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based on 85319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shea was wonderful. He arrived early which was helpful for us. Did a thorough review especially showing pet stains and then made recommendations on best approach to clean. Once all agreed to terms he started and methodically moved through each room. Shea was very knowledgeable and answered my many questions.
The representative listened to us and didn’t use brushes
Very expensive.
I paid extra for the treatment of pet stains, but unfortunately the smell remains.
I had expected a shine on the floor which I didn’t get. Maybe the dullness is permanent but the floors just didn’t appear much better than they are after I steam clean them.
Ramon did a great job on the remainder of our tile. Fast, efficient service.
Great service.
Thank you!
I was very happy with the service and the overall result after my cleaning. My technician was nice and very helpful.
Our tech was amazing and so friendly!
Everything. On time and clean, friendly capable technician. Great job and very clean and organized. The carpet is clean, soft, and no bad smell!!!
Quality job.
Super friendly service! Very informative and professional.
Technician, Alex, was great!
My carpets come clean with no residue crunchiness. Easy to make an appointment and the technician is on time and respectfully of the property.
The politeness and professionalism of the servicer and the quality of the products
Punctual and efficient. Clean and polite
It’s positive that your product doesn’t use chemicals. The carpets don’t have a lingering smell and they feel softer. Jacob T. Cleaned my carpets and he did a great job. Very customer friendly.
My carpet looks great! My technician Jeffrey did a perfect job of cleaning our carpet. We have used Zerorez for years and as long as the excellent service continues - we will continue to use Zerorez.
I have used Zerorez a couple of times in the past years, and they have made my place each time look like I put in new carpeting!! They *are* the best!!
The whole process of scheduling an appointment to paying for the service was easy. We received several emails and texts regarding our service - everything from letting us know the price of the service to keeping us informed about the arrival time. Our service technician showed up on time, did a walk through with us and showed us areas of concern. He was quick but thorough. We would highly recommend this company for your carpet cleaning needs.
Initially, I called Stanley Steemer to clean my mom's carpet. The technician said that there was no way he could make the high traffic areas look much better. So, I thought I'd do it myself if it was such a loss. My husband said to call Zerorez. I thought my mom's carpet was DOA, but the Zerorez process was amazing! Her living area and hallway look good again! I'll definitely use you again!
Cody was professional and friendly! We would for sure use again in the future. Thank you for excellent service!
Timely, courteous, professional.
They were on time and did a great job.
Shay was an outstanding technician. I would highly recommend him.
Efficiency, honesty, customer service, responsiveness, excellent results, specifically my technician who was extremely knowledgeable.
Definitely my go to.... Another great job Thanks
Bedroom carpet had a spot were we had a previous blood stain. We were successful in treating the blood stain. It was imbeded.. however your process brought the stain that was imbedded to the surface again. We did not see this til that evening we returned to our bedroom.
We were disappointed that the tech did not get this stain remedied.

Nathaniel was very professional and did an excellent job. I would request him the next time I need my carpets cleaned.