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based on 84530 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Accurate estimate, polite worker and favorable results.
Was easy to set appointment, showed up when they said they would, and carpet looks brand new. Very happy so far!!
The technician was timely, efficient and informative. He advised us about grout sealing on our tile floor and even stop during cleaning to be sure we were okay with the results he was seeing. Great work and I would use this service again.
fast and friendly
My carpets got super clean and smelled great
No chemicals, fast service, clean carpets
The service tech was nice and very friendly.
I am so impressed with zerorez and my tech Steve. Will call again. Loved it.
The way our carpet and tile look
Accommodating
On time
Good work
I had a clean house when he left
Your product go ALL the stains OUT!! Your representative was very exacting and informative..
I will always call and use your
services. Thank You!!
Troy was excellent! He is very nice. Very professional and to explain what he was doing what he was able to do and not able to do was great! I will be using zeroreZ again!
environmentally safe
Very quick to come out and product works great.
I have already referred two friends. I had marks in my carpet that another company told me wouldn't come out and Trey,my technician, got them out and my carpet looks new again.
The carpets look great. You sent the Tec at the time I requested , and all was dry for the eve. thank you.
My carpet was crunchy and I wasn't expecting that from you guys
I always love the professionalism and friendliness of your workers, and I have always loved how the carpets look and smell after they are cleaned.
I realized this was a steam clean using PH water. I will see how the carpets are doing in a month.
The lack of a soap base or dry chemicals
Could have possibly taken more time during the cleaning. You only get one first impression, especially doing business.
Very professional and friendly service and the carpets came out great
I am very pleased with the service and how clean my carpets came. I will continue to use this company as well as recommending this company to my friends.
I was very impressed. The carpets look brand new. James was great. He showed great care in delivering great service. I did want to tell you that it did not work on the cat mess, however. I'm disappointed but I know in reality those are tough smells to remove. I am not blaming Zerorez at all and plan on using your services in the future and recommending you to friends.
Efficient, friendly, prompt service.
Did an amazing job on 13 year old carpet
The communication and professional personal. Tyrone was great
Job was done right. Technician (Alfred G.) was professional and did a great job.
I feel the commercials made it seem like this miracle cleaning but when completed it didn't even lift all the dirt
The person that came out to my property was polite and well spoken, my negative feedback is not all to do with the technician, the technician was great. I am upset because I had heard from friends and family that zerorez results were so great I was confident that my carpet issue could be solved. There are no visible stains on the carpet in the master bed room however that is the only room that smells like a pet had lived there. The carpet is only 14 months old, and after the zerorez service the carpet still smells strongly of pet odor.