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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great, punctual, did a great job. Everything looks great.
Thank you.
We had a wonderful experience as always. Nice did a super job, looking over the area and discussing what was to be done and asking a lot of questions. During his work he asked me if it looked ok. It dried in very little time and it looks fabulous. The carpet is old but cleaned up very nicely. Nice was very personable and easy to work with. Very nice addition to your company. Thanks again for the exceptional service!!!
The technician was nice and professional, I was very pleased with the results.
They are very professional. Nice and friendly. The lazyboy. Chairs came so clean.
Yes
Carpet cleaning did excellent job
$400 is missing from my husbands wallet…oh he died last Friday and I had his wallet sitting out with some of his things
Your doing a good job already
We are very satisfied with how clean our carpet was. We have 3 dogs who put a lot of wear and dirt on the carpet, and the carpet felt and looked new again.
Reliable service that leaves my carpet looking and smelling clean.
Very friendly and informative about the product and services
Carpets are not wet and they are noticeably brighter. There's none of that "crunching" sound you hear after some companies clean.
The stains really did not come out, but we could have paid $100 per stand but that would’ve brought the total to about $1000.
Prompt. Good product. Polite and friendly employee
job looks great, he was neat and clean , was happy to have him do the job.
Sunny was a phenomenal representative for Zero Rez. He knows his job, was personable and did a great job. Thank you Sunny.
The whole experience was great from beginning to end.
Service from start to finish went smoothly.Window of time for service tech to arrive was as stated. Technition Simeon very proffesional and did a very good job of cleaning in a timely manner.I would reccomend Zerorez and will use in the future.
James was in bathroom twice for a very long time which made me nervous. Carpet was wet over 12 hours. I thought you sucked alot of water out and it would dry faster. Not sure i will use you again.
Easy to schedule.
Employees are always pleasant and do a good job.
In almost 15 years of using Zerorez, I've never had a bad experience.
Very pleased with the way the carpets came out. The technician was very nice, on time and finished up promptly.
There are a couple of areas concern that still look a bit dirty…
The carpets look great after cleaning. The tech is always friendly and nice. He is also very knowledgeable and explains exactly what he’s doing. Great service.
Representative was so friendly, helpful and knowledgeable. Was very thorough and did an excellent job. I have never had a bad experience using Zerorez.
The employee was friendly. He cleaned the carpet quickly. I am disappointed that some of the heavily used areas do not look clean.
My carpet didn’t look much cleaner than before it was cleaned by Zerorez, and your technician didn’t have anything to say about that when questioned. I’ll be looking for a different company next time.
Awesome employees, great cleaning
Our tech was friendly, knowledgeable, efficient, and quick. He did the job quietly and was in and out in no time. The rug was barely damp and dried in less than an hour. Cleaning this favorite rug cost oodles less than buying a new one. Plus, you just cannot get stuff these days with all the shortages. Thanks, zero rez!
Service technician was great

Tooo many up sells! I felt like for every little thing on my carpet I had to pay an extra $30! Also the gentleman that did my carpet broke my clock and then did not even tell me about it! I thought that was very dishonest! I will be using a different company next time.