Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 27, 2024 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Carpets are so clean and have a great smell! Our technician was great!

Report a concern   January 26, 2024 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Techs are always very professional: clean, careful, explai everything.

Report a concern   January 26, 2024 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Rugs feel great afterward. Nice service guy who did a great job and when he left you wouldn't even know he had been there.

Report a concern   January 26, 2024 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Arrived during the stated window of time. Prompt service, explained the process of what he was doing and what we needed to do after he left. Very thorough cleaning. Carpets look great.
He took great care to not knock into the walls and doorways.

Report a concern   January 26, 2024 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

I love Zerorez. The best cleaning product ever and non-toxic.

Report a concern   January 26, 2024 — Rated 9 out of 10 by Glenn Townsend Zerorez Phoenix
What do you like about our products and services?

First time using this company. I am unsure at the moment. The technician was polite and it appears he did a good job.

Report a concern   January 26, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Good technician

Report a concern   January 26, 2024 — Rated 10 out of 10 by Debbie Carter Zerorez Phoenix
What do you like about our products and services?

We were able to schedule our carpet cleaning quickly. The cleaner arrived on time and did a great job! He was very personable too!

Report a concern   January 26, 2024 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Works

Report a concern   January 26, 2024 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Great service tech!! The best !!!

Report a concern   January 26, 2024 — Rated 10 out of 10 by Mike Baker Zerorez Phoenix
What do you like about our products and services?

very customer oriented. my service rep.did a great job and very efficient.
Rob did my home

Report a concern   January 26, 2024 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

I like your method of cleaning carpets. I have used zerorez for many years now. And I will continue to do so.

Report a concern   January 26, 2024 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

Service was amazing! The carpet does not have any chemical odors and it dried so fast!
They were able to get all the stains out and even pull dog hair out of the carpet that was embedded. I will definitely be using ZeroRez again!

Report a concern   January 26, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The technician did a good job, getting everything done in about an hour.

Report a concern   January 26, 2024 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Great service and job well done at a fair price.

Report a concern   January 26, 2024 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Excellent prompt service from friendly and efficient technician. Very pleased.

Report a concern   January 26, 2024 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job on four rooms of carpet in my house. They were very good about reminded me of time and also giving me a 20 minute estimated arrival. Joshua did a great job and the carpets look fabulous..

Report a concern   January 25, 2024 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice, had great respect for our home, was efficient and even offered us a military discount we were unaware of.

Report a concern   January 25, 2024 — Rated 10 out of 10 by Bill Mathews Zerorez Phoenix
What do you like about our products and services?

The tech was early, completed the job fully, and exceeded my expectations. Jordan did a great job and would like him again when I need to have my carpets cleaned again in the future.

Report a concern   January 25, 2024 — Rated 10 out of 10 by Robert Houston Zerorez Phoenix
What do you like about our products and services?

I used to have a cat that laid around on the carpet in all the rooms and my closet leaving hair and dander. Sadly, she had to be put down and now we have no pets. I think my allergies were linked to her. I called Zerorez after a referral from my daughter. I like the fact that no harmful chemicals are used in the cleaning and deodorizing process. My house smells so much cleaner and I am breathing better too! It seems like my furniture doesn't get dusty as quickly as it used to.
My technician, Joshua, was professional and informative. He answered all my questions and ensured that I was satisfied with the cleaning that he performed.
I would definitely recommend Zerorez to anyone looking for a top notch carpet cleaning service.

Report a concern   January 25, 2024 — Rated 10 out of 10 by M.F.S. Zerorez Phoenix
What do you like about our products and services?

I liked Ryan your technician. He didn’t try to oversell me on products or services. He treated me like the longtime customer I am, who is familiar with the services and knowledge about what needed to be done. I would love to have Ryan as long as he is available for my carpet cleaning. He is top notch and easy going.

Report a concern   January 25, 2024 — Rated 10 out of 10 by Rochelle McCall Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing after service. I felt like Alex did a very thorough job.

Report a concern   January 25, 2024 — Rated 10 out of 10 by Loraine Lewis Zerorez Phoenix
What do you like about our products and services?

Employees are VERY professional and friendly.

Report a concern   January 25, 2024 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Your team did an excellent cleaning job on our tile and carpets. They were very professional and friendly. We will use your company again.

Report a concern   January 25, 2024 — Rated 10 out of 10 by Brooke Osland Zerorez Phoenix
What do you like about our products and services?

Consistent service and friendly staff who show up early!

Report a concern   January 25, 2024 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The gentleman was very friendly and there was no pressure to upgrade treatments.

Report a concern   January 25, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Capability and reasonable pricing.

Report a concern   January 25, 2024 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

professional, personal
are clean and polite
they do a very through job

Report a concern   January 25, 2024 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

The technician did his job well. He arrived an hour earlier than scheduled. He was friendly and was warned about two areas that were stained. He was finished in one hour.

Three issues. The two spots look worse.

His machine left behind several brown specks in the carpet that we had to take hot shot spray to remove. Again. Not his fault but wonder if this occurred to other carpets

The last time I used zero Rez, a citrus smell was left behind. No essential oil smell this time. No problem….

Report a concern   January 25, 2024 — Rated 10 out of 10 by Rachel Dipippa Zerorez Phoenix
What do you like about our products and services?

I love everything! Any service I’ve had has been amazing!


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