Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2013 — Rated 7 out of 10 by A.A. Zerorez Phoenix
What could we do to improve?

I was hoping the dirt / dust would come out of the carpet. it feels a lot cleaner, but the spots are still there

Report a concern   July 2, 2013 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Things got cleaned nicely and the technician worked very hard to do a really good job.

Report a concern   July 2, 2013 — Rated 10 out of 10 by Janet & Jim Armour Zerorez Phoenix
What do you like about our products and services?

The technician was professional, encouraged feedback, and happily redid a portion of the carpet I felt could be cleaner.

Report a concern   July 2, 2013 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and did a great job

Report a concern   July 2, 2013 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Very good quality and very good service.

Report a concern   July 2, 2013 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Professional, courteous and kept me informed it was a great experience. Thanks

Report a concern   July 2, 2013 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Great quality and customer service

Report a concern   July 2, 2013 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

We handled this service remotely. It was refreshing to have a company come in and do what they said they would do -- and do it well. We had our realtor go check and she said the tile looked amazing... Wish I had learned about your company years ago.

Report a concern   July 1, 2013 — Rated 10 out of 10 by J.O.S. Zerorez Phoenix
What do you like about our products and services?

On time be here when they said they would.

Report a concern   July 1, 2013 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Technicians are very thorough. Very friendly and courteous, and very knowledgeable. Loved the results too. Thank you so much.

Report a concern   July 1, 2013 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

The technician, Troy Wagner arrived right on time. He was very professional and polite and did a wonderful job cleaning my carpet.

Report a concern   July 1, 2013 — Rated 7 out of 10 by D.G. Zerorez Phoenix
What could we do to improve?

The work was good. I just thought it was a little expensive especially the estimate for the tile cleaning. If I recommend it to someone else it would be with the warning that's expensive. Thank you

Report a concern   July 1, 2013 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly, courteous and knew about your product. He answered all my questions and addressed any concerns in a very professional manner. The carpet looked amazing after cleaning. No smell at all like you usually have with other carpet cleaners and chemicals. Dried very fast and was so soft to the touch. Your price was another welcome feature. I will be telling all my friends and family about zerorez.

Report a concern   July 1, 2013 — Rated 9 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals and/or residue to attract dirt; everyone I came into contact with, from reservation through service, was very helpful and professional.

Report a concern   July 1, 2013 — Rated 10 out of 10 by D.O.J.K. Zerorez Phoenix
What do you like about our products and services?

Very professional....tech was on time and did a wonderful job...completely satisfied...give the tech a raise as he represents your company in an excellent manner. Thanks...Name removed

Report a concern   July 1, 2013 — Rated 10 out of 10 by Deborah Ortega Zerorez Phoenix
What do you like about our products and services?

My carpet looks new again. Your guy was very friendly and professional.

Report a concern   July 1, 2013 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Carpet feels and looks great.

Report a concern   July 1, 2013 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Excellent products (I bought some empowered water). The technicians were excellent and courteous. I have already recommended zerorez to several of my friends.

Report a concern   June 30, 2013 — Rated 9 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

The first thing I noticed is that the carpet is not hard, no chemicals made a difference, but
the carpet is clean and should stay cleaner than cleaning with chemicals. The technician worked very hard at getting the stains out.

Report a concern   June 30, 2013 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

ON time.....great results! Very nice and personable Brian......who knows his stuff.

Report a concern   June 30, 2013 — Rated 10 out of 10 by Danny Depaul Zerorez Phoenix
What do you like about our products and services?

no detergents and worksand looks better then regular carpet cleaners

Report a concern   June 30, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   June 30, 2013 — Rated 7 out of 10 by L.W. Zerorez Phoenix
What could we do to improve?

We were confused about the "3 rooms/areas" situation with the square footage being so minimal to each area. We were disappointed not to have one of the rooms we had anticipated being done.

Report a concern   June 30, 2013 — Rated 8 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

I thought the drying times would be significantly less

Report a concern   June 30, 2013 — Rated 10 out of 10 by Laurie Johnson. Zerorez Phoenix
What do you like about our products and services?

Great job on our carpets

Report a concern   June 30, 2013 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

They did not push to up sell and did a very professional job. I have already recommended to my neighbors.

Report a concern   June 30, 2013 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

The dark spots and areas came clean and our carpet looks smooth and beautiful! There are no brush marks and now that it is dry, all I smell are the lack of odors that once permeated the carpet.

Report a concern   June 30, 2013 — Rated 8 out of 10 by A.K. Zerorez Phoenix
What could we do to improve?

Pricing

Report a concern   June 30, 2013 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

It works......and the results are terrific. It is just that simple

Report a concern   June 30, 2013 — Rated 2 out of 10 by M.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets don't look any cleaner. The only thing that looked better were the strands of carpet brushed in a organized fashion by the steamer. There was no clean smell afterwards and the carpet wasn't brighter. I did like the representative that came out to clean the carpets. He was professional, courteous, and got the job done in a timely manner. I also liked that the carpet was dry in only a few hours.


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