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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, not crunchy when walking on. Quick and dries well.
Great service!!! They do a wonderful job!!
Thoroughness, knowledge, professionalism. Job was done really well
Very informative. I liked that the employee did a sample area before so I could see the results.
Friendly, clean, and professional.
The technician was very friendly and professional.
Fast. Affordable. Great job!
Great job done and associate was friendly!
Knowledgeable people helpful and. Courteous.
I don’t think the cleaning solution cleans very effectively. The couch is spotty and looks worse now than it did before (definitely not worth the $100+), and the carpets didn’t seem to get the deep cleaning I was hoping for.
Love my carpets again! Would recommend this service to my friends and family
Services
Great service and great job!
The carpet looks so much better. I just wondered why when we get our carpet cleaned we get these big bumps in areas of our carpet in most rooms???
A few areas still need more attention where our dogs tend to love!
The carpet looks 100x better than it was and it was so satisfying to watch it get cleaned!!
The techs were very polite and courteous.
I can always rely on the same great results every time.
I’ve used Zerorez for about 10-11 years at 3 different houses with different types of carpet and tiles, all with the same perfect results.
If you can try to request Tim. Tim did a fantastic job on everything carpeting and tile.
Very professional and knowledgeable about materials and how to clean
The technician, Tim, was extremely thorough, friendly and professional. I have always been very happy with the results.
On time, very careful moving equipment around our furniture, we are happy with the results and think it was a job well done
The first two times we used your company we were satisfied and happy. This time the carpet came out crunchy, the stains were not removed, and the person who cleaned our house missed the pantry and had to come back. My husband used a personal carpet cleaner and did a better job. We are moving to a different state so not much you can do to make it better.
Tyler, using zerorez equipmemet and cleaning solutions did an outstanding job. He warned that the wear tracks in our 15 year old berber carpet would not dissappear. He did an EXCEPTIONAL job..barely visible!
I liked how thorough our technician, Brian, was. He pre-treated, raked, cleaned, and re-raked our carpets. They literally look brand new! The citrus scent used in the pre-treat was very pleasant. I also liked that the drying time was short. My carpets were dry in 4 hours. I have employed many other carpet cleaning services in the past, but have never been as satisfied as I was with Zerorez. I will definitely call again for my next carpet cleaning, and will tell all my friends! Thanks Zerorez for a great experience!
Great cleaning, extremely professional serviceman, on time friendly and thorough
The service was great...on time and very professional. I am very pleased .
I love how clean the tile and carpets are. Carpets dried soft to the touch. Very pleased
Excellent service received. Carpets look and feel good. First time I used the service. Used the online service request form. Jeff corrected my estimate on arrival. Did a great job.
The service tech was very helpful and professional.
Everything was cleaned well and quickly. Will use them again. Very satisfied with the job they did