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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lack of chemicals.
Very professional staff member did an excellent job!!
No chemicals
The technician, Brandon, was very polite, listened to my concerns and tried extremely hard to get out tough dirt. Although, some didn't come out he redid spots for the best results possible.
You were the 2 nd people to come and clean the love seat .The 1 st guy said him couldnt do it .I think he just didnt want to do it . [I wish you would have clean my carpet and not him he didnt even cover his shoes and i have off white carpet] Your nice young man covered his shoes and he did a great job and very nice so happy with him .When my carpet need to be cleaned i will be calling you guys!!!
Very professional and result very good results.
Very nice technician.
a very good job and helpful serviceman.
We just bought new home and had carpets cleaned and wish they would of offered deodorizer...they must of had a dog and it smell terrible.
No chemical residue or smell of chemicals. The service was amazing and the quality of work was exceptional.
arrived on time
I was disappointed in that It was so wet when the tech was finished.
I personnally dont think all the solution was rinsed out especially when I vacummed this morning
I like that there are not chemicals left behind, no smell to bother allergies or kids with Asthma.
I had my tile and grout cleaning, my house square foot cost me 260 dollars for that and we had a spare bedroom cleaned (carpet) and pet treated at the 25$ a spot cost, which was supposed to be the deepest and best way to remove the pet odor and stains.
I;m honestly not happy with the money I spent and the service I received.
The tile I could have cleaned a lot better myself with simple green and a tooth brush and simple green.
We originally called ZEROREZ because we have a roommate with an animal and his carpet needed treated and we were told there was a minimum that we had to have done and companies wont come out for 1 room so we decided what the heck I guess if we need something done we will get our tile and grout done. (Moved into our house 4 years ago and haven't cleaned the grout since and it was brand new tile). After the service was done our tile really didn't look much different. I took before pictures because I was so excited to have it done and I compared pictures and there just really isn't a difference.
As far as the bedroom, yes it smells MUCH better but there is absolutely still a stench just not as strong.
The man who preformed the service was absolutely amazing, just not really happy with results.
Your product works, the carpets look new. The couch looks great too.
Maybe if the tech was trained better? Would say the girl I talked to was very helpful and pleasant. I would surely give you another try. Sally and Name removed
Although my original appointment got messed up, Zerorez did a great job of correcting the mistake and getting my carpet and tile cleaned the same day as originally scheduled. The technician (Jeff) was very professional and a very likeable person - I hope to have Jeff back to do my carpets the next time they need to be cleaned.
Carpet looked great, worker was courteous.
I had my carpet done about 6 months ago and that tech did a excellant job. the tech that just did the lower level of my house im just not impressed the way it turned out i would like a call to discuss it.
Thanks Name removed
You worked with us to accomodate our schedule. The technician was thorough about explaining the procedure and was friendly. He did a good job in a short period of time.
Thank you so much!
the tech I had, hayden, was AWESOME, wish I'd had him the first time!
because of him I have referred you to 3 different people.
I appreciate that zerorez came back out to treat my carpets again.
The service is great, on time....friendly personal, no complaints....will use you again.
Product cleans good, service prompt, and courteous, will use Zerorez again.
Very dirty carpet came out looking clean and new. Man that came to the house was very nice and knowledgeable.
Rug look like new.
the products were outstanding, and the service that I got was wonderful.
Kevin very personable and caring about his work. I liked the lack of that chemical or soapy smell one gets with other companies. The carpets are clean and not crunchy after I vacuumed the next day after the scotchguard was dry.
Technician did a very nice job.