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based on 87391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional attitude and quality of service. Spent the time it takes to do a first rate job. Excellent customer service! Thanks!
Service prompltly
The tech, Albert, who was professional, courteous, and did a great job of cleaning my carpet. I asked for one of your more experienced techs and he definitely fits that. The carpet wasn't over saturated and was well on it's way to being dry by the time he left. This is the 3rd time I've used your services and this was by far the best experience. I will refer your company to my clients, friends and family.
Although I believe you did a good job, it is somewhat pricey and you should work with customers to reduce the cost especially when the customer wants you to come back for other work.
Extremely polite and professional staff.
I asked for 2 chairs to be cleaned and they both still looks dirty. quite frankly it looks like no one attempted to clean them; there is no difference between before and after. a friend of mine saw the chairs yesterday and also mentioned the chairs did not look like they had been cleaned.
The service was great. Carpet looks fantastic even the high traffic areas came clean. All this without the use of toxic chemicals. The technician was prompt and courteous. I would use them again when needed.
It removed ten years of build-up from my floor tile in a heartbeat. Thank you very much.
Courteous service. Clean carpets
Good results, courteous and efficient techs, fair pricing.
they work---Albert is top of his game--great tech
You have the best product on the market.
How clean it got my carpet
Spent almost 200 dollars and carpets are still dirty.
Very professional, good job of cleaning and getting out pet stains.
Our carpet is 20 years old and was really dirty and Zerorez got it amazingly clean.
It worked great
smell great
Quick and dependable
Great results, no harsch chemicals, knowledgeble and friendly service people.
Excellent!
The young fellow Joshua worked very hard was very neat. He was also very courtesy and pleasant. Thank you, Name removed & Lucy.
My technician John was very nice and courteous. He did a great job. Thank you.
It looks great , the associate was very nice and did a super job.
Very pleased with the ability and professional knowledge of your technician. My carpet looks as good as the day it was installed.
Our tech Jon was excellent!
Time will tell if it is worth having the carpets cleaned.
Carpet very clean after. Very happy with results.
The tech was very courtious up front with all the charges and issue's that might be a problem . I was also very satisfyed with the service
I like that you gave me a two hour time frame for our appointment instead of a 5 hour one. I like that your people call 1/2 an hour before they arrive. The guys who did our carpets were professional and friendly. I don't care for the upsell at the time of appointment. If it was best for me to add scotch guard, in order for me to maintain my carpet's warranty, I should have been told when I made my appointment instead of on the day when they showed up. I like to contain my budget and I went from a coupon of 3 rooms for $129 to a total of $315. It was worth it but it was double what I had planned on paying when I called for my appointment. I knew about some of the additions before they arrived but my add ons happened not only when I made my appointment but also on the day of the cleaning. Just feels like nickle and dimeing. If I didn't have the money from my income tax return I wouldn't have had enough to complete the job.

Stains and traffic zones remained soiled. Employee effort was lacking.