Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2013 — Rated 7 out of 10 by R.Y. Zerorez Phoenix
What could we do to improve?

I just had my carpet and stairs cleaned. Your technician was great and all appeared clean after a quick inspection. Hours later when my wife returned home, she noticed that the nose of each stair was still dirty. I didn't notice it while peeking DOWN the stairs but walking UP the stairway, the dirty areas were quite visible.
Name removed Phone number removed

Report a concern   June 20, 2013 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

FINE CLEANING

Report a concern   June 20, 2013 — Rated 10 out of 10 by Christy Heiken Zerorez Phoenix
What do you like about our products and services?

I will never use any other company for my household tile and carpet needs. Not only is Zerorez reliable, they provide a phenomenal product. I have used other companies for my floors in the past and none even come close to providing the same results. I have four children and two dogs, both can be very hard on floors. Zerorez has been able to remove ALL of the stains, without them resurfacing. Zerorez recently cleaned my tile and grout, with exceptional results. When they were finished My grout was as light as the day I moved in, which was five years ago. Thank you, Zerorez. I am a customer for life.

Report a concern   June 20, 2013 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Very capable employees. Do everything they can to be sure you are happy with their work.

Report a concern   June 20, 2013 — Rated 4 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet turned out ok, but the tile floor did not. They used a machine but did not do around the edges, i spent 30 mins cleaning the edges and corners.

Report a concern   June 20, 2013 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Everything from your marketing to your appt staff to your carpet cleaning tech's

Report a concern   June 19, 2013 — Rated 8 out of 10 by D.V. Zerorez Phoenix
What could we do to improve?

I was quoted $148 over the phone. When Technician presented the final bill it was $198. Needless to say, I was surprised at the $50 increase in the quoted price.

Report a concern   June 19, 2013 — Rated 9 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Product cleaned carpet as advertised. Technician was very knowledgeable of product and how the process works. His customer service was an A+.

Report a concern   June 19, 2013 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

The results
The cleaning people are friendly, efficient,and knowledgeable

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the person went over each room and gave us the full price before he began and talked to us about how long it would take. He was right on schedule. That makes life easier.mthemcarpet was soft and nice to walk on, looked almost new again.

Report a concern   June 19, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new, and I know that we don't have any chemical residue left.

Report a concern   June 19, 2013 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Excellent results and service

Report a concern   June 19, 2013 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

I had the rugs done last week and all my tile flooring done yesterday. I figured that will keep the carpeting clean longer. I didn't know what to expect and was pleasantly surprised at how clean the grout came out. Again, amazing!

Report a concern   June 19, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Your service is good and I would most likely call you back again in the future. Thanks.

Report a concern   June 19, 2013 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Clean without soap.

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.O.C. Zerorez Phoenix
What do you like about our products and services?

On time, courteous, got down to business and did a great job

Report a concern   June 19, 2013 — Rated 8 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Use 2 guys instead of one. It was noisy, a lot of stuff coming in and out of the house, 2 men would have made the service go much quicker.

Report a concern   June 19, 2013 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Clean and fast, quick response, timely.

Report a concern   June 19, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The service was exceptional and the carpet looks great. I love the concept of the empowered water. The technicians detailed everything about the process, the product, and the service before they started so there was no ambiguity. What they said also matched what we were told on the phone. They will be getting a call when it is time to schedule my next cleaning.

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Friendly,courteous service person. We liked the way the carpet was cleaned, smelled and how fast it dried so we could move the furniture back. No mess was left behind.

Report a concern   June 19, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

They were able to come at very short notice and did a wonderful job! Carpet looks brand new and the tech was very professional and explained everything. Will definately use them again.

Report a concern   June 19, 2013 — Rated 10 out of 10 by Greg Kredell Zerorez Phoenix
What do you like about our products and services?

Quick, effective and no smell

Report a concern   June 18, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaner than they have ever been!

Report a concern   June 18, 2013 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpet wasn't crunchy and stiff when it dried.

Report a concern   June 18, 2013 — Rated 10 out of 10 by Barb Sparrgrove Zerorez Phoenix
What do you like about our products and services?

no soap. affordable. and great rep

Report a concern   June 18, 2013 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

The person who did our carpets, Ryan Morris, was great! He did a very good job and was very professional.

Report a concern   June 18, 2013 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Loved my tile after the technician finished cleaning....and the carpet looked good as well

Report a concern   June 18, 2013 — Rated 9 out of 10 by K.Y. Zerorez Phoenix
What do you like about our products and services?

Tech took his time and made sure we were happy with service

Report a concern   June 18, 2013 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

I liked the fact that it was not soap which makes things better for the environment.

However, the wine stain I had on the carpet came back.

Report a concern   June 18, 2013 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Carpet care giver was good and prompt. It looks great.


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