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based on 85324 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cody did a great job with respect and overall service.
Very good customer service all questions anser rd Will use again!
Prompt quality service
Jesse was amazingly patient with my questions and ver knowledgeable. Ended up cleaning our tile the same day as cleaning our carpets with amazing results.
Fast scheduling of appt, staff informative and no surprises.
Your representative was thorough and on time. He spent the time and ensured the carpets were cleaned properly. I would recommend him and ask for him on my next project. He was amazing!
The customer service and response time was great. However, the cleaning system just didn’t…well, clean. I rubbed a clean wash cloth on the damp carpet in a few places and it came up gritty and soiled.
Customer service was great!
Did a good job on the carpets and spent extra time getting a stubborn stain out.
All carpets a couch were cleaned quickly and thoroughly. Very pleased with your device.
Your prices are way too high!
We use ZeroRez annually to clean our carpets. We like the service, staff, and value.
What was offered was delivered. Very good service and results.
Friendly & courteous contractors. They were efficient and comfortable to have in my home. I liked the fact that no chemicals or soaps were used. I am very satisfied with the service.
No soap and crispy carpets.
I love the communication this company has. I’ve used them multiple times and they’ve never given off the “pushy salesman” vibes and they don’t make you pay for services if you don’t need them. They’ve all also been very understand of my dogs, pit bull included, and last weekend Mojave was AMAZING with my “no concept of personal space, gotta be in the middle of the action” Dalmatian. Thank you Zerorez!
I will not use anyone else but ZEROREZ to clean my floors. Marvin was a pleasure to work with and did a wonderful job. He made sure that any spots that could be removed were removed. Showed me all that he did before he left. Thank you for being a great company to use in my home.
WE appreciate the expediency with the work that was completed and the carpet looked as if it were new. Great job.
Everything was fine except for a spot about 2' x 2' next to the end of the TV stand we had to mop. Not sure how it was missed we saw it right away.
Guys were great. Very good at their work!!!
Your rep was punctual, very friendly and professional. We will also be using your service in our new home before we move into it to clean all of the floors in it for us. We would recommend your service to anyone looking for floor cleaning services.
The gentleman were fast, through and super friendly. Our carpet and floors look great.
The technician , Mary Jane, arrived at the scheduled time. She was so efficient , carefully cleaned around the furniture and expertly handled all the equipment . My carpets are clean and fresh.
The service is friendly, informative, and takes care of the issues you share regarding the carpet cleaning and afterwards walks you thru to show what was completed and asks if any questions or concerns.
Technician was great- Tyler Goudy. He took the time to ensure he understood what services I wanted and most importantly he took the time to do the service right. The last time I had ZeroRez out the clinician rushed through it and did a poor job. I was giving the company one last shot before I went elsewhere. Tyler recommitted me to using ZeroRez again.
The whole process was easy and efficient. The technician was courteous and did a very thorough job.
No strong chemical smell. Carpets are soft after they dry. Technician very knowledgeable and friendly.
We had a new tech, and felt as though the job wasn’t done to professional standards. We have used Zerorez in the past and very impressed. A re-cleaning would be best considering the very high cost. We would appreciate it very much. In the past we had referred your info out, hoping this can be rectified and continue sharing our great experience. Thank you!
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The best carpet cleaning company I've dealt with. Thank You!
On time and professional cleaners and great results!