- Phone: (480) 507-2419
- Visit Website
based on 84401 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had you clean the carpets and seats in our vehicles. Nice job. Be sure to move the seats forward/backwards to clean the sides of the seats. Would definitely recommend to others.
I like the fact that you use water instead of chemicals. Is it safer and more enviro friendly for my family.
I have never been satisfied with a carpet cleaning company the way I am with Zerorez. My technician, Troy, was courteous and upfront with all of the fees and charges before beginning the work. He also offered me options such as carpet protectant but it did not feel like he was forcing these options on me or trying to sell them to me the way it normally feels with other companies. He was simply explaining how they work and left the option to buy up to me. Troy was incredibly respectful of my home, using corner protectors to ensure that the tubes did not damage my walls, and he truly left my home in better condition than when he came in. (I have had other companies damage my walls and not tell me about it which I find incredibly disrespectful.) Troy did an excellent job, and I could tell he took his time, making sure that every inch of carpet was fully cleaned, and as a result, my carpets have never looked so good! While Zerorez is on the expensive side for carpet cleaning, compared to many of the Groupon and Living Social deals that are available, I am happy to pay this price for the excellent quality of work. Thank you Troy, and thank you Zerorez.
Carpet smells great and all my spots were removed. Carpet still looks great after we have been walking on it. Love the fact no chemicals used, so I do not feel bad about placing my child on it.
They work. Dries quick Does not take long. Derick was very informative. Answered all of my questions.
NON-CHEMICAL PRODUCT
Be honest up front on all costs. Pet extraction etc, your 119 specail that is advertised on the radio is not real!! I only had two rooms the total was 114 at my cost. I spent 153.00 too much1
Quick courteous and professional
No leftover residue and environmentally safe product/s.
Results....and service.
Your service man was very professional and my carpet looks clean.
Service guy was awesome.
Chemical free
Your truck left massive oil stains in front of my home (I have pictures). My HOA was not pleased either. Improvement would be having the leaks fixed on your truck.
Loved the finished area rug! It looked better
than when we first purchased the rug!
Professional, on time, courteous, excellent job!
Very professional and carpets looked great.
No chemicals are used.
On time, professional on the phone, professional technicians and price quoted on phone was price at door.
No soap no residue!
Very competent techician with excellent results
I am impressed with how well the technician was about to eliminate the spots we had in our carpet.
Unbelievable job so impressed! Love my carpet and tile looks beautiful.
I don't think the quality of the grout cleaning was very good. It does not look that much better.
Very friendly and knowledgeable carpet cleaner.also on time and no budget surprises
Ken Brooks was very polite and explained everything before doing any work and we are very happy with the results.
In and out quickly, courteous service and the carpet looks amazing!
I was referred to Derrick. He was thorough, fast, and precise. He got spots out that surprised even him. I have rentals and I would use zerorez Again in requesting for Derrick. Calling the office was a different story. The person who made the initial contact for the company was not impressive. It seemed like he didn't care to listen to what I needed or answer my questions just tried to pound out that there was a minimum requirement. And the price of the special. I had plenty of carpet to clean but he wouldn't listen to me asking about hallways or stairs. I was about to just hang up but the refferal came from my sister so I was obligated. Once Derrick was here, he was able to explain better answers to me. My only suggestion for better service to your customer would be an option to receive a text for appointment confirmation
I like the fact that the carpet and chair and sofa dry quickly
and is environment friendly
NO SOAP RESIDUE TO ATTRACT DIRT. A LITTLE PRICY. WE ARE RETIRED AND IF WE HAD NOT JUST MOVED IN, NOT ALL THE RUGS WOULD HAVE GOTTON CLEANED, SINCE YOU WOULD NOT MOVE ANY FURNITURE.
LIKED THE PROCESS