Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85318 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2023 — Rated 8 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

Carpets have a musty odor having cleaning. I'm hoping it goes away.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Rosa Ramirez Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling. Quality of cleaning. Your technicians are always so nice!

Report a concern   November 17, 2023 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

We always love the service we receive. We have been able to get scheduled within a day or two. The two people we have had were very friendly and complete the job quickly. Our carpets look great! We highly recommend Zerorez!

Report a concern   November 17, 2023 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Carpet looks new again. Fast, friendly, professional technician. Great overall expirience.

Report a concern   November 17, 2023 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Professional and thorough- always excellent service

Report a concern   November 17, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

A many time customer of Zerorez. Service rep was polite and very conscientious. Very happy with the service

Report a concern   November 16, 2023 — Rated 3 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The dirt lifter part of the process was not completed.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Margaret Shewmake Zerorez Phoenix
What do you like about our products and services?

Zerorez is always on time, polite, efficient and thorough. We’ve used them many times and will continue to do so. Our rugs are clean and soft after drying. We won’t use any other company.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Donna Mcnew Zerorez Phoenix
What do you like about our products and services?

So professional, so kind, explained everything
Would definitely recommend!!

Report a concern   November 16, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

They really work

Report a concern   November 16, 2023 — Rated 10 out of 10 by Judy Mcdonald Zerorez Phoenix
What do you like about our products and services?

Your products and technician Alex got our carpets and ceramic tile beautifully cleaned. We were amazed. Alex explained all the steps to cleaning our rooms. He was very pleasant and professional throughout his time in our house.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

We are happy with the cleaning so far. Our technician, Tyson, was great. Answered all our questions and was very informative.

Report a concern   November 16, 2023 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Great results and friendly knowledgeable technicians

Report a concern   November 16, 2023 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

My couch and carpet came out so clean and perfect!

Report a concern   November 16, 2023 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Tyson did an awesome job. Very professional, paid attention to detail and hardworking throughout the time he was in our home. Great attitude and attention to detail.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Susan Storch Zerorez Phoenix
What do you like about our products and services?

My floors and furniture look fantastic, I had carpet, tile, a throw rug and a sofa all cleaned. Everything looks so good. I love the fast drying time for Zerorez and the soft feeling, not crunchy, the carpet and and fabric are all soft.
Thank you
Zerorez!

Report a concern   November 16, 2023 — Rated 10 out of 10 by Dick Carr Zerorez Phoenix
What do you like about our products and services?

Technician was well dressed and clean. Was polite and respectful. I would hire them again in a heartbeat
.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Linda Marcum Zerorez Phoenix
What do you like about our products and services?

Attention to detail. Service employees pay attention to what is important to me.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Pam McCarthy Zerorez Phoenix
What do you like about our products and services?

Brady, was my service technician! He's very honest, knows his business and is very polite. Next time I need Zerorez services, Brady is the only tech I will request for service.

Report a concern   November 16, 2023 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Our technician was very nice and did a great job.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Briahna Wood Zerorez Phoenix
What do you like about our products and services?

They cleaned all the carpets very fast, he was very nice and answered all my questions! My carpets look brand new again!

Report a concern   November 16, 2023 — Rated 10 out of 10 by Lee Spencer Zerorez Phoenix
What do you like about our products and services?

Have used Zerorez several times. Guys are always polite and professional. No complaints!

Report a concern   November 16, 2023 — Rated 4 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The employee you sent was very nice, he did emphasize how dry the carpet would be when done and in my opinion it was very wet and wasn't dry by the following evening.
I also thought the price for cleaning individual spots was very high at $75 each approx. 2'X2.5' area. plus after treatment.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Super friendly service and very clean carpets!!!

Report a concern   November 16, 2023 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Great job, thanks!

Report a concern   November 16, 2023 — Rated 10 out of 10 by Patty Zimmerman Zerorez Phoenix
What do you like about our products and services?

The technicians are friendly and very knowledgeable. My carpets look GREAT! No other carpet cleaners can get the look and feel of Zerorez. Zerorez will always be my go to carpet cleaner.

Report a concern   November 16, 2023 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   November 16, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Great job so clean and fresh. very professional company Tyson was great !

Report a concern   November 15, 2023 — Rated 10 out of 10 by Laura Garcia Zerorez Phoenix
What do you like about our products and services?

Once again, Zerorez saved me! I needed ten-year-old carpets to be cleaned before my mom came home from the hospital and thought the stains would never come out. But Alex, the tech, did an amazing job of making it look like a brand-new carpet. Thank you so much for taking the time and being down to earth.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Candy Mayhew Zerorez Phoenix
What do you like about our products and services?

Very happy with the service I received. The technician was great - very professional.


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