- Phone: (480) 507-2419
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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and my carpets look great!
Did a great job. Have used Zerorez twice and both times have been very pleased. Technicians have been awesome and everything is sparkling.
My service was great! Carpets and area rug were cleaned like new. Luiz did a super job and was very friendly.
The service was effective in enhancing the appearance of the carpeting and mitigated the pet and other odors throughout the home.
Excellent customer service. Our carpet wasn't clean correctly the first time, but when we call they schedule a second visit without hesitation. The second time around the carpet was nice and clean without any smell. Very happy with it! Thank you so much!
Hardworking, knowledgeable and courteous worker
We had our travertine tile cleaned and sealed today. They look amazing. Joshua did a fantastic
job. He was very polite and explained in detail what the process was. He made sure the floors
were dry and gave us instructions on how to take care of it now they are clean. We have used
Zerorez for our carpets too and will only use Zerorez.
The carpet cleaning is very good and I like that with the fans on, the carpet is dry in a few hours. Unfortunately, I would never recommend Zerorez for upholstery. I had you come out to clean two sofas and for the price, I saw no cleaning difference. He did not clean the cording around the cushions and missed the front of the sofa. Terrible work!
They were great. They alway do a great job.
Courteous technician. Respectful of my home. Easy to schedule!
Great service, very happy with the results!
Zerorez was able to quickly and professionally remove a rust stain from a customer's carpet when another carpet cleaning company could not. They office staff, scheduling services and follow up are exceptional.
You came out in a day or two which was fast!
Robert was professional and very personable. He took out all the stains. Thanks for your service.
Elaine
My service was great and my technician was polite and did a great job cleaning my carpets and couches.
Friendly and fast
THE TECHNICIAN WAS GREAT. SHE DID A FANTASTIC JOB, AND WAS FRIENDLY AND HELPFUL.
I FEEL THAT I PAID MORE THAN THE QUOTE I GOT ON THE PHONE.
DO NOT KNOW WHY
The technician that performed by services was great! Super knowledgeable, helpful, quick and professional.
On time. Explains everything to you so no misunderstanding. Courteous. I will be using again
After the technician left, I noticed that some areas still looked dirty. I took a clean white towel and rubbed those areas. I checked the towel and saw it had picked up some dirt. Not too happy about that.
Cleaning workers like it.
Your folks are professional and friendly.
The gentleman who did our carpets (Daniel) gave us a lot of information on the different treatments available. He allowed us to make important choices if we were going to keep the carpet for a long time - one way would be better. Or, if we were going to change the carpet, another treatment would be sufficient. I felt like he was doing what was best for us and not to make money for Zerorez. We really appreciated his hard work and we're very pleased with the work he did. We would definitely recommend Zerorez.
Everything went smooth except it took 2 days for the carpet in the bedroom to dry despite the furnace fan running for 2 days. I await to see the condition of our area rug that was taken to the plant to be cleaned. Until then you have not earned a 10
I'm not sure what happened but the carpet in our bedroom does not smell clean. It smells musty and dusty - like it was cleaned with dirty water. I've used Zerorez before and had great results - not sure what happened this time.
You got the red wine out of the carpet
Great service, on time, friendly associates.
The company has friendly and capable staff! Our floors are always squeaky clean after your service.
A nice young man named Tommy did a good job 👏
Technician was patient, took his time to get all the areas, and did an overall great job.
The technician was very nice, knowledgeable and very customer service oriented. Excellent!