Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2023 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

I like your cleaning method, stays clean longer. The girl that just cleaned my carpet was Cassie and she did an outstaning job. Thank You

Report a concern   October 7, 2023 — Rated 5 out of 10 by M.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It appeared the cleaning of our tile was half fast. It took off a bit of a layer but there were areas that looked uncleaned. While it helped a larger portion of the area to have been cleaned, I still have to back to work on other areas ie. Loser to the walls and some areas in hog traffic spots

Report a concern   October 7, 2023 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Very helpful. Our technician was extremely thorough and knowledgeable.

Report a concern   October 7, 2023 — Rated 0 out of 10 by B.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person that came out asked if we wanted the kitchen tile cleaned also. He did a horrible job on the tile around all edges the floor is having to be redone.

Report a concern   October 7, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Professionalism of your worker.

Report a concern   October 7, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Excellent technician, everything looks new again❣️

Report a concern   October 7, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Works best for allergies.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Darcy Flahart Zerorez Phoenix
What do you like about our products and services?

Thank you for a thorough job!
As always, a great job!

Report a concern   October 7, 2023 — Rated 10 out of 10 by Nancy Eden Zerorez Phoenix
What do you like about our products and services?

Very quick and efficient! Did a great job and I liked how after cleaning there was no fragrance.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Geoff Alcock Zerorez Phoenix
What do you like about our products and services?

Quick, good result on carpet and tile/grout. Polite, efficient technician. Price is reasonable too.

Report a concern   October 7, 2023 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

This is the 2nd time I've had Zerorez clean my carpets. Tyson did a great job.

Report a concern   October 7, 2023 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

On Time! Seems like we have to always wait endless hours for service people to arrive at the confirmed appointment. Zero Rez was on time.

Report a concern   October 7, 2023 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Showed up on time. Easy to work with. Was in and out with ease. Thank you, looks great.

Report a concern   October 7, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Travon is excellent!

Report a concern   October 7, 2023 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Service was great, tech was very friendly and well informed.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Jim Coveney Zerorez Phoenix
What do you like about our products and services?

Jeff the technician was the best. He did a great job, was on time and was personable

Report a concern   October 7, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I already replied!!! The Technician was wonderful & did an EXCELLENT job in every way!!
Now STOP bugging me !!!!!!!’n

Report a concern   October 6, 2023 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Good

Report a concern   October 6, 2023 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

Clean fast and friendly

Report a concern   October 6, 2023 — Rated 10 out of 10 by David Collier Zerorez Phoenix
What do you like about our products and services?

Great service, was on time, friendly & did a Great Job

Report a concern   October 6, 2023 — Rated 10 out of 10 by Lori Burns Zerorez Phoenix
What do you like about our products and services?

I like the way my carpets feels after being cleaned by Zerorez and the technicians are alway pleasant and helpful.

Report a concern   October 6, 2023 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Pet friendly products. Service tech was professional and courteous!

Report a concern   October 6, 2023 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

I'm very satisfied with my carpets, and out Tech was super friendly and professional.

Report a concern   October 6, 2023 — Rated 10 out of 10 by Sherry Roueche Zerorez Phoenix
What do you like about our products and services?

Like the more natural approach and you can get the dog pee out of my carpets

Report a concern   October 6, 2023 — Rated 10 out of 10 by Dale Nyblande Zerorez Phoenix
What do you like about our products and services?

The representative was very helpful and listened to our request. He did a very thorough job and was very efficient.

Report a concern   October 6, 2023 — Rated 4 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The time to clean the carpets and tile was only 2 hours. Yes, there were two techs this time but The high traffic areas still show spots. We’ve used Zerorez for the past 12 years. It seems that something changed from taking the time to do the job right to get it done as quickly as possible. Our neighbor used Zerorez recently and said the tech was at her house for a total of 20 minutes to do 3 rooms. We said it must’ve been an anomaly. I guess not.
We also had an elderly cat that made a mess of our carpets over a year ago. We know this. However, the tech kept bringing up the urine smell. I get it. We’re also changing the floors out in a couple of years.
The experience just wasn’t as good as ALL of the past experiences with Zerorez.

Report a concern   October 6, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

We are very happy with and recommend cleaning by zerorez! Myrick did an amazing job on three bedrooms of carpeting and all of our outdoor cushions. We want him to come back when we can schedule it to do a few rugs and maybe large living room sofa.

Report a concern   October 6, 2023 — Rated 10 out of 10 by Norma Pritt Zerorez Phoenix
What do you like about our products and services?

Nathan was thoughtful and professional. Did an excellent job

Report a concern   October 6, 2023 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The ZeroRez Team is dedicated to the client to see the best results. All Technicians are considerate with the cleaning process.

Report a concern   October 6, 2023 — Rated 10 out of 10 by E.Q. Zerorez Phoenix
What do you like about our products and services?

Cleans carpets well.


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