Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84727 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 31, 2021 — Rated 10 out of 10 by Ed Lonergan Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, very capable and efficient.
He wanted to do a good job - tried hard - and was very efficient.
Our carpets haven't looked that clean in a very long time.

Report a concern   October 31, 2021 — Rated 10 out of 10 by Cherry Mertens Zerorez Phoenix
What do you like about our products and services?

The people are very nice and protective of your personal items. The equipment is small and doesn’t take up a lot of space.
Zac was very nice and informative. He answered my questions and was very helpful.
I am recommending a friend to call you for a estimate on his home.

Report a concern   October 31, 2021 — Rated 10 out of 10 by Deb Rychlak Zerorez Phoenix
What do you like about our products and services?

The tech was friendly, professional and knowledgeable. He provided options to meet my needs, did a very thorough job, and left everything looking great. I had already had my carpet cleaned by someone else and the stains were back in no time. Not with ZEROREZ!!!!!

Report a concern   October 31, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the product, they clean very well, just the way that they do stuff is good, the products they use

Report a concern   October 31, 2021 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Nothing you did everything right.

Report a concern   October 31, 2021 — Rated 10 out of 10 by Dawn Sinclair Zerorez Phoenix
What do you like about our products and services?

Easy to schedule appointments. Technicians are prompt, courteous and knowledgeable.

Report a concern   October 31, 2021 — Rated 10 out of 10 by James Irons Zerorez Phoenix
What do you like about our products and services?

we. will only want service from Evan going forward. he is a great technician and a personable person. we only want to deal with. him. the service he provided was above bar and is a great representative of your company

Report a concern   October 31, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Carpets stay clean longer

Report a concern   October 30, 2021 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Zack did a very good job in cleaning my carpet.

Report a concern   October 30, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Zerorez never fails to impress, have been a customer for three years or more. Carpets always look new again because they get them so clean.

Report a concern   October 30, 2021 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Carpet dries fast and is super clean and fluffy.

Report a concern   October 30, 2021 — Rated 10 out of 10 by Missy Allen Zerorez Phoenix
What do you like about our products and services?

so friendly, my couch looks brand new!

Report a concern   October 30, 2021 — Rated 10 out of 10 by Barbara McCormick Zerorez Phoenix
What do you like about our products and services?

Great technician. Gave advice, was quickly and thorough. Great personality.

Report a concern   October 30, 2021 — Rated 10 out of 10 by David Karas Zerorez Phoenix
What do you like about our products and services?

HI Jim...I'm Karen ...Dave's wife. You were here yesterday in Glendale . I just wanted to say that you did an ABSOLUTELY FANTASTIC JOB !!

ZEROREZ has ALWAYS done a GREAT JOB but this was even BETTER! !! I hid out in my office until he was finished ! I listened to his friendly chatter and was AMAZED at how THOROUGH he was !!! He was able to get rid of the evidence of my spilling coffee and the cat's hairballs ! YUCK !! Anyway.....I just thought you needed to know....for no doubt the 1,000,000 th time ,... how INCREDIBLE you guys are ! !! I tell anyone who's looking for a rug cleaner to call ZEROREZ !! That kinda sounds like one of the tacky law office commercials on TV ! NOPE ...it's true! !! Jim deserves a raise and N0... I'm not related !
THANKS !!! Karen Karas

Report a concern   October 30, 2021 — Rated 1 out of 10 by W.V.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used you in the past and it went great.
This time, i was pretty dissappointed.

Three area rugs done this time.

One still had staining, one wrinkled up severly that I had to re stretch.
One has a stronger dog smell than before it was cleaned.

These rugs are less than 6 months old.
I was expecting more.

Report a concern   October 30, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   October 30, 2021 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

All green product. Truck mounted extraction. Technician was Shawn and he was professional and exceptional at his job. Scheduling with Alice was so easy, efficient and helpful. Very timely in getting an appointment. Will use them at my home and will reschedule at the office as well. Thanks, Zerorez!!

Report a concern   October 30, 2021 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

I had asked for a quick service. I got it. I have a 8.5 x 11,5 wool hand made rug. Brendon spent so much time making it perfect. It did not yellow the rug and I couldn't be happier with Brendon. You must hire great people because I asked for Collin who did 3 rooms the last time for me, but because of my urgency he was unavailable. Brendon was incredible. Thanks so happy with the outcome.

Report a concern   October 30, 2021 — Rated 9 out of 10 by Jill Ennf Zerorez Phoenix
What do you like about our products and services?

He did a good job, friendly technician. He asked me if I would like him to wear a mask, so very respectful.

Report a concern   October 30, 2021 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

the service was timely and professional. tile looks amazing!

Report a concern   October 30, 2021 — Rated 10 out of 10 by Shar Parker Zerorez Phoenix
What do you like about our products and services?

DON'T LEAVE A RESIDUE ON THE CARPET

Report a concern   October 30, 2021 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

No chemical smell. Carpet looks like new.
The Zerorez employee was very professional and interested
in doing the best job possible.

Report a concern   October 30, 2021 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

Professional and courteous. Representative and he did a fantastic job!!

Report a concern   October 29, 2021 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

The over all quality of the cleaning process

Report a concern   October 29, 2021 — Rated 10 out of 10 by Julie Balser Zerorez Phoenix
What do you like about our products and services?

The end result! Beautiful!

Report a concern   October 29, 2021 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Appointment was right on time.
Great service and great results.

Report a concern   October 29, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

very professional and did a very good job cleaning carpets

Report a concern   October 29, 2021 — Rated 2 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Floors look worse than before the cleaning. Tech felt that his equipment might not be working correctly. I spent the day cleaning the floors and trying to make them look good. The grout sealer was all over the tiles and left a residue all over the tile making them look dirty. Just a horrible job I will never use your company again.
The was nice!
Was here on time

Report a concern   October 29, 2021 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Thanks, another great cleaning service from Zerorez! My eight year old carpet looks like new.
I’ll be back!

Report a concern   October 29, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Everything! From the ease of making the appointment, to the efficiency of the process, and the technician was great! Very friendly!


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