Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84689 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2022 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

Professional, friendly and very efficient at a very reasonable price

Report a concern   August 3, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Was pleased with the service, very efficient and took time to thoroughly explain what we should expect. Pleased with the job and outcome. Technician was very good.

Report a concern   August 3, 2022 — Rated 8 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

Price of spot treatments

Report a concern   August 3, 2022 — Rated 10 out of 10 by James Sudnick Zerorez Phoenix
What do you like about our products and services?

Carpets look great and coffee stains gone!!!

Report a concern   August 3, 2022 — Rated 9 out of 10 by Y.L. Zerorez Phoenix
What do you like about our products and services?

Carpets are always cleaned quickly and look great.

Report a concern   August 3, 2022 — Rated 4 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet smells and stayed wet for three days after being washed. They came out again stains are still preset and carpet still smells.

Report a concern   August 2, 2022 — Rated 10 out of 10 by Jay O'Neill Zerorez Phoenix
What do you like about our products and services?

Not only do they do a great job cleaning, but I never get upsold!

Report a concern   August 2, 2022 — Rated 10 out of 10 by Diane Hanson Zerorez Phoenix
What do you like about our products and services?

I like that the products used to clean are safe for humans and pets. Your staff are friendly and knowledgeable. Our service technician took the time to learn about the fabric of our couch prior to deciding the best method and solution to use that wouldn’t damage or breakdown the fabric.

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

No odor
Carpets were not stiff upon drying
Nice young service person

Report a concern   August 1, 2022 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great Technician. Did the job quickly, thoroughtly and was friendly.

Report a concern   August 1, 2022 — Rated 6 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service tech did not move small furniture or chairs. I moved all nightstands and larger movable items but he just went around dear chair ottoman and rocking horse. Usually they move couches and coffee tables and he did t even move a desk chair

Report a concern   August 1, 2022 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I didn't want to walk on a wet carpet to check. This was not a cleaning. This was and OK vacuuming. Nothing came out. zero spot treatment. zero high traffic area treatment. I grabbed the resolve and tried myself. The stains weren't tough at all. The no-residue no crunch advertisement is false. The carpets are very crunchy.

Report a concern   August 1, 2022 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Our technician did an amazing job!! The floors look so good!! I have white grout and over 2 years they got a little yucky. But now they look brand new!! I highly recommend Zero Rez.

Report a concern   August 1, 2022 — Rated 10 out of 10 by Selina Garibo Zerorez Phoenix
What do you like about our products and services?

No soap is used and you always have a friendly staff both over the phone and in person

Report a concern   August 1, 2022 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

My old carpet looks much better. The Technician was knowledgeable and professional.

Report a concern   August 1, 2022 — Rated 8 out of 10 by G.G. Zerorez Phoenix
What could we do to improve?

Our tech was not detailed oriented at all. We had to ask for corner protection. He seemed to be in a rush. Parts of the carpet were so wet. It was as though he did not withdraw the water from the carpet.

Report a concern   August 1, 2022 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

The Gentleman that cleaned the carpet was very efficient and did a great job.

Report a concern   August 1, 2022 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The Tech did a great job and our carpet looks awesome!

Report a concern   August 1, 2022 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Prompt service

Report a concern   August 1, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

I liked how affective the cleaning product/process was on my carpet stain and kitchen time.

Report a concern   August 1, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Tina was professional, was able to come early with timely and appropriate communication/approval, protected walls and did the work without delay. Most appreciative!

Report a concern   August 1, 2022 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Everything! The place looks practically brand new, thank you!

Report a concern   August 1, 2022 — Rated 10 out of 10 by Shari Johnson Zerorez Phoenix
What do you like about our products and services?

My carpet looked great after cleaning

Report a concern   August 1, 2022 — Rated 10 out of 10 by Reuben Verville Zerorez Phoenix
What do you like about our products and services?

New carpet feel , clean carpet care

Report a concern   August 1, 2022 — Rated 10 out of 10 by Jane Burzell Zerorez Phoenix
What do you like about our products and services?

Zerorez is so professional and they get the stains out! I'm very happy with their service and highly recommend them!

Report a concern   July 31, 2022 — Rated 10 out of 10 by Gabriel Hamilton Zerorez Phoenix
What do you like about our products and services?

I love the service Zerorez provides. From the time the appt is set until it is complete they are courteous, and respectful. They do an AWESOME job getting my carpets cleaned, and they dry very quickly. I am going to have them do my tile next.

Report a concern   July 31, 2022 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

The carpet feel great. The cleaner was timely and very courteous. He did a great job.

Report a concern   July 31, 2022 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Great service. On time and very professional.

Report a concern   July 31, 2022 — Rated 10 out of 10 by B.J.S. Zerorez Phoenix
What do you like about our products and services?

I’m sensitive to fragrances and I have pets. I like that no harsh chemicals or strong fragrances are used.
Plys, my 20 year old carpets come out clean!

Report a concern   July 31, 2022 — Rated 5 out of 10 by G.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

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