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based on 84380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Informative Tech. Good job. Through
I had a great experience and would use Zerorez again.
The techs were very nice and the carpets looked brand new.
I like your service. I think mostly that what you advertise and say you do and stand behind. I will continue to recommend you Thank You Name removed
The young man who came to do the work was clean cut, professional and polite. The carpet definitely looks cleaner. Seemed to dry relatively quick too.
Just cleans so nice without residues
that you use just water
better explanation of pricing of tile / grout in original call / appointment
Cleaned and deodorized very well. Dried quickly.
THey cleaning was fine as expected. However, the major claim of Zerorez is the carpet with look cleaner longer. I simply do not think this is the case. Additionally, they are more expensive than other carpet cleaners. I was willing to pay more if it would stay cleaner longer but that was not the case.
courteous,careful,thorough
great sevice quick and friendly staff and no cleaners just water
Timely service, professional polite technician, carpets turned out great.
The appointment was scheduled weeks in advance for the morning time frame. When they called me a few days before to give my the exact time it was changed to an afternoon appointment. They could not accommodate my original time frame so I had to take time off work. Not happy.
The best carpet and tile cleaning job ever done at our property! Thank you!
Everyone at Zerorez is professtional and courteous. Zerorez takes the time to do the job 110% and if you are not satisifed they come back to fix it and make it right. I like the fact that there are not chemicals and detergents used in the cleaning solutions. The cleaning last me for a longer period of time that way.
How professional your tech was and at the remarkable change from the way our carpet looked and the way it looks now after cleaning. The fact that the carpet dried so fast and not crunchy. It was absolutely a great experience.
very knowledgeable and professional service men who came to house.one problem was young woman who answered phone to take appointment. she sounded as if I was talking to my 13 yr. old grand child, I had trouble understanding her and had to ask her to repeat a few times, and in her oobvious agrivation she said "O God" at one point.name was Brittany.
No chemicals and professional employees.
clean and quick and easy.
Carpet is old, but you cleaned it better than it has been cleaned before.
No weird smell, carpet wasn't soaking wet, no residue, corner bumpers to protect my wall
I was not sure because I heard Barry Young say this was a different process. But went for it and am very happy and glad I did. The young service person was just great, and I felt that I could trust him. I am a widow and live alone, so always a little hesitant about workmen in the house.
I will definitely use Zerorez again when I need them. Thank you very much. MADecker
Does a good job cleaing the carpet. Work wit thecstomer.
The techs were professionl and personable. They did a great job and explained everything that they did.
Knowledgable staff, no soap residue, responsiveness and emailing feature regarding upcoming appointments.
professional employee did a great job and I like not having to use chemicals
I have used Zerorez for the past 5 years. I appreciate that the technicians are both curteous and hardworking. I have been very pleased with the process with which Zerorez cleans the carpets. I have had a variety of "spills" and each time Zerorez has been successful in removing the "soil". My carpets are clean, beautiful and I really like that there is no residue build up.
Everything. Sent an email previously :)

That they clean up old residue.