Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2015 — Rated 10 out of 10 by C.A.E.H. Zerorez Phoenix
What do you like about our products and services?

Good prices, friendly service, quality work.

Report a concern   February 18, 2015 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

No pressure upselling

Report a concern   February 18, 2015 — Rated 9 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looked great after cleaned

Report a concern   February 18, 2015 — Rated 9 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Eric was very nice explained services well. Did a very good job and quick as well.

Report a concern   February 18, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

very professional, honest and in and out of the house quickly.

Report a concern   February 18, 2015 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   February 18, 2015 — Rated 10 out of 10 by Melissa Lupercio Zerorez Phoenix
What do you like about our products and services?

I like that no detergents are used so is safer for pets and babies. The tech was very friendly and service was very fast done in around 30 mins. The quote over the phone was also very close to what I paid and the carpet looks great. Overall we are extremely satisfied with the service we received

Report a concern   February 18, 2015 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

My experience with zerorez was wonderful. The service technician was on time and friendly. He was very educated on the proper way to clean carpets and gave me some pointers for after care spot treatments. He make sure that I was completely satisfied with the carpets before leaving. I will recommend this company to anyone that needs a great carpet cleaning company.

Report a concern   February 18, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Very friendly.Thorough professional service. He did am amazing job And I love that it's not toxic.

Report a concern   February 18, 2015 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

great job done

Report a concern   February 18, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Sanitizing features without using hard chemicals

Report a concern   February 17, 2015 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I love the personal connection on the phone when you're waiting on hold. The phone call before they arrive so you can be sure to be ready and home. The respectable and professional service person that comes out. The friendliness of the carpet cleaners. I love that my carpets are clean, spots are gone, and they dried quickly and there isn't any soapy, chemical smell or residue left.

Report a concern   February 17, 2015 — Rated 10 out of 10 by Jennifer Johnson Zerorez Phoenix
What do you like about our products and services?

No "crunchy" feel to the carpet after cleaning because no soaps. Friendly staff.

Report a concern   February 17, 2015 — Rated 9 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Reasonable price, was willing to do a test spot before committing to it, easy to call in and schedule!!

Report a concern   February 17, 2015 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Brian cleaned our carpet, he was very polite and did a great job. We had asked him to give us a quote on grout cleaning our tile floors and I'm not sure if he forgot, but we are still interested in a quote if posible.

First name removed & Marie Last name removed Phone number removed

Report a concern   February 17, 2015 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Customer service and price for quality work.

Report a concern   February 17, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional, not something I have experienced in the past with carpet cleaning companies. Thank you very much.

Report a concern   February 17, 2015 — Rated 10 out of 10 by Sarah Prince Zerorez Phoenix
What do you like about our products and services?

Jeff the technician was very friendly and honest about all the products and promotions. He wanted to do what was best for my home not just the most expensive treatments. The cleaning itself turned out better than expected making the carpets like new even with several pet messes. It was quick drying and didn't leave a smell to my home. I would highly recommend Zerorez to anyone.

Report a concern   February 17, 2015 — Rated 10 out of 10 by Anne Pira Zerorez Phoenix
What do you like about our products and services?

Environmentally green Cleans better then any other rug cleaner. Takes half the time to dry. Since no soap is used no crunch sound when you walk on it after it drys the stains disappear I bought the large container of this water to clean stains in between appointments. I have recommended to many friends and coworkers who are very satisfied. As you can tell by now I just love love love this process of cleaning.

Report a concern   February 16, 2015 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Good service and good cleaning.

Report a concern   February 16, 2015 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Good job. Very courteous and floors look great.

Report a concern   February 16, 2015 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

service and thoughness of the job.

Report a concern   February 16, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I love the granite clean and seal! Liquids bead up on the granite again! The carpets dried fully within two days ad they feel clean and new again, no soapy crusty feel. My travertine floors and shower were cleaned and sealed. Looks clean and water beads up on it! My experience with the employees was great. My tech called in back up so she could finish my job in a timely manner. I love the cleaning products, empowered water and granite seal protectant that I purchased with my cleaning. This is my second time using Zerorez.

Report a concern   February 16, 2015 — Rated 10 out of 10 by Caroline Bliss Zerorez Phoenix
What do you like about our products and services?

Excellent. And I highly recommend the young man who cleaned our carpets. He was very efficient and informative.

Report a concern   February 16, 2015 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals!

Report a concern   February 16, 2015 — Rated 8 out of 10 by R.G. Zerorez Phoenix
What could we do to improve?

I was very pleased with both of your technicians. They worked quickly and affectivly.
My only disappointment was, I still have some stains and pet odor.
I do not blame your technicians or your service. I believe my carpets were just the bad.

Thank you

Report a concern   February 16, 2015 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Really cleaned the floors!

Report a concern   February 16, 2015 — Rated 6 out of 10 by D.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Normally you use protective pads under the legs of furniture that sits on the carpet. This was not done.
The technician arrived and did not seem to have any knowledge of the conversation I had had with the scheduler...His quote was considerably higher than what I have paid you in the past. We finally compromised in the end and I am happy with the result...but I will definitely get more than one bid in the future.

Report a concern   February 16, 2015 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Quick, clean, carpets are mostly dry when done, people are great. This is my third time using your services.

Report a concern   February 16, 2015 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

knowledgeable staff, courteous and no chemicals or residue. Great job!


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