Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85314 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 16, 2014 — Rated 2 out of 10 by A.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One of my chenille Lazy Boy recliners was left with a 4 inch snag (run) on the right arm. Jon was in his last week of training. I did give you a call and suggested that you might clean with the grain of the material (chenille) instead of against it. This may keep chenille from snagging. I don't believe anything can be done to make it right. I clipped the thread from the snag, the run is a little obvious, the cleaning was excellent though.

Report a concern   April 16, 2014 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Very nice people, no chemicals involved.

Report a concern   April 16, 2014 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

No soap used, no residue, fast drying time.

Report a concern   April 16, 2014 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No residue. Everything cleaned as promised.

Report a concern   April 15, 2014 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The associate that came and cleaned our carpets was very professional and did an excellent job.

Report a concern   April 15, 2014 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Just like the ad says no rez! The fabric smells clean and fresh. The two stains we had came out. Would use them again for sure. Great customer service.

Report a concern   April 15, 2014 — Rated 10 out of 10 by Margie Patterson Zerorez Phoenix
What do you like about our products and services?

You did an amazing job on my carpet! I did not expect the stains to come out and they not only came out but have not returned! I also bought your HUGE container of Zerorez to use on all surfaces and I am so glad I did. It works on everything, stainless steel, glass, wood, mirrors, tile. I love it! Thank you!

Margie Patterson
Chandler, AZ

Report a concern   April 15, 2014 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The two people that came out yesterday,were the best workers I've ever had with any company, they were very professional,friendly, explained everything your company does, we even bought the water cleaner, They need to be told what a great impression they left.

Report a concern   April 15, 2014 — Rated 8 out of 10 by D.M. Zerorez Phoenix
What could we do to improve?

Lower prices

Report a concern   April 15, 2014 — Rated 10 out of 10 by A.J.S. Zerorez Phoenix
What do you like about our products and services?

Service was good; carpet looks wonderful.

Report a concern   April 15, 2014 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The technicians, Albert and Mike, were very professional and honest about what the results would be of the cleaning. There wasn't any chemical smell in the house after the cleaning.

Report a concern   April 15, 2014 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Efficient, quick, clean and professional technician (Todd).

Report a concern   April 15, 2014 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Efficient, clean, careful - good to excellent job always - affordable

Report a concern   April 15, 2014 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Our carpet contained unknown stains and was matted in traffic areas from wheelchair use. Before Zerorez cleaned our four rooms of carpet, we were considering replacing the carpet. After the carpet was cleaned, our nine-year old carpet truly looks like it was just installed! There is a big difference between a previous carpet cleaning job and Zerorez! Our neighbor referred Zerorez to us and we highly recommend Zerorez for all your carpet cleaning needs.

Report a concern   April 15, 2014 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

Superior quality and service

Report a concern   April 15, 2014 — Rated 9 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Service provider was professional, friendly and helpful.

Report a concern   April 15, 2014 — Rated 10 out of 10 by Wade Memmott Zerorez Phoenix
What do you like about our products and services?

LOVE HOW CLEAN IT IS WITH OUT THE STIFF CARPET FEEL THAT YOU GET FROM THE OTHERS

Report a concern   April 15, 2014 — Rated 10 out of 10 by Matt Vredenburg Zerorez Phoenix
What do you like about our products and services?

The gentleman that did the work was very, very informative and friendly. Both my wife and I liked the results of the work and we have already recommended others to leverage your service.

Report a concern   April 15, 2014 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Very professional n knowledgeable staff and your product WORKS with no harsh chemicals. I love that. You have a new loyal customer and I have already referred several friends n family. Thanks again.
KB in phoenix

Report a concern   April 15, 2014 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

my carpets look brand new

Report a concern   April 14, 2014 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

No soap used so no "Rez" idue. Dried fast.

Report a concern   April 14, 2014 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Quick, chemical free and service girl was friendly and professional.

Report a concern   April 14, 2014 — Rated 8 out of 10 by P.O. Zerorez Phoenix
What could we do to improve?

Quote over the telephone was completely different than when the guys came to measure and although the outcome of the carpet cleaning was excellent I would recommend to friends with this one clarification-red flag.

Report a concern   April 14, 2014 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

I was happily surprised that there was no toxic smells coming from my living room where Troy was professionally and thoroughly cleaning my couch, love seat and 2 pillows. I have already shared with friends and family about the wonderful service that was provided us and Troy was even 10 minutes early which was a plus for us. Will call for other services in the future.
Thank you so much!

P.S. There was no crunchy feel to my furniture after it quickly dried. Thank you. Highly recommended by A.S.T. in Phoenix, AZ
P.S. No crunchy feel to the fabric after the quick drying process. : )

Report a concern   April 14, 2014 — Rated 10 out of 10 by V.F. Zerorez Phoenix
What do you like about our products and services?

prompt and sufficient..

Report a concern   April 14, 2014 — Rated 10 out of 10 by Cynthia Smith Zerorez Phoenix
What do you like about our products and services?

Steven Richardson did the best job of cleaning my carpet I have had done. He was very throw
neat and clean. I will use Zerorez again. I have already told my friends about your company.
Thank You

Report a concern   April 14, 2014 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

no odor or chemicals

Report a concern   April 14, 2014 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

the carpet dried quickly and was not crunchy and it came out very clean

Report a concern   April 14, 2014 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

It dries pretty well by the late evening when cleaned in the morning. In my case, the technician 'Casey' was at my home promptly at 8:00am which I really appreciated.

Report a concern   April 14, 2014 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Friendly and informative staff - carpet looks almost new again! Had it cleaned by another company about 2 years ago and the results were nothing like this!


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