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based on 84399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tile looked great after cleaning. Sean--the technician--was very careful wih everything and did a thorough job explaining the cleaning process--what to expect, etc.
just a ggod clean job and very thoro
You did a Great job on the carpet and the tech was VERY professional and nice. I would recommend you on carpet cleaning!
As far as the tile/grout I was NOT impressed and I would not recomend you for that. The grout didn't fully dry until that night and you could clearly see that the edges were not cleaned as well as the some other part of the floor.
The service tech was extremely polite and nice. He arrived on time and dressed professionally. Zerorez does get extremely tough stains out of the carpet and my carpets do stay cleaner for a longer period of time. Thank you.
No residue, but I object to your huge increase in prices. I only have a closet and small bedroom.
Paying all your minimums and add ons is quite restrictive. I never mind to accommodate your
service schedule.
Also, your serviceman was SUPERIOR this time. I have had others that were only satisfactory.
I'm not disappointed with the tech or service, however since I just had this done two days ago, I would like to wait to decide if I'd like to refer you to a friend.
Very happy with the whole expirence
It was a well organized and a very good job done.
Be more flexible on room sizes since there is furniture around the area being cleaned so is not as large as the room. Also, since I had a 4:00-6:00 appt. I don't think the cleaning was as good as it has been in the past. There were 2 areas (one by the dog door entrance and the end of the carpet where the tile begins) that still look soiled.
No chemical
On time. Worked hard. Asked questions and answered my questions. Did not push extras on me. The carpet looks as good, almost a week after as it did when he finished.
very effective on traffic pattern dirt. No crunchy carpet after it is dry.
How clean my carpets came out and how quickly they dried
Very professional and more than met my expectations. Nice to have what was promised without all the hidden costs.
Carpet looks great. Professional. Service
Everything was as promised, quote very close, Matt was prompt, clean, professional, had more info than I needed, and the carpets look fantastic!!! Have already told 2 folks about you!!!
Great service and carpets look great!
Very professional, thorough, courteous, and they keep you informed.
They did a wonderful job of getting the traffic stains out of my white carpet.
Always a great job and friendly, thorough employees.
Friendly serviceman
Pleased with the clean carpet
the carpet was soft, and didn't have any chemical smell to it.
Very nice job! Carpets look great! Jonathan and Jeff were professional and efficient!! Thank you!
Maybe do a little more cleaning on the first visit. With my carpets, it might have been that there was so much residue in the carpets from the other owners and it took a REDO from your company. You stood up to your standards so thank you for the REDO.
Great cleaning service and quick response.
Fast, efficient and the carpets looked great once your technician was done!
So far I am satisfied with Zerorez. However, after a few weeks and months after the cleaning, I will have better opinion of the Zerorez job. I have been informed by advertising that cleaning the Zerorez way that dirt does not cling to the carpet because you do not use soap. I am waiting to see if this is true.
Your people are great,and do a excellent job.
timely, accurate quotes no surprises.
Matt was excellent and did a great job, plus he was prompt, Thanks