Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84689 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2022 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

On time and very professional ask if you had any questions are you satisfied with the work

Report a concern   July 31, 2022 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

On time and friendly

Report a concern   July 31, 2022 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

My carpet looked so much better

Report a concern   July 31, 2022 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Great service! Quick. Great quality!

Report a concern   July 31, 2022 — Rated 8 out of 10 by P.T. Zerorez Phoenix
What could we do to improve?

Two real issues, the first is teach technicians to get closer to edges and corners and the second would be to use non-aerosoal sealer. The smell gave my wife a headache all day

Report a concern   July 31, 2022 — Rated 10 out of 10 by Melissa Birney Zerorez Phoenix
What do you like about our products and services?

Always looks great and smells like a new home. Friendly staff and technicians.

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.A.M. Zerorez Phoenix
What do you like about our products and services?

Quality. Professional service.

Report a concern   July 31, 2022 — Rated 10 out of 10 by A.A.R.G. Zerorez Phoenix
What do you like about our products and services?

Service tech explain everything answer all my questions

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

I appreciated the job that Luis did. He was kind and professional. Everything looks great!

Report a concern   July 31, 2022 — Rated 10 out of 10 by Q.S. Zerorez Phoenix
What do you like about our products and services?

Your service professional, Harold, was awesome.

Report a concern   July 31, 2022 — Rated 7 out of 10 by T.G. Zerorez Phoenix
What could we do to improve?

I love how the carpets look after cleaning. However, the quoted cost for the extra cleaning of pet stains (with a puppy, I know I have a lot) coming in at almost $850 is ridiculous.

Report a concern   July 31, 2022 — Rated 10 out of 10 by April Scott Davis Zerorez Phoenix
What do you like about our products and services?

Great people! Great job done!

Report a concern   July 31, 2022 — Rated 10 out of 10 by Martin Sanchez Zerorez Phoenix
What do you like about our products and services?

The Technician was very knowledgeable,friendly.

He worked steady and answered any and all questions i had for him.

Marty

Report a concern   July 31, 2022 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

We could really tell the difference from other cleaners. I waited to review due to wanting to see if spots came back and they haven’t! Very satisfied with the job they have done.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Maitland O'Neil Zerorez Phoenix
What do you like about our products and services?

Matt did an excellent job. Prework explaining everything and the actual work. I’m really impressed with the tile cleaning. Knew you guys did great work on carpet but the tiles is a wonderful surprise. Will recommend to anyone that asks.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Holly Harris Zerorez Phoenix
What do you like about our products and services?

Thorough cleaning process and shorter drying time.

Report a concern   July 31, 2022 — Rated 1 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’ve been a long time customer and always loved it when you cleaned my white carpeting. You helped make it last over 20 years! We replaced that carpet with tile now. However, we have new carpet in our bedroom. This is what we had you come out to clean. We had special pet treatment applied but we can still smell the urine! The technician we had seemed inexperienced. She spilled water and pet treatment on the carpet and in adjoining tiled hallway. The tile was discolored. Also the invoice does not show any service notes she had me sign! Where are they? The one signature isn’t even mine. In all honesty, I cannot use you anymore. Your technicians used to be so helpful and knowledgeable. I may have to go elsewhere to get the urine odor out. I’m sorry it turned out to be a disappointment, I always liked your product.

Report a concern   July 31, 2022 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Great Service!

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

The cleaning we received is better than any other service we have had completed. The order

Report a concern   July 30, 2022 — Rated 10 out of 10 by F.A. Zerorez Phoenix
What do you like about our products and services?

Very clean, efficient and affordable. No pressure.

Report a concern   July 30, 2022 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

Professiional. Seem to care.

Report a concern   July 30, 2022 — Rated 4 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't disappoint!

Report a concern   July 30, 2022 — Rated 10 out of 10 by Debby Stouffer Zerorez Phoenix
What do you like about our products and services?

Zerorez is awesome! I spent a little extra per room and treated the dirty spots, and it was worth it!! Cesar and Brian did an excellent job!

Report a concern   July 30, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Quick dry time and zero residue

Report a concern   July 30, 2022 — Rated 8 out of 10 by K.C. Zerorez Phoenix
What could we do to improve?

Move some of the furniture for seniors.

Report a concern   July 30, 2022 — Rated 10 out of 10 by D.A.L.D.M. Zerorez Phoenix
What do you like about our products and services?

You carpet cleaning was the best I have ever seen! I will certainly use your service agian.

Report a concern   July 30, 2022 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

You guys do great work on my carpet

Report a concern   July 30, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

They do a great job, you’re able to get back on the carpet in a couple of hours.

Report a concern   July 30, 2022 — Rated 10 out of 10 by Cory Trout Zerorez Phoenix
What do you like about our products and services?

Excellent results, very professional workers, on time. Great experience

Report a concern   July 30, 2022 — Rated 8 out of 10 by E.S. Zerorez Phoenix
What could we do to improve?

I expected my carpet to be soft (not crunchy) when it dried. I may have heard one too many John Jay and Rich commercial, as they claim this to be true....


Privacy Policy