Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2023 — Rated 10 out of 10 by Carolyn Schafer Zerorez Phoenix
What do you like about our products and services?

Quick efficient and thorough. Well done and dried faster than I thought it would take. Would recommend and use again.

Report a concern   February 23, 2023 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

The workmanship of the gentleman who came here was very good. My carpets are very clean and he explained everything to me.
Thank you

Report a concern   February 23, 2023 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

We had an awesome experience. The technician was knowledgeable and very thorough in his work. Very satisfied customer.

Report a concern   February 23, 2023 — Rated 10 out of 10 by Renee Russell Zerorez Phoenix
What do you like about our products and services?

We've used your service for years, always professional, carpets always look wonderful after you leave, also enjoy using your power water for steaming our floors.

Report a concern   February 23, 2023 — Rated 10 out of 10 by Beverly Baughman Zerorez Phoenix
What do you like about our products and services?

Scott and Judd came to our home within days of me calling. They were so thorough and considerate of both me and each other. It was a true pleasure to have them in our home. They cleaned my 20 yr old sofa first. I was so happy to see the results! Then they cleaned 5 rooms of carpet. They explained the process (because I like to learn) and diligently worked to bring life back into our 3 years neglected carpet. Scott was training Judd. It was a pleasure to observe them interact with respect and kindness. Our carpets and sofa look and feel really clean. They were hard workers. I’m so happy that I finally followed the encouragement of my friends who had recommended Zerorez for years. No pressure to upgrade services, just honest, thorough service that yielded surprisingly excellent results. We will be using Zerorez in the future.

Report a concern   February 22, 2023 — Rated 10 out of 10 by Paul Brassea Zerorez Phoenix
What do you like about our products and services?

The carpets are clean and the excellent and friendly service!

Report a concern   February 22, 2023 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Very professional service with beautiful clean tile and carpet!

Report a concern   February 22, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Very professional carpet technicians. Carpet looks great. Faster drying than other methods.

Report a concern   February 22, 2023 — Rated 10 out of 10 by G.C.B. Zerorez Phoenix
What do you like about our products and services?

On time service, professional results.

Report a concern   February 22, 2023 — Rated 10 out of 10 by Tina Hatzi Zerorez Phoenix
What do you like about our products and services?

The floors are old, but they came out looking fabulous. The technician was professional and knowledgeable.

Report a concern   February 22, 2023 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, honest and worked out problem immediately

Report a concern   February 22, 2023 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

They clean exceptionally fantastic, dry very quickly and the carpet looks like new!!! Your service is fabulous. Everyone is so friendly and the work they do is wonderful. Always call Zerorez!!!!

Report a concern   February 22, 2023 — Rated 10 out of 10 by Beatriz Rosas Zerorez Phoenix
What do you like about our products and services?

Great job My tile now is very clean!

Report a concern   February 22, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Excellent attention to detail, friendly service.

Report a concern   February 21, 2023 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

No toxic for pets

Report a concern   February 21, 2023 — Rated 9 out of 10 by Jason Bunting Zerorez Phoenix
What do you like about our products and services?

I am amazed at how clean the tile is now. After almost 7 years living here and the first time cleaning the tile and grout look very good. The one thing that is a bit frustrating is the online pricing structure, I thought I selected adequate square footage, once the tech showed up and reviewed what I had selected he made adjustments which increased the price $150 which was almost 50% more than what I selected. A little bit of a price shock. Also I noticed the day after the baseboard were left pretty dirty, from everything that was stirred up in the tile cleaning.

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   February 21, 2023 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

Trevor was an excellent technician, he showed up on time, was respectful of my home, and very efficient with his work.

Report a concern   February 21, 2023 — Rated 0 out of 10 by P.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Felt your employee rushed the job he was in and out i30 minutes. He never asked if we had any areas of concern. Our carpet was so wet in areas it took two days to dryas well as we discussed big ripples in floor that took a day to go down. Feel we can see streaks from his cleaner. My floor is cleaner than before but definitely not the same service or result as we had from your company last time.

Report a concern   February 21, 2023 — Rated 5 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I hate to be negative, but i just didn't need alot of area cleaned and thought it was pretty pricey for what I had done. Also, with other companies that have cleaned my carpets they have put wall/corner protectors up to keep equipment from scraping walls. I had to go back and paint baseboards and walls on corners because protectors were not used. Also, I appreciate people who respect my home. I asked the gentleman to wear booties. He walked up to my home with booties on already. I offered him my own clean ones and he got more on his own, but wore them outside back and forth into and out of my home. Just don't wear them at all if you are going to wear them outside.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Professional Service

Report a concern   February 20, 2023 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Fast cleaning, drys quick. My only complaint was the smell, i know theres no chemicals which is great but I think I was expecting a fresh clean smell and it just smelled like wet old carpet if that makes sence after they finished.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

my tech (Ramon) was great and very helpful would highly use zerorez again.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Cody did an excellent job. Carpet came out beautiful. Will highly recommend service to friends.

Report a concern   February 19, 2023 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Easy to book, easy to pay, affordable prices, friendly workers - and clean carpets!

Report a concern   February 19, 2023 — Rated 10 out of 10 by Rachel Dipippa Zerorez Phoenix
What do you like about our products and services?

Great service whether it’s someone on the phone or the technician that’s at your home. This company is always on time and does a great job.

Report a concern   February 19, 2023 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Depending service and quality

Report a concern   February 19, 2023 — Rated 10 out of 10 by V.F. Zerorez Phoenix
What do you like about our products and services?

Technician was professional and did an awesome job.

Report a concern   February 19, 2023 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Carpets look great and couch actually came clean! The tech was fantastic!

Report a concern   February 19, 2023 — Rated 10 out of 10 by T.I.G. Zerorez Phoenix
What do you like about our products and services?

Everything


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