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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are always on time, the people you send are courteous and helpful , neat and give clear instruction of what will be done and cost. I always like the way the carpet looks and feels when done.
My carpeting looks like new. I am so pleased with the job done by Isaac. He is a hard worker and an asset to your company.
The technician was top notch. Did a great job and explained what we needed to do.
Jordan did a great job cleaning our rugs and carpets!
He was able to come ahead of our scheduled appointment and he was very efficient in his inspection for stains that needed additional treatment.
We will be using ZeroRez again!
It’s a little expensive
On time, very efficient. Great results.
Technician Noah did an amazing cleaning on my travertine tile & my carpet! He was so polite, kind, professional & thoroughly explained all the services available for my pet stains I’m so PLEASED & HAPPY with the results too !!! He was an EXCELLENT CONSCIENTIOUS worker & aimed for me to be satisfied completely, which I am !!! Thanx to Noah & thanx to ZeroRez !!!
Blake was very professional and knowledgeable.
You guys are so great but Noah Dube was amazing!! He went above and beyond for me and I greatly appreciate it as my house looks awesome!! Thank you so much!!
Carpets look great
Grout looks like original
Let me start by saying your product sells itself, Zerorez is that only way to go. The reason for I love you company isn’t the product, it’s your team. They are wonderful. The technicians are informative and professional. I was even able to get in last minute which I truly appreciated. I have had you out 4 times and 2 of the 4 a supervisor stopped by to check in on the techs. As a customer this gives me confidence in your team. The techs feel supported and have someone to give advice or direction. See you in a few months!
Tech worked hard and was super friendly
On time to my appointment and did a great job.
Very good service!
Technicians are great and the solutions don’t make your carpet stiff or crunchy!!
Great job
My carpets are clean without being really wet. The technicians are very professional and great to work with.
Noah, our technician was excellent.
All the carpets and the carpeted stairway leading from the garage were in desperate need of a good cleaning. It had been over 10 years. I was concerned that they would need to be replaced. To my amazement they looked brand new! Not one stain remained! It’s been almost 48 hours and there are no stains bleeding back, no sticky residue, just beautiful clean carpet.
The gentleman who provided the service was very thorough and very pleasant.
My tiles and grout are clean and my rooms seem brighter. The service was fairly fast, I was surprised. My carpets will be cleaned next month.
I did not get a receipt from you showing paid. Would you please e-mail me one.
Thank you
Name removed
THe gentleman was very professional and he did a great job.
The fact that it’s never overly wet . Dries fast.
Amazing job. Courteous staff.
Fast and efficient. Carpets on stairs looks like new. No cleaning product smell.
Bought a house with 20 year old carpet. It's amazing the difference from before to after. The salesmen on the phone set everything up and when they showed up everything was explained leaving no stone unturned. They didn't try and upcharge like most companies. Just fair and honest work. Thanks
Caleb was professional, neat, did a good job on the carpet and tile. Yes, I would recommend Zerorez to family and friends and have used Zerorez in the past and plan to do so again.
That you do not use chemicals, your water process, that my carpets look AMAZING, Brooke's attention to detail, that she cleaned up after and her professionalism was fantastic. The entire experience was AWESOME. It is a guarantee that I will be a repeat customer. Thank YOU, Brooke and Zerorez Phoenix!!
I am a little concerned about the price I was charged. You came out two months ago with the same services and we were charged $170-190 something. This time around for the services I was charged $295. I understand that prices raise but that seems excessive. Im also concerned because from arrival to finish out technician was in and out in less then an hour. Previous technicians were here for longer. None of the stains were removed that we paid extra for the pet treatment for. I thought maybe it just couldn’t come out, but then Yesterday I used vinegar and baking soda and the darker discoloration came right out. I would like someone to call me back Phone number removed and I think my carpets need to be redone. We have been using you guys for years and this is the first time I’ve been disappointed. Incase you’d like to look up our history my husband and I have separate accounts under John Last name removed and and Name removed. Thank you!
Really like your product, I am very happy with the clean carpets and no chemicals. The young man you sent out to us, was so respectful and thorough too. Thank you!
The carpet feels clean