Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2011 — Rated 9 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Even without using chemicals or harsh soaps in your carpet cleaning stains lifted nicely and the carpets brightened.

Report a concern   April 14, 2011 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Cory was very courteous and efficient. My carpets are clean as the day I moved into this apartment.

Report a concern   April 13, 2011 — Rated 3 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was pleased with the carpets, however I was not expecting the price to be twice the amount of the phone estimate. Especially in view of the worker who kept saying he would adjust this and that and would be saving me alot of money. You've got a good product, now just be honest about it.

Report a concern   April 13, 2011 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Polite, accommodating technician. Came on time--did a good job.

Report a concern   April 12, 2011 — Rated 3 out of 10 by B.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets in closet just do not look clean. Carpet that was cleaned vsnot cleaned are off a shade. Used twice and will not use again. 265 dollars for 2 bedrooms and 2 closets alot of money. The gentleman doing the job was very good and efficient and explained everything.
I should have checked the closet before he left andsee that it was still dirty.

Report a concern   April 12, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

cleaned my carpet better than any other professional cleaner.

Report a concern   April 12, 2011 — Rated 10 out of 10 by W.J. Zerorez Phoenix
What do you like about our products and services?

I am sold on Zerorez carpet cleaning. I use them in my home and after having another company clean the carpets in our rental (what a mistake) I had to have then re-cleaned by Zerorez!

Report a concern   April 12, 2011 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Cody was very professional and my carpets look like new..would recommend Zerorez

Report a concern   April 11, 2011 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Everyone is very friendly, punctual and they get the job done.

Report a concern   April 11, 2011 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning!

Report a concern   April 11, 2011 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

We like no residues! Also, your newly available stain and odor (pets)removal service.

Report a concern   April 11, 2011 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The carpets came out very nice. The service person did a great job.

Report a concern   April 11, 2011 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

you did what you said you would do, when you said you would do it and for the proce you quoted. I ahve had carpet cleaning companies come out before and a phone quote will go up 100% or more before they want to get started....then it is high pressure sales. You guys did not do that.

Report a concern   April 11, 2011 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Your workers are very clean, friendly and informed about your product. The only thing that seemed a bit different this time was that the carpets seemed to take longer to dry and they felt a bit crunchy; as if there were soap in them, which I know you don't use. Perhaps this was because this was the first time they have been cleaned; they are relatively new carpets.

Report a concern   April 11, 2011 — Rated 9 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Very good with nice employees.. I just feel it's a touch too expensive

Report a concern   April 11, 2011 — Rated 7 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

I was very concerned about the "waves" in my carpeting after cleaning. Had to call your office to find out I need not worry, that they would go away when carpet was dry. Tech should have mentioned that might happen. Would have saved me quite an upset. Also, you used to include the guard spray in your service. Now it's an additional $75! That's waaaay too much. No thank you! Had a problem with your service last time too, I believe in February. Seems like your company is under new management because your service is not what it used to be.

Report a concern   April 11, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

the service was tailored to our special needs. The carpet being cleaned had been poorly installed, Zerorez took into consideration that there was an issue with dog earing.
Their procuct had a clean odor and di not offend anyone in the office area cleaned.

Report a concern   April 10, 2011 — Rated 9 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

OUR SERVICE MEN WERE TOPS

Report a concern   April 10, 2011 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

vendor arrived exactly when estimated was very polite and professional and did a very good
job
thank you

Report a concern   April 10, 2011 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Thanks for making my old, cheap carpet look so good and clean....Everything was as advertised by Barry Young....And I didn't have to clean it.....

Will recommend you to others and will have you come back at least once a year to keep it looking good...

Thanks Again

Report a concern   April 9, 2011 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very professional. Cleaned capet will. The only thing I was disappointed with was, they did not tell you about the protected coating before coming out. A little on the expensive side.

Report a concern   April 9, 2011 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The differencwe it made to my somewhat worn carpet and oil spots. The only thing I have a p;roblem with is it stretched out my carpet more than it was so I do have some humps of carpet in my living room

Report a concern   April 9, 2011 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The technicians were very thorough and listened to our concerns. They took into account my son's nap schedule so that his room would dry by the time it was needed. We love that there are no harsh chemicals, our pets and family wewre safe to be in the house.

Report a concern   April 9, 2011 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

It is a different way of cleaning carpets and will be interested to see after a month how they look. With other places it ususally doesn't last very long. Your service was very good and we are very pleased as of now. The service guy was very nice and explained any questions I had. I am so glad I heard about you on the radio.

Report a concern   April 8, 2011 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Your men that did our carpets,seemed very professional. However I have one spot that doesn't seem to come out.

Report a concern   April 8, 2011 — Rated 10 out of 10 by R.C.O. Zerorez Phoenix
What do you like about our products and services?

I am very happy with the results. My carpet looks fresh and clean. My newly cleaned tile grout throughout is amazing!

Report a concern   April 8, 2011 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Mason Hunt did a fabulous job on my carpets ans tile. He is very conscientious and a hard-worker. I hope you appreciate him.

Report a concern   April 8, 2011 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

They were on time, took 3 hours to clean my house and didnt seem in any rush to get to the next person. I also got good discounts since my house was empty.

Report a concern   April 8, 2011 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

They are the best.

Report a concern   April 7, 2011 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Everything it is a fantastic product that makes your house feel so clean. I was impressed with how well the techinican cleaned up after bringing the hose through the house and well he seemed to take pride in raking the carpet Thank you Zerorez


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