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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Responsive professional courtesy
The stains are still there
Everything.
We had and always have a great experience with y9u guys Ryan our carpet tech was amazing!
Carpets look exceptionally clean and the service person was super awesome. The website was easy to navigate (except I didn’t realize the hallway was by the foot, so I just put 1) and paying was super easy too!
Very professional
Missed an area behind my door
Everything was great
Excellent service!
I love how my sectional looks and feels.
Caleb was my technician and came out and cleaned my entire house! Carpet and tile. He was amazing! Very knowledgeable, courteous, and very detail oriented. Next time I have Zerorez out, I really want to request Caleb.
Zerorez made the carpets and tile/grout look brand new. I love everything about Zerorez, from the products and services to my amazing technician, Caleb.
Hello I had a room that had some biological issues from our dog. The room didn’t have visible stain but had an odor of urine so I pay a lot of money for the special treatment to get all they way down to the pad under the carpet and it didn’t work. 24 hours later it smells worse than what we started with
Products are excellent and your service technicians are awesome!
Fast service, reliable techs
I have been using you guys for the last 5-6 years and your products and services are unmatched .
The work was fine but the carpet was quite wet and the price was quite high for the small area cleaned.
Tech was very knowledgeable, professional, and did a great job!
The carpet is so soft after it dries.
Great technicians, love there aren't any chemicals i nthe carpet
Your technician was very personable and did a professional job of removing the carpet stains. He explained the process to us .
Quality products, no small or residue - dries quickly
Great work. Carpets look amazing. Couches and my recliner look great. Service cleaner guy was personable, nice, and hard worker.
The gentleman was very polite. It was very easy to book our carpet cleaning with them and they did a great job!
The products are excellent, clean and restore our carpets like new. The service rep. was knowable ,very professional and courteous.
You’re price’s are supposed to be resinable and far! Not to change prices when showing up!
I've always been so happy with the outcome after having my carpet cleaned by you. This time I was disappointed that my 5 year old carpet didn't look much cleaner after it was cleaned. The carpet in my old house was 20 years old and it was stained and ruined but you guys made it look amazing so I was excited to see how good this carpet would look.
The worker arrived an hour before scheduled which I wasn't prepared for so I had to rush to get the rest of the stuff moved off carpet. I'll probably use you again in hopes I won't be disappointed because as I said I was happy before. Maybe it's the different technician that make the difference.
Carpets weren’t cleaned as I had hoped they would be ( edge of stairs were j not done well, you can see the off color. , it’s didn’t make much of a difference :( .
Over all pretty disappointed in the cleaning.
You can tell the guy who came had a long work day and his hygiene was like he was was working nonstop :( I felt bad for him.
service was timely, efficient, and the technician was informative very informative.
It is a quick clean and dry method. Delton was friendly, and was focused on doing an excellent job of cleaning my carpets. I would ask for him in the future to do my carpets.

Easy to schedule. On time for our appointment. Technician was very nice.