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based on 87392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They technician did a great job, the carpets look brand new.. You were on time, on budget and professional all the way.... very happy..
Name removed
I think he could have paid more attention to detail and not hurried so much to be done.
Very nice guy he was vey polite and did a very complete job
Did what you said, service was great as were the results
From my initial phone call your people were great. Setting up the time for services, showing up on time, giving me a phone call prior to arriving, reminder call the day before, everything was handled so well. The technician, Nick did a great job. He was very thorough and explained the work he did. He gave me some booties so we could walk the carpets and asked if the work was done to my satisfaction. After he completed the carpets, he made sure to mop up any water on the floors, and cleaned up before he gave me the bill. Professional and courteous demeanor. Oh and the carpets looked great when he was done!
Good service and technician was right on time and got rid of all stains.
Very clean and dried quickly.
Technicians did a great job cleaning very dirty carpet.
friendly, knowledgeable, professional, got the job done well
great people
Everything
Great service, soft and clean carpet, fast and friendly technicians. Thanks again!
The service tech seemed very knowledgeable about the product used. He was clean and took his time. He did a great job.
Very friendly pleasant staff who do a great job.
Jeff did a great job! The carpet was dry in less than three hours, and we had the house put back together in less than an hour. Love it!
I was told you couldn't clean the carpet. I need to replace it. The man did a pretty good job on my couch, but missed a couple of spots.
You did good work. Tyler was on time, efficient and caring about my needs. He explained everything to me and made sure I was satified before he left my house.
Everything was easy. From scheduling to the 2 hour window phone call, then another
phone call to let me know he was 15 minutes away. Carpets look great.
Will definately use you again.
The advertisements I heard about Zerorez led me to believe this money I spent would give me nice soft clean carpet after it was done. However, that isn't the case. The carpet is rougher than it was before, even after vacuuming. Steam cleaning removes the light stains but your process didn't even do that. The carpet is still discolored in the entryway's both to the kitchen, & front and back door. I'm very disappointed that I took the chance on this 'Green' way of cleaning. I'll be saving some money to have it steam cleaned. I feel a bit cheated.
incomplete
Professional service and great carpet cleaning. Carpets always look like new aftwards.
Andrew was great! Very thorough and personable. The rugs and tile looked great when Andrew was done.
The technician was very thorough, and the carpets dried really fast!
I'm Moving from Tucson to Mesa My relative from Canada referred me to You. Brian the Tech was excellent! When I need your service again I will request Brian and his Van "SUE" Thank you very much for the OUSTANDING Service!
Name removed
The technician was very friendly and explained the process thoroughly. The pricing for the services was reasonable. Great product and great service.
We like the quality, environmentally safe product and the extremely professional service.
Everthiny
The technician was very nice and did a good job cleaning the carpets in the home that my son recently purchased. We were hoping that the urine smell from the previous owner's dogs would be eliminated but they were not. We did pay the extra 40 dollars per room for pet smell elimination but it did not work. They did not guarantee the treatment but we did have high hopes. Carpet still smells............will probably have to replace.
your technicians r well trained and know what they r doing
Zerorez provides and excellent clean that stays clean and their associates are hardworking, efficient, and knowledgeable. I'll never choose another company for carpet or tile cleaning.