Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2013 — Rated 7 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

We didn't understand why the grout in one of the bathrooms couldn't be cleaned. The reason was given - is that is wasn't sealed.

Report a concern   August 13, 2013 — Rated 10 out of 10 by V.G. Zerorez Phoenix
What do you like about our products and services?

Our technician was very professional and explained everything he was doing.

Report a concern   August 13, 2013 — Rated 10 out of 10 by G.O. Zerorez Phoenix
What do you like about our products and services?

Mason was great

Report a concern   August 13, 2013 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Love the fact that no chemicals are used... That is very important to me since I have pets. Did a great job removing stains from the carpets and cleaning the grout. Only wish a little better job had been done on the parts closer to the walls, but I understand that is difficult with the equipment that was used.

Report a concern   August 13, 2013 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

No soap!

Report a concern   August 12, 2013 — Rated 5 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

when job was finished all looked good but there are already spots showing back up in living area.

Report a concern   August 12, 2013 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

The tech, Jeff, was very nice and very thorough. He explained the procedures and pricing very clearly. He spent a lot of time doing the cleaning and we ended up with carpets looking like new!

Report a concern   August 12, 2013 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Your service techs are awesome, polite, and hard working.

Report a concern   August 12, 2013 — Rated 9 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Ken was very professional and I was comfortable having him in my home. Our carpet and chair were visibly clean and dried quickly.

Report a concern   August 12, 2013 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Does a really good job cleaning the carpets and your technician was extremely nice and worked very hard.

Report a concern   August 12, 2013 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Great quality cleaning, my carpets look outstanding!

Report a concern   August 12, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The tech was prompt and took his time making sure he did a complete job. The cushions on my chairs were really dirty and he got them all clean. They also cleaned my carpet and an area rug and everything came out perfect. Great job Zerorez. I will use you again!!

Report a concern   August 12, 2013 — Rated 10 out of 10 by G.S.W. Zerorez Phoenix
What do you like about our products and services?

We love that it is safe for our kids and our pets. We don't have to worry about allergies or any reaction to chemicals or perfumes.

Report a concern   August 12, 2013 — Rated 8 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

everything you advertise appears correct. Was disappointed in how much it costs to spray protective coating, my total cost was more than I anticipated spending

Report a concern   August 12, 2013 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, prompt service, and fair prices

Report a concern   August 12, 2013 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

No residue products and personable, competent workers.

Report a concern   August 12, 2013 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

It was fast and effective.

Report a concern   August 12, 2013 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   August 12, 2013 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

That it was chemical free. And with having allergy prone bulldogs,thank you.

Report a concern   August 12, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Rugs look great. Tech was excellent.

Report a concern   August 12, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Fantastic results-truly no residue and carpets were so clean - just like new!

Report a concern   August 11, 2013 — Rated 10 out of 10 by H.R. Zerorez Phoenix
What do you like about our products and services?

Everthing was great, thank you again

Report a concern   August 11, 2013 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Grout cleaning was amazing!

Report a concern   August 11, 2013 — Rated 10 out of 10 by Penny Cooper Zerorez Phoenix
What do you like about our products and services?

The technician was professional and told me exactly what to expect. He confirmed the price before he started and there were no hidden charges. After cleaning the carpet, he offered to do a test spot on the tile. It was dirtier that it looked and I was pleased that I could get the whole house cleaned in one visit. The price seemed fair, the floors looked nice and clean. The technician was personable and did a good job. What more can a person ask for?

Report a concern   August 11, 2013 — Rated 9 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Service, and your cleaning method

Report a concern   August 11, 2013 — Rated 10 out of 10 by Cathy McCown Zerorez Phoenix
What do you like about our products and services?

There honest and wear booties

Report a concern   August 11, 2013 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   August 11, 2013 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The technician was the friendliest of any carpet cleaning company I've ever used. I was skeptical about the cleaning process, but was impressed with how clean the carpets looked after he left.

Report a concern   August 11, 2013 — Rated 10 out of 10 by Paul Baron Zerorez Phoenix
What do you like about our products and services?

Shawn was our tech. and VERY professional, polite, knowledgeable, curtious. As a general contractor, I know the importance of having team members that can represent my company, and myself in a positive light. I will request him on future visits. Products and services out performed the advertising. And most importantly, there was no pressured "up sell", (unlike other companies), the service was performed for the price quoted. VERY refreshing! I am looking forward to working with you in the future on my construction projects. I'll be in touch.
Regards, Paul Baron, President, Baron and Associates Construction

Report a concern   August 11, 2013 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

professionalism of the techs & quality of the product results


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