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based on 84728 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service man arrived on time. Job was done quickly and he cleaned up afterwards. Area rug came out clean!!!! Thank you.
Carpet came our very clean looking
I thought the serviceman was very friendly and informative. He came right on time and worked efficiently. Very good customer service
This is the 1st time I have used any type of service. Your rep was very friendly and went over questions concerns. There were 3 disappointments.
1. Area on beige chair top of cushion did not come out.
2. Small spot on the green couch was still there.
3. Bed side rails were beautiful, however the headboard may have been better if the cleaning was done up and down instead of across. It left dirty areas on the headboard. Considering all the items that we had done I wish we could have given higher.
fast,; efficient and friendly
Cleaned carpet well
I like the "all natural" and no chemicals process.
Your employees are top notch. Spencer was very informative and made the process smooth as possible.
Colton was super professional and polite. He took his time and explained my options and the entire process. I’ve been using Zerorez for years and I will never go with another company!
Colton was very thorough and knowledgeable.
Service was Awesome. Would recommend Jake and Steven to do anyone's carpet.
I have had my carpets cleaned several times by your company and I have been very pleased every time. However, your technician this time did the best job ever. He was on time, he was clean and efficient, he was careful, he was polite, he double checked with me to be sure I was satisfied.I think his name was Sean, I'm not sure, but he gets 10 stars! Take good care of him...he is a keeper!
The tech did a great job. He was on time and very professional. The process used got my carpet cleaner that it has ever been. Great work!
The advertisement on the radio built up this service so much that I thought I would try it out. Robert was great and explained everything to me. When I clean my upholstery again I might use Zerorez again. Depends on pricing.
Polite, courteous, and knowledgeable describes Cory....give that man a raise! Thank you Cory.
I have used zeroez in 3 different states. They always have great employees that do a great job!
Allyson
Timely and good service
Prompt
Friendly
Reasonably priced
On time, efficient, good job.
Great tech, great job on cleaning tile, looks new.
I liked how clean my car upholstery was when he finished. And it dried very quickly too.
The product, results, and technicians
Scheduling. I made a reservation for a time window and it was changed without anyone informing me. When I called they were able to change it back to a time in my window but couldn’t be bothered to say sorry.
Always professional, personable and thorough regarding job to be completed.
Chris, the technician, was so thorough and competent. Will always use Zerorez.
My first time using this company and I was not disappointed. Robert did a fantastic job on three pieces of furniture that were in need of a cleaning. All three pieces were re-newed and look great. I'm very happy with the outcome and would use them again when needed. Nina, Phoenix.
Chris did a wonderful job cleaning the carpets. I would highly recommend!
Did a wonderful job
The technician worked quickly and efficiently. Very pleased with the results!
Efficient, decent prices, polite techs