Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85312 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 9, 2014 — Rated 9 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Your service personnel was very prompt and helpful.

Report a concern   April 9, 2014 — Rated 10 out of 10 by Veronica Rizzo Zerorez Phoenix
What do you like about our products and services?

First of all the carpet was cleaner than it has ever been before. I like the idea that my carpet will not be a dirt magnet as before.

Report a concern   April 9, 2014 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Great service and my carpets looked great

Report a concern   April 9, 2014 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Professional and qualified worker

Report a concern   April 9, 2014 — Rated 5 out of 10 by L.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I expected my carpet to be cleaner. I was very surprised it still looked dirty. The carpet is not that old and the technician recommended I call the carpet people who installed it since I have a warranty. He was a nice guy.

Report a concern   April 9, 2014 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

on time, did a great job and very thorough . very professional and a good price also. Carpet looks great. They also did our travertine tile and it looks fabulous!!!

Report a concern   April 8, 2014 — Rated 9 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Quality customer service and hard working tech's.

Moderately priced.

Report a concern   April 8, 2014 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

I like the water, it actually cleaned my mirror and did not leave streaks in it. I was happy with the tech. He is knowledgeable, efficient and is very considerate not to track dirt back into the areas that he had cleaned.

Report a concern   April 8, 2014 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

cleaned carpet well and very professionai

Report a concern   April 8, 2014 — Rated 10 out of 10 by W.P. Zerorez Phoenix
What do you like about our products and services?

good job and on time

Report a concern   April 8, 2014 — Rated 10 out of 10 by Lora Rice Zerorez Phoenix
What do you like about our products and services?

Very prompt. Technician made sure to ask about any problem spots I had.The carpet looks great, and there was no strange odors, just a slight, but pleasant citrus smell, from the deodarizer.

Report a concern   April 8, 2014 — Rated 5 out of 10 by N.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The cleaning was ok. But some of the darker patches are still there. The cost was on the higher side and one of my bathroom walls got scuffed from the hoses where he didn't use one of the protectors. It was an average experience but I won't recommend something unless it is outstanding.

Report a concern   April 8, 2014 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

was quite frank on letting us know that he could get the rug looking almost new.
He was correct.

Report a concern   April 8, 2014 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

I love that there is no residue in the carpet. We have allergies and I have been concerned about the carpet being more dirty a week later than it was prior to cleaning. This is the first time this carpet has been cleaned so we are hoping that your claims are true and we can breathe easier.

The service was great! The appointment was made soon after the call. We were notified about the arrival time which was accurate and made it easier for us to plan the day. The technician, Casey, did a good job not only cleaning the carpet but telling us what to expect and what we could do following the service. Thanks Zerorez! (I also think it's very clever that the name is spelled the same forward and backward)

Report a concern   April 8, 2014 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

We really liked the feeling of the carpets after they dried. Very soft, and smelled clean. The technician was great!

Report a concern   April 8, 2014 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and reasonably priced.

Report a concern   April 8, 2014 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I like that she was very professional. Did a great job and in a timely fashion. Plus my carpets came out super clean.

Report a concern   April 8, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

your technician knew what he was doing.....

Report a concern   April 8, 2014 — Rated 9 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

The end product was very good.

Report a concern   April 8, 2014 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

the carpet is the cleanest I have ever seen. John Ray was friendly, knowledgeable and someone I would recommend to clean their carpet.

Report a concern   April 8, 2014 — Rated 10 out of 10 by Ronnie Burley Zerorez Phoenix
What do you like about our products and services?

You guys saved my microfiber couch that is was pretty certian
was ruined. My carpet looked almost new and my tile and grout
were brighter than I wouldve ever imagined

Report a concern   April 8, 2014 — Rated 9 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   April 8, 2014 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I like how efficient the products are!

Report a concern   April 7, 2014 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   April 7, 2014 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

prompt service, courteous, work done professionally and perfectly. Carpets look like new!!

Report a concern   April 7, 2014 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Carpet is soft and clean after service. The technician was polite, professional and thorough. He specifically requested that I inspect the carpet prior to leaving and mopped up the tile before he left.

Report a concern   April 7, 2014 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

I liked how the technician explained everything that was going to happen and how the products worked. The carpets came out looking great and we would definitely recommend Andrew and your company to all our family and friends!

Report a concern   April 7, 2014 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great results and personable employee

Report a concern   April 7, 2014 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very clean. They are willing to work around my schedule.

Report a concern   April 7, 2014 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No soap is used and carpet dried quickly. Friendly service tech.


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