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based on 85314 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overall how clean everything came out.
I like the fact the product is green. The service by the technicians was absolutely incredible. They were polite, professional and informative.
stronger chemicals maybe? the commercials made it sound like there was no stain you could not take out almost and obviously stains remained. not as strong but they are still there. The technician was wonderful! He worked hard to get the stains out.
Very thorough and no residue
I am very pleased with the cleaning results. He was in and out and did a wonderful job.
I like the fact that you dont use a lot of chemicals to clean with. Also the carpets seem to dry a lot faster than they did with other cleaning services. Tyler was very friendly and explained to me the process you use. The carpet looks great.
Quick, Efficient, Clean.
Technician was very honest about what may or may not happen to our carpets due to pet issues and various cleaning products we used prior to calling Zerorez. I appreciated the honesty. Carpets look great. Pet odors are not totally gone but much better then prior to cleaning.
Everything
The quality of the process produces excellent results. I have not found any organization that can top your carpet cleaning process.
Timely, effective, thorough.
I had moved all furniture for the carpet cleaner except a chair that was just sitting in the middle of my office and a white pot sitting in the middle of my living room and he cleaned around them instead of moving the 2 pieces. So my carpet is still dirty where these 2 pieces of furniture were sitting.
the outcome is amazing. there is no lingering smell. the carpet dries quickly and is not crunchy when dry. the customer service is #1!
My carpets have a spotty appearance now. I assume they are clean, but they don't look like it. They look worse than before they were cleaned. The only thing I am happy about is he was able to remove a couple of stains in the back bedroom, and that cost me $50.00 extra. So, I spent over $300 bucks with you guys and no, I don't think I got what I paid for.
prompt
Jim was very good about informing me about zerorez and overall did a good job.
My only concern is he did miss a area behind one of the bedroom doors.
Nick presented himself as very clean and knowledgeable about what he was doing.
I felt comfortable having him in my home and will ask for him again. He did a wonderful job.
He was on task at all times and yet had time to answer any questions I had.
The products cleaned the tile and carpets so well they look like new. The service was excellent.
Very friendly and does great work
This was the first time I used Zerorez and I was extremely happy with the results.
Service was prompt, efficient and carpet looks great.
natural products and technician was professional and clean
very pleased with the product and the service rep. very helpful with answering any question
Very nice employees, efficient and excellent work,
Both are great
Clean, fresh, no soap or chemicals. Technicians were prompt, courteous, informative about the process. I will use this company again.
You guys did a very good job. My carpet looks like new.
First of all...you arrived at the time scheduled. The young man, Johnny Ray, was a delight to have in our home. He was polite, had great work ethic and was very knowledgeable about his job. We are extremely pleased with the upholstery and carpet cleaning. Thank you. Mrs. Carey
I like that the carpet doesn't feel crunchy when you walk on it after it is cleaned. I also thought that Dylan, the technician that cleaned my carpets, was fantastic. He was very personable and let me know everything he was doing.

The carpet stays cleaner longer!