Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2013 — Rated 10 out of 10 by Sheryl Asplund Zerorez Phoenix
What do you like about our products and services?

My rugs and carpet are clean and do not feel sticky. The technician was very friendly and helpful.

Report a concern   November 16, 2013 — Rated 2 out of 10 by A.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was happy with the cleaning but the cost seemed outrageous given the small spaces that we had cleaned. There should be a prorated system rather than a standard price.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Anna Montez Zerorez Phoenix
What do you like about our products and services?

Representative was very professional and service was outstanding. Carpets look beautiful.

Report a concern   November 15, 2013 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Very thorough.

Report a concern   November 15, 2013 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Prompt, complete, good price

Report a concern   November 15, 2013 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

The zero rez cleaning process seems to work well on my carpets and lasts for awhile. The technician was great. He was knowledgeable, worked quickly and neatly....and had a pleasant personality!

Report a concern   November 15, 2013 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Very professional technician. Did a good job on some very worn carpet.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Crystal Weed Zerorez Phoenix
What do you like about our products and services?

I loved how bright the carpets were after the cleaning . Plus the lack of residue! The tech was informative and thorough!

Report a concern   November 15, 2013 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

fresh smell, looks great, the carpet is springy again

Report a concern   November 15, 2013 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The commitment to excellence from my tech, CJ, was above and beyond. Customer service was first class. Thank you, Deb Last name removed

Report a concern   November 15, 2013 — Rated 10 out of 10 by Liz Gundlach Zerorez Phoenix
What do you like about our products and services?

Your service guy was very helpful and polite. Left us feeling like the house and carpet was very clean.

Report a concern   November 15, 2013 — Rated 9 out of 10 by Arlene Allegra Zerorez Phoenix
What do you like about our products and services?

The service team was very competent.

Report a concern   November 14, 2013 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Everything..and Albert Gutierez is a fantastic tech

Report a concern   November 14, 2013 — Rated 8 out of 10 by L.U. Zerorez Phoenix
What could we do to improve?

I was very happy with the on site service/ cleaning. Loved the feel if the rugs after cleaning
The technician wad great and handled everything very professionally, which would bring be back again.
My only concern is with your scheduling process. We requested am before noon appointment, then two days before told
1-3. Didnot show up until 4. Need to figure out a better way to schedule
Your company did compensate for the delay, which I did appreciate

Name removed

Report a concern   November 14, 2013 — Rated 10 out of 10 by M.D.A. Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels the best it ever has after a cleaning.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Cathy Farnham Zerorez Phoenix
What do you like about our products and services?

They are on time, careful, courteous and my carpets looks great.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Anneliese Simpson Zerorez Phoenix
What do you like about our products and services?

Our carpets have been cleaner after having them cleaned by zerorez than any other carpet cleaner.
Anneliese S.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Lori Roth Zerorez Phoenix
What do you like about our products and services?

Keith the tech was VERY professional and courteous. I have two dogs which have taken a toll on my tile floor and carpet. Keith
made the tile and carpet look like new without that funky chemical smell that can linger for hours(yuk). Thanks again Keith and Zerorez ;-)

Report a concern   November 14, 2013 — Rated 10 out of 10 by B.M.M. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and friendly. He did an AWESOME job on our carpets.

Report a concern   November 14, 2013 — Rated 9 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

technicians were very professional and nice. everyone at the company worked to ensure we were satisfied with the work that was done.

Report a concern   November 14, 2013 — Rated 9 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Jonathan arrived about an hour and a half early but he did call in advance to let us know he was coming. Thankfully I had done my vacuuming early and was prepared. He went right to work completing his job in a reasonable time and with very little mess on the tile floor and no marks on the walls. He set up the fan to dry the carpet without blowing the vertical blinds around and didn't knock over any knick knacks. The cleaning product smelled good and the carpet was not too wet when he was done. Jonathan showed me how Zerorez worked on the tile and gave me a ballpark estimate for cleaning the tile at a later date. He cleaned 4 areas in about 2 1/2 hours and it looks great.

Report a concern   November 14, 2013 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Great results, courteous, professional staff,

Report a concern   November 14, 2013 — Rated 10 out of 10 by Maryanne Glimes Zerorez Phoenix
What do you like about our products and services?

seems to clean nicely

Report a concern   November 14, 2013 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   November 14, 2013 — Rated 10 out of 10 by Pamela Mann Zerorez Phoenix
What do you like about our products and services?

We are very pleased with your company. Some highlights are: Professionalism from beginning to end. Dedication in working on some very tough carpet stains. Honest and trustworthy company and representatives. Definitely recommended and will be a repeat customer!

Report a concern   November 14, 2013 — Rated 10 out of 10 by C.J.R. Zerorez Phoenix
What do you like about our products and services?

There's no doubt ZR is more expensive than other carpet cleaners. My belief was this meant the service was superior to other companies. Having used Stanley Steamer for years, I can say without question that ZR is by far SUPERIOR in every way. From the service provided by your phone customer service team, to the professional that did the cleaning (dang it, I wish I could remember his name), to how clean he got the carpets. A++ all around.

Report a concern   November 14, 2013 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Fast and great results.

Report a concern   November 14, 2013 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals were used

Report a concern   November 14, 2013 — Rated 7 out of 10 by S.G. Zerorez Phoenix
What could we do to improve?

Your rates for carpet cleaning were competitive. Your upholstery cleaning was a bit much, though, considering the surface area covered. One chair costs more than one room! The only reason I had you do my couches vs. another company was for the sake of not having to come home from work on multiple occasions to meet a technician.

Report a concern   November 14, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

I liked that there was no residue (obviously, :)).
The technician, Andrew, explained everything he was doing. He worked very hard and asked several times if I was happy with what he was doing. I was extremely satisfied with the service!


Privacy Policy