Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84689 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2022 — Rated 10 out of 10 by French Thompson Zerorez Phoenix
What do you like about our products and services?

I have used ZeroRez since I first heard of the concept. Possibly over 17 years ago.
The people have always been professional and I am very satisficed with the job that they do.

Report a concern   July 28, 2022 — Rated 6 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

very pleased with service. The only problem was all the extra charges. (which I knew ahead of time). Our service person was right on time . He did a wonderful job.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Natalie Schade Zerorez Phoenix
What do you like about our products and services?

Great service! Technician was knowledgeable, through and efficient. He did a great job and I would request him again in the future.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Jeff Lane Zerorez Phoenix
What do you like about our products and services?

Great job again from Zerorez with cleaning our floor tiles. I want to say that Jacob was very professional, polite and did an outstanding job.

Report a concern   July 28, 2022 — Rated 9 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Very friendly and concerned about your opinion.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Y.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and great job on the carpet cleaning.

Report a concern   July 28, 2022 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Like the efficiency and the politeness.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Beth Wootten Zerorez Phoenix
What do you like about our products and services?

Zerorez technicians are always nice and in out quick. They answer any questions I have and are careful around my furniture. Dave and Jesse were excellent!

Report a concern   July 28, 2022 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

CLEAN CARPETS AND GREAT SERVICE!

Report a concern   July 28, 2022 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, great work by technicians, fair prices.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Laurie Peschke Zerorez Phoenix
What do you like about our products and services?

Had my old furniture cleaned and now it looks brand new. They were professional and hardworking

Report a concern   July 28, 2022 — Rated 10 out of 10 by Melinda Edwards Zerorez Phoenix
What do you like about our products and services?

Very professional, thorough and knowledgeable. Honest about what their product can clean and how it will turn out.
Always on time or will let you know of any changes. Very prompt in responding!

Report a concern   July 28, 2022 — Rated 10 out of 10 by Virginia Benally Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez several times and they have never failed me.

Report a concern   July 28, 2022 — Rated 6 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was thinking that the dirt stain would be gone when I hired a professional but the job was good but pretty much is the same that I could have done myself,

Report a concern   July 28, 2022 — Rated 10 out of 10 by Jennifer Ramirez Zerorez Phoenix
What do you like about our products and services?

Did such a great job, my carpet was looking nasty and past companies didn’t do the job. I will use zerorez again.

Report a concern   July 28, 2022 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Service was great and my carpet feels clean.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Doris Savage Zerorez Phoenix
What do you like about our products and services?

Jen did carpet and tile on 7/23. She was outstanding. I appreciated the fact that upon arrival put booties on so not to track in dirt and immediately placed protection on corner walls so cords would not scrape. Treated my home as she would her own and took the time to explain what she was doing. The carpet and tile look great. She takes pride in her job and it shows.

Report a concern   July 28, 2022 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Did a great job

Report a concern   July 28, 2022 — Rated 9 out of 10 by H.P. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and dries quick.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Mary Begtol Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for over 10 years for our home tile grout cleaning. Always a great job. So we tried our office carpets this time. No disappointment here. The office carpets were extremely dirty from our technicians tracking in warehouse floor grime (oil, forklift tire dust, and dirt in general). The carpets look practically new again! The fact that the carpets don't have any soap residue, my carpets will stay looking new again for years to come.
I was sold on the concept of "no residue" when I heard the first ad on the radio-- it works!

Report a concern   July 28, 2022 — Rated 10 out of 10 by Debbie Reichow Zerorez Phoenix
What do you like about our products and services?

Matthew was absolutely great! My carpets look brand new! Any my house smells so fresh and clean! All services we're thoroughly explained prior to the work beginning! Thanks, Zerorez!

Report a concern   July 28, 2022 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Great service, knowledgeable and friendly technicians.

Report a concern   July 28, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the cleaning of my carpet and cleaning the grout. And the guys were very polite and knew what they had to do to get their job done.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Dan Guba Zerorez Phoenix
What do you like about our products and services?

I did not believe the carpet could be cleaned so well, it was extremely dirty

Report a concern   July 28, 2022 — Rated 9 out of 10 by Pat Lisle Zerorez Phoenix
What do you like about our products and services?

On time and very professional.

Report a concern   July 28, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and kept me updated on his progress. The floors look great!

Report a concern   July 28, 2022 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Very friendly and courteous. Work was done as described, carpets look great.

Report a concern   July 28, 2022 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The service technician (Gavyn) was polite, efficient, knowledgeable and overall acted like a guest in my home. Mine is an older carpet, but the end result was better than I expected. ZeroRez will get my business again.

Report a concern   July 28, 2022 — Rated 4 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We originally had a 3 room service, They said we should do the other 2 rooms we agreed. Cleaning was good, then when it came time to pay i was asked to leave a TIP, never in my life have I been asked any service ask for a tip. It was a very awkward situation. My house was completely empty with no furniture to move, these guys had nothing to move to prepare

Report a concern   July 28, 2022 — Rated 10 out of 10 by Pat Cox Zerorez Phoenix
What do you like about our products and services?

Great service! On time, no crunchy carpets and spots gone!


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