Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84380 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2012 — Rated 9 out of 10 by G.V. Zerorez Phoenix
What do you like about our products and services?

no soap

Report a concern   May 4, 2012 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Thoroughness of process. Technology for cleaning. Visible results.

Report a concern   May 4, 2012 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Service, outcome and it's all green!

Report a concern   May 3, 2012 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Quick, efficient service. Products that are safe for the environment, people, and pets.

Report a concern   May 3, 2012 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

no smell rugs look great great representative

Report a concern   May 3, 2012 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Everything....Will do what we can to promote Zerorez to all of our friends and neighbors at Terravita.

Report a concern   May 3, 2012 — Rated 8 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

You do very well. Can not really think of anything else you need to do.

Report a concern   May 3, 2012 — Rated 9 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Mike, the tech, courtious and took the time to do the job right instead of rushing through it to get to the next job.

Report a concern   May 2, 2012 — Rated 5 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

All is okay now. Thanks.

Report a concern   May 2, 2012 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

No chemicals used, and no left over residue.

Report a concern   May 2, 2012 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Cody arrived on time and did a great job! He didn't make promises that he couldn't keep. He was friendly and professional and our carpets look excellent!

Report a concern   May 2, 2012 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I like the fact there is no water soaking into the carpet and padding. It was fast drying and looks great!

Report a concern   May 2, 2012 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

The service was excellent.

Report a concern   May 2, 2012 — Rated 8 out of 10 by G.W. Zerorez Phoenix
What could we do to improve?

Cody was very professional and did a great job. My carpets look great. The only suggestion I have is with the cost estimate. I was told the special was 3 rooms for $129.00, and then when I actually booked the appointment, I was told it would be $129.00 PLUS a $14.00 environmental fee. I don't know exactly what that is, but this fee should just be included in the quoted price and not added in after you have us sold. It seems rather misleading! All in all, I was very happy with the service and my carpets look great. Please let me know if you offer any discounts in the future.

Report a concern   May 2, 2012 — Rated 3 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I suppose our first experience with Zerorez spoiled us. This was a little over a year ago. This was a very experienced man, who took the time to explain in detail what he was going to do, spent an inordinate amount of time on doing the job and in the process sold us an additional service because he had credibility. Rather than tell us what he couldn't do, he explained what he intended to do to get the best possible cleaning experience for us and he did! This is why we engaged Zerorez a second time. It's possible he set the standard so high anyone else could not measure up.

Report a concern   May 2, 2012 — Rated 10 out of 10 by M.V.S.C. Zerorez Phoenix
What do you like about our products and services?

The tech was on time, called prior to arriving and completed the job in a professional manner.

Report a concern   May 1, 2012 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

That you don't put shampoo into the carpet & your worker is very polite.

Report a concern   May 1, 2012 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

The carpets look great and the service people really know there business. Besides tht they do a greta job on the carpets.

Report a concern   May 1, 2012 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

on time - pleasant and helpful worker - did a good job with no pressure to do other rooms

Report a concern   April 30, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

I was very impressed.

Report a concern   April 30, 2012 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

friendly service, great results.

Report a concern   April 30, 2012 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Timely, clean, effective.

Report a concern   April 30, 2012 — Rated 10 out of 10 by V.V.S.W. Zerorez Phoenix
What do you like about our products and services?

your technician was prompt and fast - he was able to take out stains that look terrible in my sons bedroom. One little problem -he broke a pot that I had on the side of my front door as he was bringing in the big blue hose - for the future he might want to move things that could be in his way. I am not upset about it because I know he felt terrible and he offered to take out $20.00 Dollars off of the bill or give me a carpet treatment for two of the rooms - I went for the treatment.

Report a concern   April 30, 2012 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

The 2 guys that came out were on time and did a awesome job. It was so cool to get a service that exceeded how it was sold. Wish more outfits followed your lead. Thanks

Report a concern   April 30, 2012 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

You got all the spots out and the men were very courteous and did a good job.

Report a concern   April 30, 2012 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Clean, green product. Nice,proffessional service man. Very knowledgeable and respectful of my home. Max was AWESOME!! But the best yet is how great, clean, and soft my 15 year old carpets look! Love Zerorez. I will be loyal for the life I own Carpet! See you im 3 months, Max!

Report a concern   April 30, 2012 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Levi was very nice and efficent and the price is what was quoted.

Report a concern   April 30, 2012 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

I love the empowered water. It is amazing at removing stains in my carpet from my dog. Just cleaned my tile floors with my new mop and the empowered water. So easy and the floor looks so clean!!

Report a concern   April 30, 2012 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Carlos was amazingly professional and at the same time very helpful,friendly,repectful and did the best job ever.We would like a quote and measure for tile cleaning...

Report a concern   April 30, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Very professional technicians.


Privacy Policy