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based on 31036 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be on time.
We like the way you use only water because there is no residue left in the carpets. Also your technician was very polite and went right to work and was very professional in his work.
Liked everything.
I want super impressed with the results. Some of the carpet still seems dirty and like it could've been better. There wasn't any kind of a clean smell either and was more like a dirt smell.
The results were better than I expected, and I was expecting a lot.
The technician wasn’t too professional. He didn’t wear a mask when the website said he would. He asked husband if there were and specific stains, but then when shown them said they were too difficult. It was also overall very expensive and I don’t think we will pay the money in the future.
Technician was clean, well spoken, and efficient. He was also honest about the one place that wouldn’t get as clean, but we knew that going in. Fabulous job!
Residue left on carpet. Crunchy texture. Took 6 days to fully dry. Faulty equipment used by novice employee.
I was hoping the couches we had cleaned would be cleaner. I guess that is possibly our fault for waiting so long to clean them, but one of the stains left on the couch (which I was told was too stubborn to remove) I was actually able to get out myself after they had been cleaned. They are still very dark and dingy looking… Also, the truck left a couple of oil stains on our driveway while it was parked there during the cleaning.
The young man who did the cleaning was very kind and respectful of our home and our time, and was very friendly, but that’s the only reason why I gave a 5 rating.
I’m not happy with the way the couches nor my driveway look.
Your product works as advertised.
Came on time. Was quick and competent.
Very nice
The middle of my carpet in the living room was still kind of black. I used my own spot cleaner machine and sucked up a lot of dirt in that area. It’s still dirty but The area was too big to do it all with just a small machine.
Fast, efficient, & worth every penny.
My carpets are so clean! The technician did a wonderful job.
Friendly serviceman and the carpets are clean
Friendly and reasonable on pricing
It went well. The man was courteous and clean!
When the cleaners come the price more than doubled the estimate even though nothing was added. I couldn't afford to have them do the job and sent them away. I then recieved an invoice for the service (different than both estimated but too high).
Friendly and fast.
Comparatively better than other similar services.
Luv product itself and great customer service.
Not using detergents/chemicals is fantastic
Our technician was very good, worked hard to get up pet stains
I appreciate that your business is professional from the time I make the appointment for a cleaning to the time the technician leaves the house. The technicians always seem to want to provide the best service possible.
They were very professional and so friendly. They also offered to clean our dryer vent while they were there! So helpful. One less thing I have to schedule later. They were fast and very clean. Love your company.
Dried quickly--looked great. Very pleasant persons who came to my home.
Always professional and great work
The cleaner carpets support family members with allergies.
Very clear about what they are able to do. Clean, fast nd respectful. The results were nice.