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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
TECH WAS VERY PROFESSIONAL AND DID A GREAT JOB. OUR CARPETS ARE OLD AND WORN AND WE HAVE 2 DOGS AND 2 CATS. I WAS DELIGHTED WITH HOW NICE MY "LIGHT" COLORED CARPETS LOOKED AFTER YOUR SERVICE. I WILL DEFINITELY USE YOUR SERVICES AGAIN, AND I HAVE RECOMMENDED YOUR COMPANY TO EVERYONE AT MY WORKPLACE. GOOD JOB!
I like the cleaning method. All previous experiences have been very good. They keep in contact and arrive when they say. I always recomend Zerorez
CLEANER WAS VERY PROFESSIONAL & FRIENDLY. CARPET TURNED OUT GREAT AND DRIED VERY QUICKLY!!
The products were fabulous and dry fast. Wally was amazing. He was very professional educational and did a fantastic job. I would recommend Zerorez. I heard about it from Brad Booker on the country station. So happy I tuned in. Much success to you
Stephanie
Got gray area out that other carpet cleaner couldn't
Superior results
Had great service. Friendly, prompt and attentive personnel.
You're quick clean and provide a good service. Plus your customer service is the best!
He was so professional. My carpets look very clean and smell sooooo fresh!!!
I like the idea that there is no residue left behind.
Excellent job. No orders to bother our allergies. Efficient and careful.
Rate 9. Thank you
The carpets came out clean and a friendly staff.
The sofa didn't come as clean as we had hoped but maybe it was just too old.
Love the product
Timely, professional, good results, affordable cost. I should have done it sooner- will do again. thanks!
Quality of your service, very friendly employees (Antonio was awesome). Work on the 2 hour window--our tech was 6 hours late.
Didnt feel that the job done was any better or fresher than that of Stanley Steamer. Absolutely KNOW it was alot pricier.
I have already recommended Zerorez.
I appreciate getting a call two days ahead which provided the two-hour arival window. Additionally, I got a call the day of to let me know the technician would arrive in about 30 minutes. Josh was wonderful. He thoroughly answered my questions about the cleaning process. Josh is a hard worker and an asset to Zerorez.
Our carpet was dry very quickly after the cleaning so we could place furniture back. Looks better than we purchased the house.
We highly recommend Zerorez services! Our carpet came out clean and no chemical smell. They provided fast and friendly service. We will call you again!! Thank you!!
Service tech was courteous.and efficient. Carpet looks almost and dried quickly. I will definitely use ZeroRez again.
Professionalism. Promptness. Finished product is great.
The carpets look good. The trch (Sean) was excellent. One downer.....your truck Francine I belive dripped oil in the driveway. I'm hopin' I can get it off.
Name removed
They getthejob done
I'm sorry, I was looking forward to getting my carpets cleaned. We used you guys several yrs ago and I was were happy w/ your service. The service and your carpet tech were fine. I just feel you are overly priced. I was quoted approx. $467.00 and it ended up being $687.00 wow! The carpets look nice but have some stiff areas and lots of dark spots still. While scheduling I told the guy that our house was 4400 sq. ft. Quote was way off.
I was thinking for that price the dark areas would have looked cleaner. The last time you came it was more affordable. Why has the priced gone up so much? OUCH! anna
No soap
You did an amazing job on our carpet. It had been essentially ruined by another carpet cleaning company who tried in vain several times to fix it. We thought we had no option but to replace it. It was completely amazing to see the results as you went over the carpet and it changed from a nasty black back to its original color. I wish I had taken before and after pictures. The technicians were extremely professional, clean cut, crisp uniforms, and did everything they could do to make us happy. On a scale of 1 to 10, I would rate you a 15. You will get a ton of positive word of mouth advertising from us!
While the carpet looks clean overall, I have two concerns:
1. The nap seems stiff, making me wonder if there is residue. It feels like walking on dry grass.
2. There are some areas that didn't seem to come completely clean. This is concerning because the carpet in question was not deeply dirty to start with.
The whole reason I went with this company is because of the deep clean without chemicals. The guy that came was really nice, but he was in and out of my house in less than an hour for three large rooms and a hallway. The carpets stunk for a few hours after and now were crunchy in areas when you walked on the carpet. I cleaned them again two days later and the water was dark brown which tells me they were not cleaned well to begin with.
I love the fact that my carpet was dry after 3 to 4 hours and it was sooooo clean