Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84401 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2013 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

fast friendly service

Report a concern   August 21, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

It actually got the carpet clean!

Report a concern   August 21, 2013 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable, and efficient technician. Cleaning results exceed expectations.

Report a concern   August 21, 2013 — Rated 8 out of 10 by C.Y. Zerorez Phoenix
What could we do to improve?

Some marks came back within a week

Report a concern   August 21, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The carpets look great, and the technicians are very nice and professional.

Report a concern   August 21, 2013 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Quick drying and no crunchy residue!

Report a concern   August 21, 2013 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

After you leave, the carpet feels so soft when done. Other companies leave the carpet feeling crunchy and an odor appears when they are done.
I also like the care taken when they bring in their equipment. They put up corner protectors so that their hoses do not bang up your walls.
Jeremy Kies is the best in service and work performed. He exceeds anything an employer could want.

Report a concern   August 21, 2013 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaned up great and even the fibers in the carpet are plumbed up like when the carpet was new. All traffic areas look new and back to life. The carpets dried quickly and look great. Service associates were courteous,polite and were careful in how they treated the property effected by the areas cleaned. Good job Zerorez!

Report a concern   August 21, 2013 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The gentleman explained everything as he started something new.

Report a concern   August 21, 2013 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I was able to get an appointment at a day and time that was convenient for me. And the technician arrived when he said he would and he was very friendly and informative.

Report a concern   August 20, 2013 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

No smelly residue, dried fast. Every single stain came out. The tech that was sent was very nice and professional. Would definitely use you guy again and recommend your services! 😁

Report a concern   August 20, 2013 — Rated 10 out of 10 by Lynda Webber Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and best of all my carpets, couches,and tile are clean and beautiful....

Report a concern   August 20, 2013 — Rated 10 out of 10 by Chet Zwissler Zerorez Phoenix
What do you like about our products and services?

The young men were friendly and had a great work ethic. Our carpets are cleaner and softer than they have ever been.

Report a concern   August 20, 2013 — Rated 10 out of 10 by Kristy Botterbusch Zerorez Phoenix
What do you like about our products and services?

Carpets looked great and smelled great after the cleaning. Thanks!

Report a concern   August 20, 2013 — Rated 6 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There was some white residue on my grout near my couch in the living room and some left in the bathroom. I also gave the tech a rug for cleaning but haven't heard anything back yet. I tried calling customer service to inquire but I just hung up after waiting about 8-10 min. My cell is Phone number removed

Report a concern   August 20, 2013 — Rated 5 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too picky about square footage-ad says 3 rooms will be cleaned but never states how large the rooms or adding tiny hallways.The $14.00 additional fee is never mentioned in your ads.No great attention was paid to the high traffic areas I pointed out-after drying the area still needs some attention.

Report a concern   August 20, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quality workmanship. Good people and good results.

Report a concern   August 20, 2013 — Rated 8 out of 10 by G.E. Zerorez Phoenix
What could we do to improve?

The techs that came to the house deserve a 10, but the appointment staff was somewhat difficult to work with. As a policy they will not take appointment times or guarantee a "first appointment of the day" type of request without a lot of hassle and manager approval.

Report a concern   August 20, 2013 — Rated 9 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

No soap residue.

Report a concern   August 20, 2013 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Very good

Report a concern   August 20, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

No chemical smell after cleaning. Faster drying time of carpets. Your technician explained to me ahead of time how the cleaning system works and what to expect during and after the cleaning.

Report a concern   August 20, 2013 — Rated 9 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

DID NOT FEEL STICKY OR SLIMY WHEN DONE

Report a concern   August 19, 2013 — Rated 10 out of 10 by Katherine Anderson Zerorez Phoenix
What do you like about our products and services?

Professional technician, quality of work, and end results.

Report a concern   August 19, 2013 — Rated 7 out of 10 by M.D. Zerorez Phoenix
What could we do to improve?

Check your pricing better

Report a concern   August 19, 2013 — Rated 9 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

no chemicals, did a great job.

Report a concern   August 19, 2013 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Great service, thanks!

Report a concern   August 19, 2013 — Rated 9 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

friendly and efficient technicians.

Report a concern   August 19, 2013 — Rated 9 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Good people working for you...

Report a concern   August 19, 2013 — Rated 9 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional, was consideratae of my furniture and explained everything that he was doing.

Report a concern   August 19, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

They work.....and leave no rezido.


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