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based on 84728 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and great product .the technician was great I would have him back again. If possible note him for next time for our cleaning.thank you First name removed
Friendly and reliable service
Very dependable, thorough, polite and informative.
great job! Thank you!
Luis was very kind, helpful, did a very good job!
The workmen were polite and efficient. They cleaned my carpet beaitifully! The price was just as it was quoted and they showed up on time! Great job!
The service was great, no smell no mess just clean. I will be recommending Zerorez to everyone I know. Very quick and efficient, our floors (carpet) look amazing. Will have them back to do our tile floors as soon as possible. They are true to their word.
Anna Downer, Manager
MVM Management, LLC
It has nice smell, and it doesn’t leave the carpet crunchy, it drys nice , soft to walk on , it’s a good product…,
On time, friendly, knowledgeable, great results!
Evan was great. Very happy with services and results. Will use them again.
Fast, no chemicals and no odor, carpet came up good.
Prompt and professional. And they clean well.
How well it cleaned.
Our carpets are clean and refreshed. They dried without getting crispy. Our technician was friendly and courteous.
The serviceman (Chris) who came to my house was very friendly. He behaved professionally, gave some tips about how to keep my carpets clean, and made sure that I understood everything that he was doing. Chris was great!
Prompt professional clean. Did a great job cleaning up some of my spots from my pets.
The tech was very professional and knew his stuff. My carpets are nice and clean now.
The tech was super friendly and did a great job.
Pricing was discussed before any work began so no surprise at the time of payment.
Great job on the carpet as well.
They look terrific.
Thanks
Easy to schedule, the technician was on time and did a great job explaining everything and our carpets turned out fantastic!
No chemicals, no carpet crunch for my pets! Always on time, professional, high quality, nice people! Nick Martinez, tech for recent services, best yet!! Amazing results!
The only thing lacking in your service is furniture moving and pre-vacuum, results were excellent
I've always had good luck with them & have been happy with the services they provide. Robert did a good job & made sure we were happy with the results. Showed up on time & worked really hard!
Chris, our Tech, was early, friendly, concerned about addressing our cleaning needs, and thorough. He worked hard, did an outstanding job, and the tile he cleaned and sealed in our home looks like new. Great customer service. He even swept the rocks from our desert landscape from the sidewalk where his hose had dragged them back where they belonged. Excellent technician. We have used them before and will again. Thanks Chris!
You have a really great employee that makes sure the company looks good. You should definitely give this employee a bonus. Great job. Thank you and will be using you again
Super Excellent Service!!! Not only were they able to come out and clean the same day, but they even came a little bit early!! The tech was friendly, professional, safety conscious, and was very thorough!!! Terrific customer service on the phone and throughout the entire process!!! We ALWAYS use ZeroRez because it really cleans the carpet and stains do not come back. It's such a CLEAN process with no residue!! Carpet and furniture come very clean and they feel like new again!!
Thank you, ZeroRez!!!1
LUIS WAS ABSOLUTELY WONDERFUL. RUGS FEEL GREAT AND NOT STIFF.
You left my carpet SOAKING WET. It took 2 full days for it to dry and our regular house vacuum
does not get out the rake lines in my expensive carpet. I have a house keeper coming tomorrow to see if she can get the lines out and soften the carpet, and if she can't....I will be calling you.
On time. fast, friendly service. No additional sales pitches. Great job done.
The young man, I don't remember his name, was wonderful and very pleasant and did his best. Not his fault but your tile cleaning system anything like you advertise it as being. The next day after having floors cleaned I used a paper towel to wipe up a melted ice cube and the paper towel was brown form picking up dirt. VERY disappointed.
I know I was told that all of the stains might not come out, but I would say the floors look about the same as they did before.