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based on 87392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product has been successful in cleaning the carpets. The service has been great. I like getting the calls from the office to the completion of the job so that I know the progress throughout. Thanks.
Thorough and professional service and people.
Everything! All the spots are gone and my guy was fabulous!
I was impressed by the extremely professional and courteous staff. Zerorez was slightly more expensive than many of its competitors but my expectations were more than exceeded both by the staff and results in the work performed.
very likely
very friendly and professional/prompt service
The tech was really good but he left a clear line in my carpet and it looks terrible.
The cleanliness of the product.
Gave me a 2 hour window. Called 15 minutes before arriving and did arrive within the 2 hour window. Products make my 17 year old white carpet look like new. Listened to my concerns about any spots and are able to make them disappear.
Two traffic areas in bedroom and office, (which were the areas I needed cleaned), were not cleaned as well as I had hoped for. The gentleman was courteous and told me that was the best he could do. I think he tried his best. He was very professional.
Your service people are great and do a fantastic job. My LR & DR and couch have never looked better!
Clean, environmentally friendly, non-toxic and safe for my pets.
Quick dry, no 'crunch'. I also had dropped a drop of black liquid shoe polish on the near white carpet in the master bedroom on my side of the bed... it is gone. Good stuff!
I liked the fact that there were not a lot of chemicals in the empowered water!
Your representative was very knowledgeable and professional.
Customer service of technician and phone person
This is my second experience with your company and I was not disappointed. You just seem to do a better job than your competitors without added pressure of trying to make me purchase something I don't need.
Service was great. My carpets have not been this clearn. Loved seeing the corner protectors being used.
I like the idea of no residue, but this is my first time using you, so I'll see how long this cleaning lasts. And the technician was very professional.
It actually works. Got out the stains and dirt that I did not think would ever come out.
How great of a job Nick did. I believe that was his name. He made my couch look brand new and was very nice.
Loved the way the carpets were dry in 2-3 hours! Also like the fact that no soaps or chemicals were used in the process.
The carpet could cleaned a little more.
I am amazed at the difference in my smelly dirty tile floor house I just bought. Nick did a fantastic job. It was not cheap but I am very pleased.
I wrote an email earlier today praising the company. Thank you!
There is no odor with the cleaning of our sofa. Mitch did a fantastic job. Very professional and friendly.
Customer service was awesome
The gal that cleaned our carpet was awesome. She knew the product and did a great job.
Professional, polite and courteous service from Todd. Excellent job! Very pleased with timeliness, service, results, and cleanup. Would definitely recommend to others.
I like the extraction part. With only empowered water the carpets smell and feel cleaner.
Technicians are professional and knowledgeable and the product works just as your company name implies...zero residue.
Thank you.