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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products work well and the technicians are always pleasant and hard workers.
Jacob is great!
The ladies came in and did a very thorough job. My tile and furniture look almost new again. Thank you!
On time, Text arrival in advance, no messy cleanup, carpets always come out really well!
Fast, efficient, great results, pleasant employees
Techs are very friendly and professional. Carpets always look brand new after getting cleaned.
Both of the young men were very professional and did a wonderful job from the being on time to the completion of job.
He was very polite and professional
Tech was super friendly and end result was better than we expected
They are able to get almost anything out without leaving any residue. Just like I told the gentleman that came “That of Zerorez can’t get it out than NO ONE CAN “ Niki
Very professional and time honored
I like that I can book on line and I change the appointment if need be. The technicians are always so pleasant and polite and on time.
Matthew my tec got it done very quickly and it looked great. I would recommend it to anybody.
Carpets and floors look great. Mary Jane was friendly and efficient.
I felt like the guy did not do under bed..when my neighbor came she wantef to see the job so if she felt he did a good job she was going to hire u guys... her concern was under the bed ... when we moved the bed it was dry dry.....i un happy about that
Very good and thourgh jod
Disappointed in the grout cleaning. Better, but not to degree we've had with Grout doctors. Great technician - great carpet cleaning - Better than we had Grout cleaning. Will probably get another company to complete the cleaning we were hoping for.
Crew arrived on time and immediately go to work. There was a cancellation before my scheduled time and I was contacted to allow me to say I would allow the team to come in 20 minutes to
begin the cleaning here. We appreciated this and we’re done early. The carpet was thoroughly shampooed and equipment removed. The carpet looks great, the process was exactly as expected!
Carpet is very clean.
Easy to book, carpets look great! Tech called on his way and was even early! Will use again!
I would have liked for the tech to show me that a few stains in one of my bedrooms were not coming out...then I could have opted for the stain treatment in that room.
Friendly technician. Worked hard to get my sofa clean.
Our technician worked very hard and did an outstanding job for us. He was willing to please us and he provided very professional services that is difficult to get these days. He knew what he was doing, he was courteous, clean and careful and treated our home respectfully. We couldn't have been happier!
Excellent and timely customer service
Xavier was very professional and thorough. He did a great job. Was really impressed that total bill was the same as quoted when I placed the order.
It was unfortunate that I hear a ton of ads on the radio at how great this company is with pet stains. We have a new puppy who has had some accidents on our carpet in one of our rooms and were hoping to eliminate odor and stains. The company called us and said they had a cancellation a couple hours early. So I made sure someone was there so they could get it done. The unfortunate part is that our son who was here to let them in said the guy doing the service was in the house for no more than 20 minutes and never discussed with him further options so he could call me and let me make a decision. When I arrived home that evening there were still a couple of stains and the odor was still present. Today I called to speak with someone and was told they could send someone back out and that the treatment was $75 per gallon. When asked how much square footage a gallon would treat they could t tell me. The representative I spoke with today said that when I made the appointment they ask about additional pet stains. I informed him that it wasn’t questioned at the time of appointment and the technician never asked while he was here. His reply was he apologized for not being asked but if it’s not on the technicians work order then they do t go looking for it. I am truly let down by a highly advertised company.
Prompt, professional and courteous.
Your customer service is excellent. Your product cleans my carpets better than other company that uses soap. I love the fresh citrus scent too. Thank you!
The tech was professional. The carpets were done better this year. last year they were very crunchy, like soap was not removed. Only complaint would be the water left on hard floor which left dirt from his shoes all around the house.
My Tech Tyson was great to work with. He understood my needs and what needed to be done.
he was very professional. Great company to work with.
Great product and Jeff was very polite and professional. He did a great job and we are enjoying our "clean" carpets.