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based on 84689 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This company did an outstanding job in cleaning my carpet!
Your service tech Roy was ver knowledgeable and helpful.
The service tech was very informative and educated me on the best service.
Jesus did my carpet yesterday. He was friendly, knowledgeable and did an amazing job. We had some pet stains and my carpet looks and smells brand new. Quick and efficient. Very happy 😊
The guy that cleaned was courteous and helpful. Part of the room couldn’t be saved. But now I see I wasted cleaning the other half because the dog urine smell stayed in it and will have to rip it out too. I wasted a lot of money on the carpet but he tried and did a good job on the tile.
Ease of scheduling , friendly technicians, satisfactory results
I loved the service that I received. Your staff explained exactly what they were going to do, and found the simplest ways to do it. They did an excellent job and were in an out quickly and professionally.
Carpet is very nice
Did a great job and was very professional.
Great job.
You never showed up and never called to reschedule!
Your technician was outstanding, friendly and professional.
The tech was nice. I’ve just heard the radio commercials and they hyped up the results. I feel like I could have gotten my carpets equally as clean with my at home carpet cleaner. That being said, I am still curious to see how long it lasts. As of now, I don’t think it lives up the the hype.
Quick, easy scheduling, on time, very professional.
This was our first time using Zerorez and it was everything it was promised to be. What made it special was our technician Michael. His customer service was above and beyond our expectations. I really hope you recognize your technicians, it's because of him that we will certainly use Zerorez in the future. He didn't just come in and demand a price. He walked and measured each room, and for each stain he thoroughly explained the process to both treat and remove. Just absolutely amazing service from him. I can't say enough good things. Also very patient with our kids and pets, who can be very trying at times. THANK YOU MICHAEL FOR ALL YOUR HARD WORK!!! You made our home shine again. We appreciate you!!
You always do a great job!
Our tech was absolutely excellent ! He was polite, courteous, and explained everything to us very well.
Excellent service from booking, to communication to product, service and technition (Jordan H.) Big house, lots of carpet. I'll definitely be using you Zerorez again!
The service was quick and friendly. The tech did a great job. I would definitely use them again.
The guys did a Great job!!!
The service is A+ (especially Harold, who was here yesterday............he's a gem!) The product is ALMOST like magic............I don't think I've ever used a carpet cleaner that worked as well.
Jeff did an awesome job of removing sticky substance on our stairs after a construction project.
He was on time and always polite. The carpet looks beautiful and is not longer sticky.
Thank Jeff
My service tehcnician, DeAngelo, did a great job. He was very informative and expained everything quite well. He was friendly, courteous and efficient. I would highly recommend him to my friends and family. Thank you.
Good service, quick drying and good look carpet after cleaning.
Pricing to high for small bedroom mcloset
More price incentives foe existing customers
Technician, Frank, was efficient, friendly & kind!!
Amazing service from Scott and his diligence was amazing on cleaning the grout and tile.
Very professional and quality work.
Your service was oustanding! I have used your services before & I was specialy how your great job did on our couch , chair & our extra large rug. For sure I will reconmend your services to our friends & neighbors.
Thank you.
Everything looked great. Thanks!
Due to pet "accident" treatment, the cost was quite a bit more than we originally anticipated. Even the technician worked very hard on our "pet" areas, they dried much more slowly than the other areas, and smelled badly as it always does. Is there some way to predict this?