Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34250 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Michelle Faamausili Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks amazing. I liked the speed and the results

Report a concern   June 15, 2026 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks great.

Report a concern   June 15, 2026 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick work and everything looked great!

Report a concern   June 15, 2026 — Rated 9 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Tech was very friendly & Carpets look better

Report a concern   June 15, 2026 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Quick and efficient

Report a concern   June 15, 2026 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

It was done exactly as requested and as quoted. She worked quick and got everything completed an hour before schedule. We appreciated the hard work that was put into our office space to make it a clean and professional environment.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Jacquelin Thayer Zerorez Salt Lake City
What do you like about our products and services?

Great service and price. The carpet cleaner was pleasant and professional. Would highly recommend!

Report a concern   June 14, 2026 — Rated 10 out of 10 by E.C. Zerorez Salt Lake City
What do you like about our products and services?

Your employee was incredibly polite, efficient, and respectful. He was thorough, fast, and made sure everything was satisfactory before finishing. We'll call again!

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. I really appreciate the extra care making sure any dog pee spots were taken care of even if we didn’t see them.

Report a concern   June 14, 2026 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

I like how fast the carpet dries and your care cleaning options.

Report a concern   June 14, 2026 — Rated 7 out of 10 by K.C. Zerorez Salt Lake City
What could we do to improve?

The cost. I did not expect the expense of using you guys

Report a concern   June 14, 2026 — Rated 10 out of 10 by Racheal Bailey Zerorez Salt Lake City
What do you like about our products and services?

Super fast, friendly and efficient. I love that you guys usually have a deal going on as well

Report a concern   June 14, 2026 — Rated 10 out of 10 by Wendy Hoyne Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and with Zerorez i have confidence that no harmful chemicals come into my home. They always send great people to do the work. They never take too long or take short cuts. I think that they are the best in the business.

Report a concern   June 14, 2026 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

Great service and great results

Report a concern   June 14, 2026 — Rated 10 out of 10 by Glen Haynie Zerorez Salt Lake City
What do you like about our products and services?

After a frustrating first appointment the second tech did a wonderful job. Thank you for being responsible for a positive outcome.

Report a concern   June 14, 2026 — Rated 4 out of 10 by S.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have one spot on one recliner and asked to have it removed. I was told they would have to clean the whole recliner (which doesn't need cleaning) and it would cost me an additional $90. No Way!

Report a concern   June 13, 2026 — Rated 5 out of 10 by S.Y. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Yeh chairs that were cleaned for dog still smell. I asked specifically that the bottom portion be the focus me it’s my fault for not double checking, but the bottom inch of fabric around the bottom was dry when he left. The tech did ask me to check them and I have him the thumbs up. The fabric is corduroy so you could see what direction they were cleaned and the bottom inch was not rubbed in the same direction as the rest of the chair. I assumed this was from the first pad because he said he focused cleaning on the bottom. I decided to see how it would smell once it dried and I’ve left them in a dog free room for a couple weeks and they still smell. They do not smell a bd as they were but I can still extract yellow pee water with my simple at home carpet cleaner. The upstairs carpet smell from musty break down of an old wood box spring did improve dramatically. However I can still see where several cat vomit stains were with a black light.

Report a concern   June 13, 2026 — Rated 10 out of 10 by Lori Morrill Zerorez Salt Lake City
What do you like about our products and services?

Landon the service rep was great. He came back to do a touch up on a few bad spots.

Report a concern   June 13, 2026 — Rated 10 out of 10 by B.V. Zerorez Salt Lake City
What do you like about our products and services?

Product seems to work well and the rep that shampooed our carpets is absolutely excellent very professional and he did an excellent job

Report a concern   June 13, 2026 — Rated 10 out of 10 by Tamra Marchant Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no toxic chemicals used for cleaning and that the carpet dries quickly.

I have used Zerorez several times for my carpet cleaning and have always gotten excellent customer service with great carpet cleaning results.

Report a concern   June 13, 2026 — Rated 9 out of 10 by Laraine Montgomery Zerorez Salt Lake City
What do you like about our products and services?

The tech that cleaned my carpet was very good. I always like the way my carpets turn out after Zerorez clean them. My carpets dry very fast after the cleaning.

Report a concern   June 13, 2026 — Rated 10 out of 10 by Santos Gonzales Zerorez Salt Lake City
What do you like about our products and services?

The technician was very professional and helpful

Report a concern   June 13, 2026 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

The technician who cleaned my carpet did an excellent job. He was so helpful in moving a couch or two. He took extra time to make sure a few dirty spots were taken care of.

Report a concern   June 13, 2026 — Rated 10 out of 10 by Denna Collier Zerorez Salt Lake City
What do you like about our products and services?

Online scheduling and able to get an appointment in the same week

Report a concern   June 13, 2026 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

It was quick

Report a concern   June 13, 2026 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

He took his time and did a great job!

Report a concern   June 12, 2026 — Rated 10 out of 10 by K.O.R. Zerorez Salt Lake City
What do you like about our products and services?

Service was great!!

Report a concern   June 12, 2026 — Rated 10 out of 10 by R.N. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue left behind on the carpet. Patti was friendly and hard working. She did a great job on my carpet!

Report a concern   June 12, 2026 — Rated 10 out of 10 by Brinda Bair Zerorez Salt Lake City
What do you like about our products and services?

I was ready to replace our carpets, they looked so horrible. We've had another company clean them before. It didnt work well. Zerorez was fantastic! My carpets are like new again. It was fast and easy. Rep showed up on time and communicated well. Great experience.

Report a concern   June 12, 2026 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Great service on duct cleaning. Thanks.


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