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based on 85312 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Polite tech and does a good job cleaning the carpet.
Clean fresh smell. No residue left in carpet. Dries soft and pliable in a short time. Technicians are friendly, knowledgeable, and work hard-going the extra mile to make sure the job is done right.
You guys are awesome! We had your tile cleaned in the kitchen and family room what a difference it made the grout looks great, We are sorry that we didn't have your bathroom cleaned but next time we call you out we are going to have you guys do it. great job done !!!!!!!!!!!!!!!
Its was very clean yet non toxic smell. Very fresh!!
Very professional service and charges are discussed before any treatments are done.
BEst around..always thorough and when you have a technician that is willing to get down on his hands and knees and smell every stain to make sure he is treating it correctly that REALLY says something
Your system really works! Very professional employees, on time and friendly. He got the job done right and took the time to make sure we were satisfied.
You guys do a very nice and thorough job.
The traffic patterns made by intergalactic dust came out great. I will make sure to spread the word in the galaxy when I return home in my amazingly clean spaceship. :) The service was truly out of this world.
it works
Very professional
Quick drying time and great customer service by technician. Carpet actually felt clean after it was clean. Carpet was a little crunchy in a few areas but probably because the cleaning was bringing out old soap residue from the carpets previous cleaning from our apartments.
It's night and day to how clean my couch is now after ZeroRez was done with it. Casey was incredible! She was friendly, professional and most of all, did exceptional work! I would highly recommend ZeroRez to any of my friends (and already have). I have before/after photos but didn't know who to send them to?
Effective treatment
Friendly servicmen
The carpets came out great, next time we will just need to move the furniture a little to allow your techs better access to what we need clean. The tech was wonderful with our daughter and our dog and was very quick and efficient. We will definitely be calling you again the next time we need our carpets cleaning.
Cj did an excellent job .I will definitely use your services again.I also will request CJ.
Service was great. Troy did an excellent job. Very friendly and personable.
I have sent 2 emails stating my wood floor got damaged and have had zero response. However, I have had 3 emails and surveys saying how much the want feedback?
reliability , professional, honest
On time as projected. Protective equiptment for wall corners.No goofing off,did the job very well and was in and out in reasonable amount of time. When leaving we were given protective foot wear to help keep the floors clean.
the quality
Ryan delivered excellent service and he was very professional. We used Zerorez in 2013 for the first time and we will continue to use your company. You train your employees very well. Thank you. Nick Last name removed
Be more up front that the floors will be quite wet.
Great all around experience. Keith was fantastic and I already have a few friends / family to refer to you guys. Would definitely use again!
scheduling the arrival times more efficiently
The cleaner is amazing. I have not found anything that it doesn't clean. I am especially thrilled to find that it cleans the water deposits on the tray under the ice dispenser. What is does on my grout is totally awesome. I am so glad I found your product and have told everybody who will listen about you.
Pricing is misleading---it's $43 per room no matter what---and I was disappointed that the coupon I had would not be honored because it was from the previous month.
Friendly tech
I like the fact there are no chemicals, etc. used in the cleaning process. Nick, the service guy, was very professional and friendly and the carpet looks great.

Your technician Dylan was prompt, courteous, and honest about what he could do with our carpets and they look great now!