Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84727 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2021 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

My carpets feel FANTASTIC, look GREAT, and my serviceman (Robert H) was so professional and helpful, and not pushy at all, which I really appreciated!

Report a concern   October 29, 2021 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

My serviceman Aaron was terrific and my carpets came out so clean. Before he left he wanted to make sure I was happy with everything.

Report a concern   October 29, 2021 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

All problems were addressed satisfactorily and carpets now look great. Easy to reach a representative to address any concerns. I would fully recommend this company.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Jacque Galbraith Zerorez Phoenix
What do you like about our products and services?

Fantastic job done. I am totally thrilled with how my floors look. My technician was so helpful, and he worked very hard to give me the best result possible.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Tara Krebbs Zerorez Phoenix
What do you like about our products and services?

Technician was super professional and thorough. He showed up on time and explained the process. He did an amazing job cleaning our couch and chairs - they look brand new and smell super clean!

Report a concern   October 29, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Great job my first time my daughter recommended it. Was able to get a cancellation so got in quickly. Service was great and capet looks and feels wonderful.

Report a concern   October 29, 2021 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The gentlemen were very professional and courteous. I thank you.

Report a concern   October 29, 2021 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

There's no annoying fragrance, carpet is fluffy and not crunchy. I love that they don't charge extra for scrubbing pet hair out of the carpet. Techs were friendly and professional and, because there were 2 of them, they were in and out quickly, which was a plus for my husband who works from home and was about to start a meeting on the phone!

Report a concern   October 29, 2021 — Rated 10 out of 10 by Gabriel Angulo Zerorez Phoenix
What do you like about our products and services?

Friendly, courteous and very professional staff.

Report a concern   October 29, 2021 — Rated 0 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was way too expensive and my rugs now stink of dog pee which is not going away.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Sharon Hallett Zerorez Phoenix
What do you like about our products and services?

You don’t use soap

Report a concern   October 29, 2021 — Rated 10 out of 10 by E.Q. Zerorez Phoenix
What do you like about our products and services?

Great service and product!

Report a concern   October 29, 2021 — Rated 6 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Zach did a great job on my floors and correcting an issue with my carpet from the previous day. But when I look at another room of carpet it just looks dingy.

Mind you, Zach did not do the original carpet cleaning. He just worked on correcting some of it.

Zach was very professional and paid attention to what he was doing and again, did a great job.

Report a concern   October 28, 2021 — Rated 9 out of 10 by F.C. Zerorez Phoenix
What do you like about our products and services?

The young man who came was very polite and cleaned up after he left ... I never had to vacuum before any service person came even tho my carpet is taken care almost every other day.

Report a concern   October 28, 2021 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

The technician came on time. He did some pre-spotting. There’s odor from the treatment. Carpet looks great.

Report a concern   October 28, 2021 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The carpets looked amazing.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Cyndie Jamili Zerorez Phoenix
What do you like about our products and services?

Paul was friendly and personal. Good job 👌

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Excellent job, very efficient and my carpet looks like new.

Report a concern   October 28, 2021 — Rated 9 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaners were prompt and very friendly.

Report a concern   October 28, 2021 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

The guys were outstanding and did a great job.

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

On time, very nice young men,and quick

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and friendly technician. Carpet looks great.

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Efficient reservations and follow up
Continued communication about appointment
Friendly and efficient field service team
Eco friendly products
quick dry

Report a concern   October 28, 2021 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Excellent job!Would definetly recomnend this company and personnel.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Brittney Stratton Zerorez Phoenix
What do you like about our products and services?

Very organized and great customer service!

Report a concern   October 28, 2021 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and did a nice job cleaning my floors.

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.E.L. Zerorez Phoenix
What do you like about our products and services?

We ran out of power water and they sent a tech by to refill the bottle for free, very nice. Great customer service.

Report a concern   October 27, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Very communicative and professional!

Report a concern   October 27, 2021 — Rated 10 out of 10 by Pam Mulcaire Zerorez Phoenix
What do you like about our products and services?

Excellent job considerate and kind technician

Report a concern   October 27, 2021 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

No strong chemicals ,and or cleaners just your orange smell solution.Showed tech, paper work about carpet type ,went to work and rooms look great.


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