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based on 85297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean carpet and was easy in a timley manner to dry. Thanks
We were very impressed with the knowledge of the serviceman, his professionalism and the beautiful clean carpet! If only my husband hadn't spilled a cup of coffee on it two days later....
Showed up on time
Preparation was good
Most important, carpets were very clean
Techs respectful of home
The technicians are extremely knowledgeable about the product they use to clean the carpet, and suggestions on how to keep the carpet looking clean. They are friendly and very trustworthy.
I have used Zerorez at least five times because I am so happy with the results.
The service was amazing...but the service tech Keith was great!!! Professional and knowledgeable
On time, tech was friendly and professional
What I liked most was the soft feeling of the carpets after they were dry. Not that crunchy feeling.
Service was great, and my floors are nice and clean, but it is certainly pricey and not necessarily better than some more cost efficient companies
We loved how our carpet looked afterwards and how professional the tech was.
Very professional. They seemed like they take pride in their work. Very pleased my carpets have not been this clean since they were new.
I would definitely recommend you. I will definitely contact you when I need my carpets cleaned again
Great product and Charles the tech who came out to the house was fantastic. I will recommend.
Cleaning technique. Nick Huston Is a very thorough & hard worker. I will recommend him to family & friends. I am going to request him when it is time for my next carpet cleaning. Thank you!
O Course your product is good. And, Your Service Person was a delight! He made the task as simple as could be. He never once got visibly irritated by my watching over his shoulder!
Zerorez was recommended by a friend who had heard they were good. Now she knows they are good because I told her they're excellent.
Great service technician! and great job on the carpets
I liked the entire process. From the initial phone call, to the information provided about the cleaning and services, it was very easy.
The technican was very knowledgeable of the product. Very professional. Represents the company very well. .
Quality product and professional service.
Not happy with the level of cleanliness of the carpet. The tech did not offer to do more. Money was not a concern. Carpet still damp after 36 hours. Really? Tried calling to no avail because it was the weekend.
Personnel and the cleaning
Great technicians, excellent service and terrific product! It's nice to have you arrive on time and respect being in someone's home, Thank you
the tech was the most polite person. He took care with the things in the room and did a great job cleaning the rugs for me. This is the 3rd or 4th time I've used Zerorez and I have been happy every time with the job done. I will recommend this company to everyone.
Promptness on appt....courteous and well dressed staff...no soapy and crunchy residue after application
you are very timely and don't use chemicals.
CJ was terrific. A very hard worker.
I thought the customer service was awesome! Andrew was very knowledgeable, very personable, and worked very hard! My carpets and the grout in the kitchen look fantastic!
very nice workers
The cleaning really improved the appearance of my carpet. I found the price of the service very high. I understand the minimum and most companies have the same policy, but in my case where I have just the two rooms and a small income, I seriously considered looking elsewhere and purchasing a personal carpet cleaner.
My carpets look amazing. Ken was great.

nothing