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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
FINE CLEANING
I will never use any other company for my household tile and carpet needs. Not only is Zerorez reliable, they provide a phenomenal product. I have used other companies for my floors in the past and none even come close to providing the same results. I have four children and two dogs, both can be very hard on floors. Zerorez has been able to remove ALL of the stains, without them resurfacing. Zerorez recently cleaned my tile and grout, with exceptional results. When they were finished My grout was as light as the day I moved in, which was five years ago. Thank you, Zerorez. I am a customer for life.
Very capable employees. Do everything they can to be sure you are happy with their work.
The carpet turned out ok, but the tile floor did not. They used a machine but did not do around the edges, i spent 30 mins cleaning the edges and corners.
Everything from your marketing to your appt staff to your carpet cleaning tech's
I was quoted $148 over the phone. When Technician presented the final bill it was $198. Needless to say, I was surprised at the $50 increase in the quoted price.
Product cleaned carpet as advertised. Technician was very knowledgeable of product and how the process works. His customer service was an A+.
The results
The cleaning people are friendly, efficient,and knowledgeable
I like the fact that the person went over each room and gave us the full price before he began and talked to us about how long it would take. He was right on schedule. That makes life easier.mthemcarpet was soft and nice to walk on, looked almost new again.
My carpet looks like new, and I know that we don't have any chemical residue left.
Excellent results and service
I had the rugs done last week and all my tile flooring done yesterday. I figured that will keep the carpeting clean longer. I didn't know what to expect and was pleasantly surprised at how clean the grout came out. Again, amazing!
Your service is good and I would most likely call you back again in the future. Thanks.
Clean without soap.
On time, courteous, got down to business and did a great job
Use 2 guys instead of one. It was noisy, a lot of stuff coming in and out of the house, 2 men would have made the service go much quicker.
Clean and fast, quick response, timely.
The service was exceptional and the carpet looks great. I love the concept of the empowered water. The technicians detailed everything about the process, the product, and the service before they started so there was no ambiguity. What they said also matched what we were told on the phone. They will be getting a call when it is time to schedule my next cleaning.
Friendly,courteous service person. We liked the way the carpet was cleaned, smelled and how fast it dried so we could move the furniture back. No mess was left behind.
They were able to come at very short notice and did a wonderful job! Carpet looks brand new and the tech was very professional and explained everything. Will definately use them again.
Quick, effective and no smell
My carpets are cleaner than they have ever been!
Carpet wasn't crunchy and stiff when it dried.
no soap. affordable. and great rep
The person who did our carpets, Ryan Morris, was great! He did a very good job and was very professional.
Loved my tile after the technician finished cleaning....and the carpet looked good as well
Tech took his time and made sure we were happy with service
I liked the fact that it was not soap which makes things better for the environment.
However, the wine stain I had on the carpet came back.
Carpet care giver was good and prompt. It looks great.

I just had my carpet and stairs cleaned. Your technician was great and all appeared clean after a quick inspection. Hours later when my wife returned home, she noticed that the nose of each stair was still dirty. I didn't notice it while peeking DOWN the stairs but walking UP the stairway, the dirty areas were quite visible.
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