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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had my tile cleaned. David did a great job. He busted his rear end and was a hard worker. I would highly recommend using Zerorez to my neighbors, friends, coworkers and anyone who needed a deep clean!
Zerorez was efficient and very effective--they were able to remove melted crayon and paint stains no other carpet cleaning company could.
Noah was very polite and took great care of me! He was very thorough throughout my home and answered all my questions. I would absolutely have him back the next time I needy carpets freshened up!
Our tile looks amazing. The tech was on time, friendly, and quick.
Prompt easy to make appts
no rez
I explained To the tech that there were soap spots - that I would need him to go over those spots twice- not only did he not do them twice- he raced over the whole carpet 3X’s faster than any other technician I’ve ever had- the spots are already getting dark!! I asked if there was a warranty on his work and he dismissed me saying that ‘if the spots come back it wicking.’ Total BS
Zerorez stands by their 30 guarantee of satisfaction.l Jacob worked hard to clean our L shaped sofa, especially one area. After it dried, it remained a bit darker than the other parts. Ryan came this morning and worked on the same area. This is not a new sofa. We purchased it with the house. I believe that it will be much better when it dries. Kudos to both Jacob and Ryan.
Good service
Excellent service, arrived on time.
The results look great, and the cleaner was very friendly and helpful.
The gentleman who cleaned my carpets and sofa and loveseat was very nice and was also careful to make sure that the chemicals would not damage my upholstery. The carpet looks great and so do the sofas.
Our carpet was thoroughly cleaned. Our technician, Naggy, was polite, professional and knowledgeable.
Always turns out great and the service staff is great
We have used Zerorez 3 times now. Each time, the technician that comes out listens to our concerns and spots we need removed and is always courteous of our space. They also have all been very kind to our very curious and chatty 9 year old son.
I love Zerorez. It
Is the best. Their technicians do an awesome job. I feel my carpets, tile and
Grout are the best they can be. I live in a 55 community and always
Recommend them to over 3000 homes. 😀
Ramon did a great job on my carpets.. Quick and very efficient, very personable and easy to talk to.
Techs are always professional and do a great job every time.
Associate was friendly, professional and diligent. I love Zerorez and am a repeat customer many times over. They do what they say and say what they do, never trying to upsell. Bravo!
The price was reasonable and I loved the way our tech Caleb explained everything both before and after the job. He was very thorough and we love the results! Our carpet looks great.
Very reliable, very quick, very friendly. Did a great job.
ontime and very professional great job
I believe our carpet specialist was Nagi. He was absolutely amazing. Nagi assessed our carpet and advised best care possible. Once he started cleaning our carpet I knew that he was different than other carpet cleaners and i knew that he did it best. Next time I request for carpet cleaning I will be asking for Nagi.
Well, first off, the Technician, Ryan Stevens was professional, thoughtful, and very knowledgeable. However, the best part is, the product and the results have been sensational.
We have always in the past been disappointed with carpet cleaning, might look good the minute they walk out the door but as the carpet dries all the old spots re-appear and seems to get unsightly faster. It has now been two weeks, still looks like the moment Ryan left. Additionally, the carpet looks so bright, as it was when it was installed. Great product and outstanding service. I've been meaning to call in and schedule our other two houses for cleaning but have gotten sidetracked.
Excellent customer service by both Andy and Cody. Cody did a great job of cleaning our area rugs & chair and also thoroughly explained the process. Very pleased with the results!!
Good job
Did a great job
Brook was helpful and careful and interested in doing her best.
We loved our tech! She was AMAZING!!! Very knowledgeable!
Service person is professional and friendly and able to answer all my questions