledgeable and thorough in their cleaning. Extremely job well done!
Product and application did a nice job on our carpets. It would have been nice to have a better understanding about how to care for and watch for questions which arose. Prior for bed we checked well worn patches that looked different and not as well cleaned. Morning arrived and those patches dried and looked much better. A guideline such as a pamphlet would have been nice to explain what might happen. Our tech was nice. He did a nice job around furniture etc. in the home. We would use the service again. Thanks.

No chemicals