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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and wonderful results
Get some Spots better.
You stand behind your cleaning. You are an honest and great company that does a super job.
it works--efficency---staffing--promptness
Your methods are effective, environmentally friendly and the techs have always been professional, friendly and knowledgeable. You cleaned the carpets in the dog school I run and when you were done, no one would guess that hundreds of dogs had walked on those carpets. No question we will only use you for our house and recommend you to all our clients! Thank you! -stefanie, edu-care for dogs
Prompt, polite, reasonably priced, respectful of furnishings.
It is amazing how zerorez as a company performs. I'm sure there are plenty of companies out there that provide a good service, but the actual products zerorez has developed are phenomenal.
When we get our carpets cleaned by zerorez we can visually see and physically feel the differences. Softer, Cleaner, and Better Smelling!
We are hooked and will use zerorez for all our carpets, tile, and upholstery cleaning.
The techs worked hard to complete the entire house, very impressed with their work ethics, very polite and answered all my questions. Please praise these two as I have had my carpets cleaned by other companies and have never had this kind of service! We are very satisfied! Looks awesome! Thanks guys!
The technician was really nice and my carpets are really clean now
First the good. I was very happy with the carpet cleaning, customer service and overall value. I was unhappy with the tile and grout cleaning because it actually looks worse now than before I had it cleaned. When the grout was dirty it was consistently dirty. Now it is clean in some areas and dirty in other areas which makes it even more noticeable. Addditionally, I am concerned that now the sealer may have to be stripped since the technician sealed it even though I was concerned it was not fully clean.
The process from scheduling to completion was wonderful. Made easy by the website construction, communicating appointment time, and follow through. The technician, CJ
was great! He worked hard and would not leave until he was confident that we were
happy with the results. Zereorez is a great carpet cleaning company. Thank you for a
job well done from start to finish.
Professionalism of techs that came out. Honesty from them.
We recently had 3 rooms and a hallway of carpeting cleaned. The results were impressive, traffic patterns, stains all gone,
replaced was our clean, brighter and much higher pile carpeting that is 12 years old. This is the third time we have used
Zerorez. We told our neighbors and they also switched to Zerorez. We had planned to buy new carpeting, but the sales
person who came out to look at our existing carpet, said this is in great condition, I'll loose a sale but just have Zerorez
service clean it. Our Technician was knowledgeable in answering all our questions, considerate of newly painted walls
and very professional in every respect.
they clean carpet and tile well
chemical free..citric base solution special attention to troubled areas
professional,courteous & knowledgeable...
Excellent results.
THE CARPET LOOKS GREAT, AND THE TECH. WAS REALLY GOOD.
We enjoyed working with your staff. Work was done in a timely matter, and our carpet showed a great difference from before.
Thank you!
Very clean and tech was frendly
The carpets were very well cleaned and the technicians were prompt and efficient.
Carpet came out cleaner than other methods. It dried very quickly and odors were gone.
Norm was a professional and very knowledgeable of the process.
Very professional
CLean, dried fast, tech protected corners and other floors, tech was friendly and personable, no residue
The men who came to my home were professional and very efficient. They were mindful of my property and were very respectful. The product itself was "interesting" because the odor was minimal. I expected to have to leave my home for a couple hours and found it all pleasant. It all dried within 4 hours...my carpets were beautiful and my white tile and grout were simply amazing! Thank you
I appreciate that you sent someone out to redo what the previous tech had not done well.
Great deal, no strong smells, floors looked great!
They work well and are chemical free
Excellent service and reasonable prices
the man who came worked very hard and did a good job.
Friendly and professional technician who did a great job cleaning the carpets! Very happy with zerorez! Clean carpets and no soap/chemical residue