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based on 87392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is clean! The guy was very professional, and kind.
Promptness. Very efficient.
The carpet was left very crunchy feeling. Not sure if there is a way to soften or not. The tech was very knowledgeable and worked hard to get out pattern wear stains. It was much improved. He was very easy to work with. Thanks.
U come out quickly and timely. And I feels and smells fresh afterwards. Techs r courteous neat and clean
Non toxic, no residue ... a better clean
Pleasant employees and wonderful results. Cox t be happier.
Price was higher than expected. Service was great.
Our technician (Nick) was great, I just wish we had been made aware that cleaning our tile would have caused such severe changes in the color of the tile. Our grout is hideous, tiles are clean but we now have 4 different shades of tile, in addition we now have holes in the grout. No reflection on Zerorez but I will not recommend having tile cleaned to anyone. My tiles look like crap. Nick was a very nice guy.
The service tech was very nice and knowledgable
Great people that I dealt with from the initial call to the guys that came to the house. On top of all of that, the cleaning was fantastic!
The fact raft the tech took time to explain the process
carpet not clean
The Tech was great and our tile and grout came out great but our rugs were still extremely dirty and your services could not clean our shower grout.
I'd recommend being more upfront about what your cleaner can and cannot do.
My carpet stays cleaner. I think its because your co doesn't use soap.
I like how quick, professional and the overall quality of the work is superb.
I was told your carpet guys worked well around the maids that came at the same time. I live out of state but my son told me the carpets looked great and he would recommend you to anyone.
Everything!
Great representative! Very thorough and professional.
Awesome cleaning job. Very pleased. Very impressed by Ashlin who sent me an adorable card congratulating us on our new baby! Very sweet. We will be customers from now on. I'm very pleased and impressed. Thank you
Name removed
attitude, pleasant employees
No odor.
We had to have them come back because of some tough spots. Hopefully it did the trick .
The high level of clean, no detergents, friendly and teacherly tech.
Our Zerorez technician was very professional and did a great job floors. I can't believe how good they look. Very pleased!! Thank You
Poor customer service. When I called to voice my displeasure I wasn't offered any discount or reason to try the service again or refer to a friend
The rep was a real pro.
The service was very professional, and the time was taken to do a great job.
The product is great. My carpets look great and the tile was a last minute add on. Grout looks amazing. I will be recommending you
YOUR PRODUCT DID A VERY GOOD JOB CLEANING OUR CARPET AND OUR CERAMIC TILE. YOUR TECHNICIAN....MICHAEL VANDERWALL DID A GREAT JOB CLEANING OUR TILE AND I REFERRED HIM TO MY DAUGHTER TO DO THE TILE IN HER HOME. I WILL DEFINETLY ASK FOR MIKE AGAIN WHEN I NEED ANY SERVICES FROM ZEROREZ.
carpet feels clean but one stain would not come up. I listen to 104.7 in the mornings they make it sound like you can get up anything but I just got my hopes up. Kind of a lot of money for what any carpet cleaner could have done.