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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez on more than one occasion. I must say I was very pleased with David Castro as the Technician. He was very informative and explained in detail what he was doing. You are fortunate to have an excellent employee like him.
Luis is the best!
Technicians were on time, very professional and thorough. I will be requesting these men again the next time we need our carpets and/or tile cleaned.
Story dries quickly
They get my carpet very clean
On time. Worked hard. Very clean.
Technician was very professional and careful. Carpet looked good when he left. It took forever to dry and the stains are already coming back. Not happy.
I so appreciated the personable and professional care of our
service cleaner.
Easy to schedule .. professional technician and excellent results! I love my clean floors!
The men were Professional and prompt…The job was completed successfully…..I will call you again in the future…Bud Last name removed
Our tech was on time, did a great job and everything dried in a timely fashion. Thank you. I refer you to others.
I thought that your carpet cleaning service was very good. Your technician was very professional and answered all my questions. He did a very good job on our area rugs.
Very thorough job well done!
Great staff and quality service.
Response time.
DJ did an excellent job.
Fast response time, reasonable price.
I've had sed Zerorez for 24 years and have never been disappointed. They are so good! My Berber carpet looks new. I especially like the carpet protector. If there's a spill, it's easy to it it up. Spills and clean up are explained for better in home clean up results. Zerorez is my choice unconditionally!
Zerorez is the BEST!
Cynthia B.
We were satisfied on the Job that Cree did, he cleaned the carpets well they smelled and felt clean. He was personable and had great customer service skills.
All turned out really nice!
Joshua was in time and did a great job. Our carpet looks new again.
Easy. Good price. No issues
Can’t make it right at this point but I was under the impression maybe that when you cleaned carpet it would dry faster and more water would be extracted. I had it done over 24 hours ago and some areas are still damp. The man who did it said it’d be dry in 4-6 hours, if I heard him correctly, but I did notice it was really wet all evening. Also, with other cleaners I’ve had, their machines left carpet looking like it had been deeply vacummed, but in the case of my bedrooms it was really clumped together in rows and I didn’t want it to dry like that so I raked it out. It still had darker spots on it in several walking areas and last time I got it done with another service, it really looked almost new. So, I just wasn’t impressed. I did show the man who did it all the areas that needed special attention beforehand and I assumed he treated it and tried, and maybe the carpet is just getting older, but I just found better results with another service I used. Sorry, it was worth a try based on what your website said, but I just wasn’t real happy with the results. I didn’t pay a lot so I’m willing to live with it.
This process works!
On time with good results.
The technician did a good job. His first name or middle name is "Dodger" and we're Dodger fans, so we had to give him a tip. :)
He was a little shy to start, but warmed up by the end of the service. I would encourage him to be a little more friendly (animated) from the start. It will make your customers (like me) feel more comfortable.
Great timing and service!
Superior cleaning, no chemicals, no odors.
Carpets were cleaned well. Price was reasonable. Technician was friendly and knowledgeable. He did put covers on his shoes when he entered our home, but then proceeded to walk outside still wearing them and then came back in the house and walked on the carpets which seemed to defeat the purpose.

My technician David, was very thorough, helpful and professional. He did a great job!