Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84728 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 25, 2021 — Rated 0 out of 10 by D.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician that was at my house changed the price by 35% after he started and left our house with a lot of areas that should have been cleaned. Very disappointed with your service and will not recommend you ever. I will also put a warning on FB and Yelp.

Report a concern   October 25, 2021 — Rated 8 out of 10 by P.G. Zerorez Phoenix
What could we do to improve?

the work was done on time and very professional.

Report a concern   October 25, 2021 — Rated 10 out of 10 by steven & diana sharp Zerorez Phoenix
What do you like about our products and services?

Clean and residue free process. High traffic areas were cleaner than previous cleaning company.

Report a concern   October 25, 2021 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

The carpets look great! And my technician Chris was outstanding.

Report a concern   October 25, 2021 — Rated 10 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

Trey was great!

Report a concern   October 25, 2021 — Rated 10 out of 10 by Kymberli Fitzpatrick Zerorez Phoenix
What do you like about our products and services?

Jacob waas awesome and professional! really great kid! Did an amazing job too

Report a concern   October 25, 2021 — Rated 5 out of 10 by W.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

That my estimate was for $297 and they upsold my wife for a $480 bill.

Report a concern   October 25, 2021 — Rated 10 out of 10 by Allison Leggette Zerorez Phoenix
What do you like about our products and services?

Robert was very professional and answered all my questions.

Report a concern   October 25, 2021 — Rated 10 out of 10 by theresa rascon Zerorez Phoenix
What do you like about our products and services?

marv was wonderful and so fast. He did a great job

Report a concern   October 25, 2021 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Service is great

Report a concern   October 25, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly & professional. Great job in a short amount of time. So glad we did it.

Report a concern   October 25, 2021 — Rated 10 out of 10 by paul miller Zerorez Phoenix
What do you like about our products and services?

Very professional,friendly, the solution doesn’t make your carpet hard and crunchy.

Report a concern   October 24, 2021 — Rated 10 out of 10 by David Hermansen Zerorez Phoenix
What do you like about our products and services?

Excellent job. Carpets look brand new again.

Report a concern   October 24, 2021 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

The tech who came out was very friendly, knowledgeable, and quick!

Report a concern   October 24, 2021 — Rated 10 out of 10 by William Brumbaugh Zerorez Phoenix
What do you like about our products and services?

I previously used ZeroRez for a full room of carpet and this time I had an area rug that needed cleaning. Very quick scheduling and rep was amazing and did a great job. I am a definite return customer and refer zerorez to anyone who needs this type of cleaning. Great company.

Report a concern   October 24, 2021 — Rated 8 out of 10 by D.K. Zerorez Phoenix
What could we do to improve?

I was told my carpets would dry in 4-6 hours. It is now 25 hours and they are still damp. I kept all ceiling fans on all night and today…as well as the heat on last night.
He did a good job on some old stains, but a couple of new ones appeared. They could have been in the pad from the last tenants and I’m guessing your equipment brought them to the surface?
I wish I had scheduled an early morning because he didn’t finish until after 6. The orange smell was so strong I had to sleep with my windows open.
I’ve used you before and was really satisfied the first time. Not so much this time around.

Report a concern   October 24, 2021 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable technician and made me feel comfortable accepting his recommendations.

Report a concern   October 24, 2021 — Rated 10 out of 10 by Paul Lundquist Zerorez Phoenix
What do you like about our products and services?

The process was fast and easy and the technician was very professional.

Report a concern   October 24, 2021 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you don't use harsh additives or detergents.

Report a concern   October 24, 2021 — Rated 10 out of 10 by O.B. Zerorez Phoenix
What do you like about our products and services?

love the service and the friendly people will do business again

Report a concern   October 24, 2021 — Rated 10 out of 10 by Cynthia Marshall Zerorez Phoenix
What do you like about our products and services?

Evan was fantastic. Personable, professional and did an excellent job cleaning and sealing our tile floors.

Report a concern   October 24, 2021 — Rated 10 out of 10 by Pam Gary Zerorez Phoenix
What do you like about our products and services?

Very friendly and quick

Report a concern   October 24, 2021 — Rated 8 out of 10 by W.L. Zerorez Phoenix
What could we do to improve?

My tech was very good, but I thought pricing was high.

Report a concern   October 24, 2021 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Insanely clean carpet! 😃

Report a concern   October 24, 2021 — Rated 10 out of 10 by M.J.E. Zerorez Phoenix
What do you like about our products and services?

No complaints. Technician called, we went over areas to be done, focused on job at hand, very pleasant young man. Definitely will call again because we another room to be done and some runners.

Report a concern   October 24, 2021 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

I like how long my carpets stay clean!

Report a concern   October 24, 2021 — Rated 10 out of 10 by Christine Phillips Zerorez Phoenix
What do you like about our products and services?

I have them out about once a year. They make my kitchen tile new again.

Report a concern   October 24, 2021 — Rated 10 out of 10 by Steve and Jennifer Jones Zerorez Phoenix
What do you like about our products and services?

Chris Edwards is a wonderful technician! Very knowledgeable and took the time to explain everything to us. Would highly recommend!

Report a concern   October 24, 2021 — Rated 10 out of 10 by Lisa Lane Zerorez Phoenix
What do you like about our products and services?

First cleaner did a poor job, so company was quick to send another tech to redo. Second job was great. Fantastic customer service!

Report a concern   October 24, 2021 — Rated 10 out of 10 by Eddie Mendez Zerorez Phoenix
What do you like about our products and services?

You people are all around awesome. Used your service a few times and have not been disappointed.


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