Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2023 — Rated 10 out of 10 by Ken Perduyn Zerorez Phoenix
What do you like about our products and services?

Great service, very professional and courteous. Carpet looks great!

Report a concern   December 31, 2023 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Tech was friendly and knowledgeable. Carpets don’t feel crusty and they dry relatively quickly.

Report a concern   December 30, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

My floors and carpets are perfect- Thanks to my tech CODY

Report a concern   December 30, 2023 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

On time, efficient and thorough. Thank you!

Report a concern   December 30, 2023 — Rated 10 out of 10 by Connie Cross Zerorez Phoenix
What do you like about our products and services?

Very friendly and likeable worker. He did a wonderful job on our carpets

Report a concern   December 30, 2023 — Rated 10 out of 10 by Sharon Hernandez Zerorez Phoenix
What do you like about our products and services?

My service was great. The gentleman was very polite. The carpet looked great. I’m very satisfied, and I will use you again in the future. Thank you again.

Report a concern   December 30, 2023 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Quick response, professional service!

Report a concern   December 30, 2023 — Rated 10 out of 10 by Kristen Whitnack Zerorez Phoenix
What do you like about our products and services?

Wonderful service. Our technician was professional and did a great job. Thanks Zerorez!

Report a concern   December 30, 2023 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Great service, got all the stains out!!

Report a concern   December 30, 2023 — Rated 10 out of 10 by Sarah Gombert Zerorez Phoenix
What do you like about our products and services?

Excellent service, clean, professional and efficient

Report a concern   December 30, 2023 — Rated 10 out of 10 by Steven Wolfgram Zerorez Phoenix
What do you like about our products and services?

The young man who provided the service was dressed as a professional and acted like one. Knew the services provided and went about the job competently. The carpets looked great. I am a satisfied, repeat customer.

Report a concern   December 30, 2023 — Rated 8 out of 10 by G.M. Zerorez Phoenix
What could we do to improve?

I had an area in the Master Bedroom where is scratched up the bottom side of my bed but was not bad and possibly some scratches on the side as well. The sides I'm not sure if they were there before and missed those but they are noticable. I was expecting the tile grout lines to come out cleaner than they did after everything was dried. Not sure if when i initially grouted that the grout was darker when mixing it back then. Some of the grout will have to be removed and re-grouted I guess.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Carl May Zerorez Phoenix
What do you like about our products and services?

Always have done an excellent job & have professional employees.

Report a concern   December 30, 2023 — Rated 3 out of 10 by A.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You showed up over an hour late. Promised a discount for the tardiness but instead looked for areas to up charge.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Tracy Hobbs Zerorez Phoenix
What do you like about our products and services?

Pet stain removal

Report a concern   December 30, 2023 — Rated 10 out of 10 by Gaylnn Depew Zerorez Phoenix
What do you like about our products and services?

I am very pleased woth the company and its employees. Scot was very
professional and listed to my questions
Tank you for a job well done

Report a concern   December 30, 2023 — Rated 10 out of 10 by Margaret Sample Zerorez Phoenix
What do you like about our products and services?

On time, friendly, and product did a good job. First time using Zerorez. I found nothing especially greater or different from the rest of the carpet cleaning companies.

Report a concern   December 30, 2023 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Thorough. Great results! No after smell!!

Report a concern   December 30, 2023 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Good service

Report a concern   December 30, 2023 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Friendly; Knowledgeable; Explained cost

Report a concern   December 30, 2023 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Clean and fast.

Report a concern   December 29, 2023 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My appointment was for 4pm -6pm your technician showed up at 2pm and I was working l planed my day around the 4-6 pm window as I pulled into my driveway at 3:30 to move furniture and vacuum as instructed by your office my wife told me I needed to reschedule my appointment. Zerorez had already stoped by 1& 1/2 hours early as this was going on the doorbell rang and you guy was back. I told him to give me 15-20 min to move furniture and vacuum the first room. So we did not have to reschedule. It is not my fault or my problem that your guy was ahead of schedule my time window was from 4-6 pm.
My time is just as valuable as yours.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Brian Duling Zerorez Phoenix
What do you like about our products and services?

Your technician Alex did an outstanding job. Even educated us a bit on various carpets, how they hold up to heavy foot traffic, etc. Very pleased.

Report a concern   December 29, 2023 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

The tiles look awesome!

Report a concern   December 29, 2023 — Rated 10 out of 10 by Michael Burnette Zerorez Phoenix
What do you like about our products and services?

Outstanding service, professional job, will use again, thank you for a job well done, A+

Report a concern   December 29, 2023 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

He was good and took car

Report a concern   December 29, 2023 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Coby is fabulous. Meticulous and does such a great job.

Report a concern   December 29, 2023 — Rated 0 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It’s on Yelp and Google for your reading pleasure

Report a concern   December 29, 2023 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

FRANKIE DID AN EXCELLENT JOB IN GETTING MY CARPETS CLEAN.
TERRIFIC JOB!

Report a concern   December 29, 2023 — Rated 10 out of 10 by Michelle Chumita Zerorez Phoenix
What do you like about our products and services?

Love the fact that there are no chemicals.


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