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based on 85314 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality product & service,
Keith Reilholtz was very professional and did an excellent job of cleaning our carpet and tile. Thank you, First name removed
The tech kept me informed along the way and even had me look at the carpet after only a portion was done in the main traffic areas. I felt completely aware of all work being done in my hame and that the process was clean, thorough, no hiden fees. and good for the environment. Thanks
My carpets are truly clean! None of the soiled "wear paths" are visible when the room is done! Other companies never achieve that ! I do my own white towel test and I am never disappointed with the results from Zerorez! My carpets look like they are new!! Your technicians are knowledgeable and courteous! Thanks,
Professional staff. Technician demonstrated confidence in product and service.
The obvious -- green cleaning!! It doesn't bother my two older cats or my allergies. The results are beautiful and I can't say enough about your company!! Great job!! First name removed
Very happy with the results after cleaning our carper and lazyboy chair. An awesome job well done.
Quick and easy.
The technician was knowledgeable, courteous and answered all my questions! He is an asset as a representative of Zerorez both in his manner of interacting with people and his expertise in providing top quality service for the client!
The technician was very knowledgable and took the time to find out excatly what my expectations were.
Timely, personable employees and the product really works well!
some grout are missing
The carpet looks better than it has in 3 years
I do like the fact that you do not use soaps and chemicals and the carpet does not get "crunchy" after it dries. However, I feel like the job was rushed and more time should have been spent on high traffic areas. To do two bedrooms, a hall and a living room in less than an hour, I don't think was sufficient time to clean the carpets. When I vacuum, I go over the carpets several times back and forth and side to side and it takes me more than an hour.
Pure ingredients...friendly, courteous and thorough job well done
Loved the personal contact as to day and time of arrival of my technician. He had proper ID, was courteous, covered his shoes, measured correctly, explained exactly what he would do, did it in appropriate amount of time, and we have clean carpeting!
Service and Zerowater are awesome!
Love that products are safe to my animals. Service is great and my carpets look great!
Great attention to detail
The crew was very professional and knowledgeable.
Straightforward pricing. Recommended additional service performed in my living room was well worth it. Technician explained additional services but did not come off overly pushy.
everything!!
The pricing I received over the phone was accurate and matched my end total and I thought the pricing was a great deal. The technician was early and very nice. The carpets look and feel great and we will probably be calling in a few months to have the tile done.
Friendly, great results
People and product can't be beat.
Did not try to over-sell me.
The technician we had was so professional...in manner...appearance. ..speech...I hope nextt time we get the same person!
Friendly knowledgeable and respectful....great job!!
Well, you cleaned my futon cover but the color changed on the right side of it (not the other side). I'm not sure it can be fixed. I am thinking it should probably have been dry cleaned. Thanks for your concern.

The technicians are well informed about products and services. They are extremely professional and personable, and let's not forget about the little tips that they give you. My carpets always look fantastic and my house smells really clean. Troy was also able to quote out cleaning of all my tile - so we will be seeing you really soon!!